Customer support & client services managers Work, Jobs in Heythrop, Oxf (with Salaries)

Customer Service Team Leader
HR Star —Cheltenham
- £25,000 - £35,000 a year
- Full-time
- CRM software
- Supervising experience
- Team management
- Free parking
Quick apply
10d
Customer Service Team Leader
PublicaGroup —Witney
- £35,828 - £39,998 a year
- Hybrid work
- Travel
- Mentoring
- Organisational skills
- Annual leave
- Employee assistance programme
8d
Service Business Operations Manager
Miele —Abingdon
- £45,000 - £50,000 a year
- Full-time
- Continuous improvement
- Team management
- Leadership
- Employee discount
Police Contact Enquiry Supervisor
Thames Valley Police —Abingdon
- £36,474 a year
- Part-time
- Computer skills
- Training & development
- Communication skills
- Annual leave
- Employee discount
7d
Customer Success Business Unit Director
NielsenIQ —Oxford
- £66,860 a year
- Full-time
- Hybrid work
- AI
- Analytics
- Employee assistance programme
Quick apply
Resource Planning Manager
Gigaclear —Abingdon
- £35,000 - £40,000 a year
- Full-time
- Data analysis skills
- Presentation skills
- Continuous improvement
- Employee assistance programme
Quick apply
Senior Customer Relationship Administrator
Crowcon Detection Instruments Limited —Abingdon
- Hybrid work
- CRM software
- Continuous improvement
- Training & development
- Free parking
- Employee assistance programme
Quick apply
Commercial Services Manager
The Peninsular and Oriental Steam Navigation Company —Bicester
- Organisational skills
- Training & development
Quick apply
7d

More jobs to discover

Find similar jobs that you might be interested in.

Team Leader
Mountain Warehouse —Chipping Norton
Prioritise Health & Safety, safeguarding the wellbeing of your team and customers. Lead engaging visual merchandising efforts to create a clean and inviting…
£13.32 an hour
Quick apply
Customer Service Team Leader
PublicaGroup —Witney
You will also oversee complex customer enquiries, complaints and escalations, working closely with colleagues and stakeholders to resolve issues and achieve…
£35,828 - £39,998 a year
8d

I want to receive the latest job alerts for customer support & client services managers in heythrop, oxf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support & client services managers jobs near heythrop, oxf

Commercial Manager jobs in Bicester

Customer Service Team Lead jobs in Stoke On Trent

Customer Service Representative jobs in London

Library Service jobs in Lincolnshire

Customer Service Team Lead jobs in Coventry

Customer Service Team Lead jobs in Birmingham

Customer Service Team Lead jobs in Stockport

Customer Service jobs in Norwich

Customer Service Team Lead jobs in Edinburgh

Customer Assistant jobs in London

Customer Service Team Lead jobs in Derby

Customer Support jobs in London

Customer Service Advisor jobs in Liverpool

Customer Service Team Lead jobs in Glasgow

Customer Service Team Lead jobs in Cardiff

Jobs With Phone Numbers To Call jobs in London

Call Center Supervisor jobs in Hereford

Call Center Supervisor jobs in Oldbury

Call Center Supervisor jobs in Beaconsfield

Lunchtime Supervisor jobs in London

Customer Service Team Leader

HR Star
Cheltenham

Quick apply

Job details

Permanent | Full-time
£25,000 - £35,000 a year
10 days ago

Benefits

Free parking
On-site parking

Qualifications

CRM software
Sales support
Inbound customer enquiry call handling
Mentoring junior staff
ERP software
Supervising experience
Team management
Relationship management
Customer support
Professional development mentoring
Customer interaction
Sales and customer service experience
Leadership
Communication skills

Full job description

Internal Sales Team Leader

Location: Hazleton, Cheltenham

Salary: Up to £35,000

Hours: Full-time 8am - 4pm

Are you an experienced internal sales or Customer Service professional who enjoys being hands-on while also supporting and developing others?

We’re looking for an Internal Sales Team Leader to join our client’s team in Cheltenham. This is an exciting opportunity for someone who combines strong customer service and commercial sales skills with the confidence to take day-to-day responsibility for a small internal sales function.

You’ll manage inbound sales activity, handle customer enquiries, quotations and orders, while providing leadership and support to a Sales Administrator.

The Role

Reporting to the Sales Manager, you’ll play a key role in ensuring customers receive a responsive, accurate and commercially focused service from initial enquiry through to delivery.

Your responsibilities will include:

Managing the sales inbox and responding to inbound customer enquiries by telephone and email.
Understanding customer requirements and identifying appropriate solutions.
Preparing accurate quotations and proactively following up opportunities.
Processing and progressing customer orders, ensuring accuracy and clear communication.
Building strong customer relationships to encourage repeat business and retention.
Identifying additional sales opportunities and referring appropriate leads to the external sales team.
Maintaining accurate CRM and sales records.
Monitoring open orders and proactively identifying potential delays or issues.
Working closely with Operations, Production, Warehouse and Finance to ensure effective order fulfilment.
Providing day-to-day leadership and support to the Sales Administrator.
Allocating and prioritising workloads and ensuring enquiries are handled effectively.
Holding regular one-to-ones and supporting performance and development.
Coaching and supporting the Sales Administrator with more complex enquiries.
Identifying opportunities to improve internal sales processes and customer experience.
Providing sales activity and performance information to the Sales Manager.

About You

We’re looking for someone who has previous experience in internal sales, sales support or a commercially focused customer service environment, ideally with experience supervising or developing another team member.

You’ll be confident managing your own customer workload while providing direction and support to others.

Ideally, you’ll have:

Experience managing customer enquiries, quotations and orders.
Strong commercial awareness and an understanding of the sales process.
Experience using CRM and ERP systems.
Excellent communication and customer service skills.
Strong organisation and attention to detail.
The ability to manage competing priorities and work at pace.
Previous experience in manufacturing, engineering, construction equipment or another technical product environment would be advantageous.

Why Join?

This is a fantastic opportunity to take the next step in your sales career, combining hands-on customer-facing sales with team leadership and process improvement.

Due to location you are required to have your own vehicle and licence.

Pay: £25,000.00-£35,000.00 per year

Benefits:

Free parking
On-site parking

Application question(s):

Do you have customer service and or sales experience in commercial environment
Do you have licence and own vehicle

Work Location: In person

Quick apply

Refine Your Search

customer support & client services managers jobs in heythrop, oxf

Customer Service Team Leader

Customer Service Team Leader

Service Business Operations Manager

Police Contact Enquiry Supervisor

Customer Success Business Unit Director

Resource Planning Manager

Senior Customer Relationship Administrator

Commercial Services Manager

More jobs to discover

I want to receive the latest job alerts for customer support & client services managers in heythrop, oxf

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected