Building engineer Work, Jobs in Heywood, Gtm (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
12d
Civil & Structural Engineering Degree Apprenticeship (Level 6)
Northern Structural Services —Macclesfield
- £21,000 - £24,000 a year
- Full-time
- AutoCAD
- Civil engineering
- University
- Free parking
- Annual leave
Quick apply
CAD Designer
Car & Commercial Solutions Ltd —St Helens
- £35,000 a year
- Full-time
- AutoCAD
- CAD
- Assembly
Quick apply
Apprentice Air Conditioning & Refrigeration Engineer
K2 Heating And Cooling Solutions Ltd —Manchester
- £17,000 - £22,000 a year
- Full-time
- Engineering
- Driving
- HVAC
- Life insurance
Quick apply
5d
Temporary Works Design Engineer
Kier Group —Salford
- Full-time
Project Engineer
Velocity Composites —Burnley
- £30,000 - £40,000 a year
- Full-time
- AutoCAD
- Schematics
- Engineering
- Free parking
- Bereavement leave
Quick apply
10d
Logistics Coordinator
Pixel Inspiration —Altrincham
- £27,000 a year
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
- Free parking
- Store discount
Quick apply
11d
Engineer
Kier Group —Manchester
- Full-time
- AutoCAD
- Travel
Trainee Gas Engineer
AO World —Heywood
- £31,360 a year
- Overtime
- IT
2d
Drainage Designer
Bethell Construction Ltd —Manchester
- Full-time
- Communication skills
Section Engineer
M Group —Oldham
- Night shift
- AutoCAD
- Communication skills
- Annual leave
- Employee assistance programme
Senior Product Designer
Street Group —Manchester
- £50,000 - £68,000 a year
- Full-time
- Hybrid work
- Work from home
- Flexible schedule
Quick apply
Smart Metering Installer / AMR Engineer
Metering Technology Solutions —Manchester
- £25,000 - £30,000 a year
- Full-time
- Customer service
- Electrical experience
- Travel
Quick apply
10d
Highways Design Engineer
Kier Group —Manchester
- Full-time
- AutoCAD
- Civil engineering
Senior Project Manager
M Group —Rochdale
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee discount
Maintenance Engineer
De La Rue —Bolton
9d
Mechanical Engineer
Kier Group —Manchester
- From £40,000 a year
- Full-time
- Engineering
- Mechanical knowledge
Design Team Leader
Kier Group —Manchester
- £50,000 - £57,500 a year
- Full-time
- Driving
- Travel
- Communication skills
1st line Service Desk Analyst
Clear Business —Sale
- £24,500 - £28,175 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- SharePoint
- Free parking
- Employee discount
Quick apply
12d
Data Governance Specialist
Together —Cheadle
- £45,000 - £60,000 a year
- Full-time
- SQL
- IT
- In-person
- Health & wellbeing programme
- Gym membership
Quick apply

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Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year
12 days ago

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

building engineer jobs in heywood, gtm

Helpdesk Manager

Civil & Structural Engineering Degree Apprenticeship (Level 6)

CAD Designer

Apprentice Air Conditioning & Refrigeration Engineer

Temporary Works Design Engineer

Project Engineer

Logistics Coordinator

Engineer

Trainee Gas Engineer

Drainage Designer

Section Engineer

Senior Product Designer

Smart Metering Installer / AMR Engineer

Highways Design Engineer

Senior Project Manager

Maintenance Engineer

Mechanical Engineer

Design Team Leader

1st line Service Desk Analyst

Data Governance Specialist

I want to receive the latest job alerts for building engineer in heywood, gtm

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