Client services coordinator Work, Jobs in Heywood, Gtm (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
11d
Client Onboarding Coordinator
DGI —Manchester
- Up to £36,000 a year
- Full-time
- Hybrid work
- English
- Project management
- In-person
- Annual leave
Quick apply
4d
Project Coordinator
New Lift Solutions —Adlington
- From £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Relocation assistance
Quick apply
11d
Marketing And Support Administrator
LEVENSHULME GOOD NEIGHBOURS —Manchester
- Up to £14.40 an hour
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
- Work from home
Quick apply
2d
Agile Project Coordinator
P3M Recruitment —Altrincham
- £33,000 - £38,000 a year
- Full-time
- Azure
- Software development
- Agile
Quick apply
4d
Care Coordinator
Apollo Home Healthcare —Heywood
- From £27,000 a year
- Full-time
- Travel
- Organisational skills
- In-person
- Annual leave
- Referral programme
Quick apply
Client Project Coordinator
Parkingeye Limited —Coppull
- £24,879.84 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
Admin Support Coordinator
The Floorbrite Group —Sale
- £13.45 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
12d
Project Coordinator
100% Group Ltd —Appleton Thorn
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
3d
Care Coordinator
Lotus Home Care —Calderdale
- £27,800 a year
- Weekend availability
- IT
- Time management
Quick apply
5d
Logistics Coordinator
Pixel Inspiration —Altrincham
- £27,000 a year
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
- Free parking
- Store discount
Quick apply
10d
Color Specialist Co-ordinator
Schawk UK Limited —Salford
- In-person
Quick apply
8d
Event & Sales Coordinator
Bien Venue Ltd —Poynton
- From £25,000 a year
- Full-time
- Hybrid work
- CRM software
- Hospitality
- Sales
Quick apply
Training Coordinator
Network Plus —Salford
- £27,295 a year
- Organisational skills
Quick apply
2d
Project Client Coordinator
Element Materials Technology —Warrington
- Communication skills
- Employee discount
- Referral programme
1d
Customer Experience Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Communication skills
- Time management
- Free parking
- Annual leave
Scheduler
Pennington Choices Ltd —Warrington
- £26,227.50 - £27,500.00 a year
- Full-time
- Hybrid work
- Health & wellbeing programme
- Annual leave
Client Services Coordinator
Pinsent Masons —Manchester
- Overtime
- Microsoft Powerpoint
- Hospitality
- Microsoft Outlook
- Annual leave
- Gym membership
Planning Co-Ordinator
M Group —Preston
- £26,500 - £30,000 a year
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
Transport Coordinator
Panel Hub UK —Hyde
- Up to £30,000 a year
- Full-time
- Analysis skills
- In-person
- Phone etiquette
- Free parking
Quick apply
1d

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client services coordinator jobs near heywood, gtm

Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year
11 days ago

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

client services coordinator jobs in heywood, gtm

Helpdesk Manager

Client Onboarding Coordinator

Project Coordinator

Marketing And Support Administrator

Agile Project Coordinator

Care Coordinator

Client Project Coordinator

Admin Support Coordinator

Project Coordinator

Care Coordinator

Logistics Coordinator

Color Specialist Co-ordinator

Event & Sales Coordinator

Training Coordinator

Project Client Coordinator

Customer Experience Coordinator

Scheduler

Client Services Coordinator

Planning Co-Ordinator

Transport Coordinator

I want to receive the latest job alerts for client services coordinator in heywood, gtm

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