Senior customer engineer Work, Jobs in Heswall, Msy (with Salaries)

Defect Coordinator
Healthy Estates Facilities Management —Chester
- £26,000 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Free parking
Quick apply
3d
Senior Site Engineer & Site Engineer
AmcoGiffen —Tremeirchion
- £35,000 - £44,000 a year
- Weekend availability
- Civil engineering
- Engineering
- Life insurance
Quick apply
Control Engineer
Scottish Power —Birkenhead
- £53,280 - £66,600 a year
- Engineering
- Electrical Engineering
- Leadership
- Annual leave
- Employee discount
Document Controller
Sanctuary Group —Chester
- £32,606 - £34,322 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
- Employee discount
Quick apply
AI / ML Engineer
Forge Holiday Group Ltd —Chester
- Up to £80,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Machine learning
Quick apply
Senior Mechanical Engineer
Babcock International —Warrington
- Full-time
- Hybrid work
- Engineering
- No degree
- Communication skills
- Annual leave
- Employee assistance programme
Senior QA Engineer
Betfred —Warrington
- £40,000 - £50,000 a year
- Full-time
- SQL
- Continuous improvement
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
Principal Engineer
Kier Group —Liverpool
- From £70,000 a year
- Full-time
- Engineering
- Business
- Leadership
Senior Quality Engineer
Prysmian Group —Wrexham
- Communication skills
Senior Software Engineer
Iceland —Deeside
- Full-time
- Azure
- SQL
- Mentoring
- Free parking
- Employee discount
Senior Network Engineer (Service Provider)
Synextra —Birchwood
- £55,000 - £85,000 a year
- Full-time
- Azure
- Communication skills
Quick apply
12d
Comms Specialist Engineer (Desk-Based)
Flotek Group Limited —St. Asaph
- £28,000 - £32,000 a year
- 8 hour shift
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
Engineering Manager
Marlin Industries —Wrexham
- £57,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
- Flexitime
Quick apply
Senior Electro-Optic Development Engineer
Teledyne Technologies Inc. —St. Asaph
- Full-time
- Analysis skills
Senior Electrical Engineer
BWSC —Warrington
- From £75,000 a year
- Full-time
- Engineering
- Maintenance
- Travel
- Free parking
- Annual leave
Quick apply
Senior Principal Mechanical Engineer
ASSYSTEM —Warrington
- Full-time
- Hybrid work
- Travel
- Leadership
- Communication skills
Quick apply
Senior Project Engineer
OEG Energy Group —Liverpool
- Full-time
- Engineering
- Microsoft Office
- No degree
Senior Contracts Engineer - Balvac
Balfour Beatty —Derby
- Hybrid work
- No degree
- Travel
- Construction
Motorhome & Caravan Service engineer
Falcon Technical Ltd —Warrington
- £29,000 - £35,000 a year
- Full-time
- Sales
- Electrical experience
- In-person
- Employee discount
Quick apply
13d
Senior Data Engineer
The Very Group —Liverpool
- Hybrid work
- Java
- SQL
- AWS
- Employee discount
Quick apply
4d

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Defect Coordinator

Healthy Estates Facilities Management -
Chester

Quick apply

Job details

Permanent | Full-time
£26,000 a year
3 days ago

Benefits

Free parking
Company pension
Company events
On-site parking

Qualifications

Customer service
Facilities management
Maintenance
Microsoft Office
Organisational skills
Construction
Communication skills
Facilities maintenance

Full job description

About Healthy Estates

Healthy Estates is a growing facilities management business supporting care homes and commercial clients across the UK. We pride ourselves on delivering a proactive, transparent and responsive service that gives our clients confidence that their buildings are safe, compliant and operating effectively.

As our business continues to grow, we are looking for a Defect Coordinator to join our operations team and take ownership of defect management across our portfolio.

This role would suit an organised, proactive individual who thrives in a fast-paced environment and enjoys problem solving and stakeholder communication.

The Role

The Defect Coordinator is responsible for managing building defects whilst in the defect liability period, managing from the initial identification through to successful completion and sign-off.

Acting as the central point of contact for clients, contractors and internal teams, you will ensure defects are investigated promptly, the appropriate contractors are engaged, progress is monitored and clear communication is maintained throughout the lifecycle of the issue.

You will take ownership of defects rather than simply administering them, ensuring accountability and driving issues through to resolution whilst maintaining excellent customer service.

Key Responsibilities

· Manage defects from initial notification through to completion and closure

· Review defect reports, snagging lists, contractor findings and client concerns to determine the most appropriate course of action

· Raise work orders and allocate works to approved supply chain partners

· Coordinate contractor attendance and ensure service level agreements and target completion dates are achieved

· Monitor progress of all open defects and proactively chase contractors to prevent delays

· Escalate issues where response times, quality standards or contractual obligations are not being met

· Maintain regular communication with clients, and operational teams, providing updates and managing expectations throughout the process

· Review engineer job reports to determine whether further remedial actions are required

· Identify recurring defects and trends and work collaboratively with operational teams to reduce repeat failures and improve service delivery

· Manage high-priority and business-critical defects, coordinating urgent responses to minimise operational disruption to clients and residents

· Ensure all documentation, photographs, reports and completion evidence are uploaded and maintained within CAFM systems

· Produce regular reports on defect volumes, ageing defects, contractor performance and service delivery metrics

· Support client meetings and operational reviews by providing updates on outstanding defects and remediation plans

About You

The successful candidate will have:

· Previous experience within Facilities Management, Property Management, Construction Aftercare, Maintenance Coordination or a similar operational environment

· Experience managing contractors and holding suppliers accountable for service delivery

· Strong organisational skills with the ability to manage a high volume of work across multiple sites

· Excellent communication skills and confidence dealing with clients, contractors and senior stakeholders

· Ability to prioritise effectively and remain calm under pressure

· Commercial awareness and the ability to balance cost, risk and service delivery

· Experience using CAFM systems and Microsoft Office packages

· A proactive mindset with a strong sense of ownership and accountability

What We Offer

· Competitive salary

· Company pension scheme

· Free on-site parking

· Company uniform

· Regular company events

· Ongoing training and career development opportunities

· A supportive and collaborative working environment

· The opportunity to play a key role in supporting our buildings and maintaining high compliance standards across the business

If you are highly organised, enjoy problem solving and have a passion for ensuring things are completed properly and on time, we would love to hear from you.

Pay: £26,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking

Ability to commute/relocate:

Chester, Cheshire: reliably commute or plan to relocate before starting work (required)

Experience:

Facilities maintenance: 1 year (preferred)
Customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

senior customer engineer jobs in heswall, msy

Defect Coordinator

Senior Site Engineer & Site Engineer

Control Engineer

Document Controller

AI / ML Engineer

Senior Mechanical Engineer

Senior QA Engineer

Principal Engineer

Senior Quality Engineer

Senior Software Engineer

Senior Network Engineer (Service Provider)

Comms Specialist Engineer (Desk-Based)

Engineering Manager

Senior Electro-Optic Development Engineer

Senior Electrical Engineer

Senior Principal Mechanical Engineer

Senior Project Engineer

Senior Contracts Engineer - Balvac

Motorhome & Caravan Service engineer

Senior Data Engineer

I want to receive the latest job alerts for senior customer engineer in heswall, msy

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