System engineer Work, Jobs in Heywood, Gtm (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
10d
Technical Desktop Project Manager
ABCA Group Ltd —Oldham
- Up to £42,000 a year
- Full-time
- Analysis skills
- Communication skills
Quick apply
Apprentice Air Conditioning & Refrigeration Engineer
K2 Heating And Cooling Solutions Ltd —Manchester
- £17,000 - £22,000 a year
- Full-time
- Engineering
- Driving
- HVAC
- Life insurance
Quick apply
3d
Service Engineer
RA Dalton Ltd —Manchester
- £28,000 - £48,000 a year
- Full-time
- Customer service
- Programmable logic controllers
Quick apply
9d
CAD Designer
Car & Commercial Solutions Ltd —St Helens
- £35,000 a year
- Full-time
- AutoCAD
- CAD
- Assembly
Quick apply
Sales Assistant – IT Hardware & Trade Sales
XUM Enterprise Ltd - Trafford Park —Manchester
- £27,500 - £34,000 a year
- Full-time
- Sales
- Organisational skills
- IT
- Free parking
- Employee discount
Quick apply
Graduate Mechanical Engineer
Premtech Ltd —Warrington
- £25,000 - £32,000 a year
- Full-time
- AutoCAD
- CAD
- Maintenance
- Free parking
- Gym membership
Quick apply
8d
Industrial Refrigeration Engineer
Star Refrigeration Ltd —Manchester
- £37,600 - £70,900 a year
- Weekend availability
- Maintenance
- Electrical experience
- Driving
- Annual leave
- Employee assistance programme
Quick apply
9d
MSP Helpdesk & Projects Engineer (2nd/3rd Line)
Use IT Computers Ltd —Blackburn
- £33,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Scripting
Quick apply
11d
Stores Controller
Able Lorry Loaders Ltd —Oldham
- £25,000 - £35,000 a year
- Full-time
- Analysis skills
- In-person
- Negotiation
- Free parking
- Life insurance
Quick apply
Jigsaw Homes Group Limited
Jigsaw Homes Group —Ashton-Under-Lyne
- £42,085 - £46,541 a year
- Full-time
- Sick pay
Data Governance Specialist
Together —Cheadle
- £45,000 - £60,000 a year
- Full-time
- SQL
- IT
- In-person
- Health & wellbeing programme
- Gym membership
Quick apply
Senior Product Designer
Street Group —Manchester
- £50,000 - £68,000 a year
- Full-time
- Hybrid work
- Work from home
- Flexible schedule
Quick apply
Mechanical Engineer
VAK Conveying Systems Limited —Whaley Bridge
- £18 - £22 an hour
- Overtime
- Maintenance
- Travel
- Power tools
Quick apply
8d
Business Systems Support Engineer I
Brand Addition —Manchester
- Full-time
- Hybrid work
- Software troubleshooting
- ERP systems
- SQL
Quick apply
Supply Chain Technology System Engineer
JDSPORTS —Bury
- Full-time
- Organisational skills
- Communication skills
- Employee discount
Quick apply
Mainframe Service Engineer
Barclays —Knutsford
8d
Temporary Works Design Engineer
Kier Group —Salford
- Full-time
(Technical) Customer Service Advisor
Moving Intelligence —Stockport
- £26,000 - £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
9d
CCTV & Access Control Engineer
Hybrid Asset Solutions Ltd —Pendlebury
- £39,000 - £43,500 a year
- Full-time
- Programmable logic controllers
- Communication skills
- Free parking
- Referral programme
Quick apply

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Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year
10 days ago

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

system engineer jobs in heywood, gtm

Helpdesk Manager

Technical Desktop Project Manager

Apprentice Air Conditioning & Refrigeration Engineer

Service Engineer

CAD Designer

Sales Assistant – IT Hardware & Trade Sales

Graduate Mechanical Engineer

Industrial Refrigeration Engineer

MSP Helpdesk & Projects Engineer (2nd/3rd Line)

Stores Controller

Jigsaw Homes Group Limited

Data Governance Specialist

Senior Product Designer

Mechanical Engineer

Business Systems Support Engineer I

Supply Chain Technology System Engineer

Mainframe Service Engineer

Temporary Works Design Engineer

(Technical) Customer Service Advisor

CCTV & Access Control Engineer

I want to receive the latest job alerts for system engineer in heywood, gtm

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