Performance engineer Work, Jobs in Heywood, Gtm (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
10d
Technical Desktop Project Manager
ABCA Group Ltd —Oldham
- Up to £42,000 a year
- Full-time
- Analysis skills
- Communication skills
Quick apply
Product Design Engineer
Overland Outfitters UK LTD —Northwich
- £28,000 - £32,000 a year
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
- Free parking
Quick apply
7d
Civil & Structural Engineering Degree Apprenticeship (Level 6)
Northern Structural Services —Macclesfield
- £21,000 - £24,000 a year
- Full-time
- AutoCAD
- Civil engineering
- University
- Free parking
- Annual leave
Quick apply
Mainframe Service Engineer
Barclays —Knutsford
8d
Reporting and Insight Analyst
Clear Business —Sale
- £28,879 - £36,098 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Agile
- Free parking
- Annual leave
Quick apply
Sales Assistant – IT Hardware & Trade Sales
XUM Enterprise Ltd - Trafford Park —Manchester
- £27,500 - £34,000 a year
- Full-time
- Sales
- Organisational skills
- IT
- Free parking
- Employee discount
Quick apply
Maintenance Engineer
De La Rue —Bolton
7d
Warrant Planner
Conexus Recovery —Bolton
- £26,686 - £29,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
4d
Trustee / FE Governor
FE Governor Recruitment Service —Manchester
- No experience needed
- Leadership
9d
Plant Operator
MWHTreatment —Preston
9d
CCTV & Access Control Engineer
Hybrid Asset Solutions Ltd —Pendlebury
- £39,000 - £43,500 a year
- Full-time
- Programmable logic controllers
- Communication skills
- Free parking
- Referral programme
Quick apply
NOC Engineer
NEP Connect —Manchester
- Full-time
- Engineering
- Communication skills
- Negotiation
Quick apply
EC&I Package Lead
Exyte GmbH —Bury
- Engineering
- HVAC
Team Leader
Kraft Heinz Company —Wigan
Trainee Gas Engineer
AO World —Heywood
- £31,360 a year
- Overtime
- IT
16h
Product Engineer
PortSwigger —Knutsford
- Full-time
- APIs
Quick apply
17h
AI Engineer
JDSPORTS —Bury
- Full-time
- APIs
- AI
- Python
- Employee discount
Quick apply
Manufacturing Maintenance Engineer
James Hall & Co Ltd —Preston
- £22.29 an hour
- Full-time
- Maintenance
- Microsoft Office
- Bakery
- Free parking
- Annual leave
Quick apply
Customer Service Manager – Maternity Cover
Contained Air Solutions Limited —Manchester
- £40,000 - £50,000 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Life insurance
Quick apply
3d

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Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year
10 days ago

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

performance engineer jobs in heywood, gtm

Helpdesk Manager

Technical Desktop Project Manager

Product Design Engineer

Civil & Structural Engineering Degree Apprenticeship (Level 6)

Mainframe Service Engineer

Reporting and Insight Analyst

Sales Assistant – IT Hardware & Trade Sales

Maintenance Engineer

Warrant Planner

Trustee / FE Governor

Plant Operator

CCTV & Access Control Engineer

NOC Engineer

EC&I Package Lead

Team Leader

Trainee Gas Engineer

Product Engineer

AI Engineer

Manufacturing Maintenance Engineer

Customer Service Manager – Maternity Cover

I want to receive the latest job alerts for performance engineer in heywood, gtm

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