It Work, Jobs in Hethersett (with Salaries)

IT Desktop Support
Axiom Technologies —Fakenham
- Part-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
IT SUPPORT TECHNICIAN - 2/3 Line
MSI-DS Ltd —Norwich
- Azure
- Customer service
- Windows
Quick apply
11d
IT Tier 1 Consultant
Lanpro —Norwich
- £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Computer networking
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
IT Trainer / Process Analyst
Spire Solicitors —Norwich
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
14d
Systems Analyst
Norse Group LTD —Norwich
- £30,000 - £35,000 a year
- Full-time
- Sales
- Continuous improvement
- Communication skills
- Annual leave
11d
Project Manager - IT
Bromford Flagship Livewest —Norwich
- £45,000 - £49,000 a year
- Full-time
- Hybrid work
- Project management
- Organisational skills
- Agile
4d

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Barista
Costa Limited —Norwich
Keep the store clean, welcoming and running smoothly. We also offer flexible shifts to suit both your needs and the store’s. Matched pension up to 10%.
£13.12 - £14.12 an hour
5d
Housekeeping Team Member - Part time
Travelodge —Norwich
We have regular rewards and recognition activities such as ‘FAB Fridays’ and ‘Housekeeping Heroes’. No experience required for this role, we can coach and teach…
£12.71 an hour
3d

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IT Desktop Support

Axiom Technologies -
Fakenham

Apply Now

Job details

Part-time

Benefits

Flexible schedule

Qualifications

Jira
Desktop support
Computer Science
SCCM
Windows
Microsoft Office
Bachelor's degree
Zendesk
CompTIA Network+
Remote access software
Computer networking
Mac OS
ServiceNow
IT
Linux
Communication skills
Active Directory
CompTIA A+
Intune
Help desk
Information Technology
VPN

Full job description

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

Key Responsibilities:

Provide first- and second-level support for desktops, laptops, printers, and mobile devices.
Respond to service requests and incidents via ticketing system, phone, or in-person.
Install, upgrade, and maintain operating systems (Windows/macOS/Linux) and software applications.
Troubleshoot hardware, software, and peripheral issues (monitors, keyboards, docking stations, etc.).
Set up and configure new employee workstations, including user accounts and permissions.
Maintain asset inventory and ensure accurate documentation of IT equipment.
Assist with onboarding/offboarding of employees from a technical perspective.
Support remote users with VPN, remote desktop, and connectivity issues.
Collaborate with other IT teams on escalated issues or project-related tasks.
Follow security protocols and assist with antivirus, patching, and data protection policies.

Qualifications Required:

Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
1+ year of experience in a desktop support, helpdesk, or IT technician role.
Strong knowledge of Windows OS, Office 365, and basic networking concepts.
Familiarity with ticketing systems like ServiceNow, Zendesk, or JIRA.
Excellent communication and interpersonal skills.
Strong troubleshooting and problem-solving abilities.

Preferred:

Experience with macOS or Linux environments.
IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator.
Experience with Active Directory, Group Policy, and remote management tools (e.g., SCCM, Intune, or JAMF).

Working Conditions:

On-site support may be required.
Occasional lifting of equipment (up to 25 lbs).
Flexible schedule or after-hours support may be needed during maintenance windows or emergencies.

What next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to [email protected]

Apply Now

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it jobs in hethersett

IT Desktop Support

IT SUPPORT TECHNICIAN - 2/3 Line

IT Tier 1 Consultant

IT Trainer / Process Analyst

Systems Analyst

Project Manager - IT

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