Staff software engineer Work, Jobs in Heywood, Gtm (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
13d
CAD Designer
Car & Commercial Solutions Ltd —St Helens
- £35,000 a year
- Full-time
- AutoCAD
- CAD
- Assembly
Quick apply
Software Engineer, Intern (Placement Year)
Interact Software —Manchester
- Hybrid work
- Java
- SQL
- JavaScript
- Annual leave
- Gym membership
Quick apply
12d
AI Engineer
JDSPORTS —Bury
- Full-time
- APIs
- AI
- Python
- Employee discount
Quick apply
Mechanical Design Engineer (Autodesk/Inventor Bias)
Micro Can Ltd —Bolton
- Full-time
- English
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Manager – Maternity Cover
Contained Air Solutions Limited —Manchester
- £40,000 - £50,000 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Life insurance
Quick apply
6d
Highways Design Engineer
Kier Group —Manchester
- Full-time
- AutoCAD
- Civil engineering
Quality Controller
Sonae (UK) —Wigan
- £35,000 a year
- Full-time
- Microsoft Office
- Travel
- In-person
- Free parking
Quick apply
5d
Staff Software ML Engineer
Arm —Manchester
- £97,300 - £131,700 a year
- Hybrid work
- Analysis skills
- C++
- Software development
1st/2nd Line IT Engineer
technologE Ltd —Manchester
- From £27,500 a year
- Full-time
- Azure
- Windows
- Computer networking
- Free parking
- Profit sharing
Quick apply
4d
Supply Chain Technology System Engineer
JDSPORTS —Bury
- Full-time
- Organisational skills
- Communication skills
- Employee discount
Quick apply
UC Systems Engineer
Avoira Limited —Bury
- £32,496 a year
- Full-time
- Sales
- IT
- In-person
Quick apply
Process Engineer
Orthoplastics Limited —Bacup
- £35,000 - £46,000 a year
- Full-time
- CAD
- Computer literacy
- In-person
Quick apply
7d
Software Engineer (Java Mid)
interactive investor —Manchester
- From £50,000 a year
- Full-time
- Hybrid work
- DevOps
- Java
- AWS
- Annual leave
- Employee discount
Quick apply
Software Engineer (React & Node.JS)
interactive investor —Manchester
- From £45,000 a year
- Full-time
- Hybrid work
- DevOps
- AWS
- JavaScript
- Annual leave
- Employee discount
Quick apply
Technology Device Management Engineer
JDSPORTS —Bury
- Full-time
- Presentation skills
- IT
- Communication skills
- Employee discount
Quick apply
Software Engineer (Full Stack, Java)
interactive investor —Manchester
- From £50,000 a year
- Full-time
- Hybrid work
- DevOps
- Java
- AWS
- Annual leave
- Employee discount
Quick apply
Senior Highways Design Engineer
Kier Group —Salford
- Full-time
- AutoCAD
- Civil engineering
Senior Staff Software Engineer, AeroParker
Metropolis —Stockport
- Computer Science
- Java
- Master's degree
Quick apply
12d
Trainee Scaffold Design Engineer (Postgraduate Route)
BUCKLEY DESIGN SOLUTIONS —Manchester
- £28,000 a year
- Full-time
- Civil engineering
- Microsoft Excel
- CAD
- Gym membership

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Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year
13 days ago

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

staff software engineer jobs in heywood, gtm

Helpdesk Manager

CAD Designer

Software Engineer, Intern (Placement Year)

AI Engineer

Mechanical Design Engineer (Autodesk/Inventor Bias)

Customer Service Manager – Maternity Cover

Highways Design Engineer

Quality Controller

Staff Software ML Engineer

1st/2nd Line IT Engineer

Supply Chain Technology System Engineer

UC Systems Engineer

Process Engineer

Software Engineer (Java Mid)

Software Engineer (React & Node.JS)

Technology Device Management Engineer

Software Engineer (Full Stack, Java)

Senior Highways Design Engineer

Senior Staff Software Engineer, AeroParker

Trainee Scaffold Design Engineer (Postgraduate Route)

I want to receive the latest job alerts for staff software engineer in heywood, gtm

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