Job Summary:
We are looking for a motivated, energetic and reliable Sales Assistant with excellent communication skills who strives under pressure. You will work alongside a fantastic team, serving customers and offering the best phone and tech services on Brighton's High Street, Western Road!
This position is perfect for a recent graduate with an interest in tech or a young professional with tech retail experience who is eager to apply their skills and grow within a dynamic, fast-paced small business in the tech industry.
We are a small company with a small team; therefore, this role requires someone who is independent, takes risks, and takes initiative.
If the candidate is successful, they will be offered a full-time role (4–5 days a week, includes working weekends and bank holidays). Please note that part-time arrangements are not available for this position.
Key Responsibilities:
- Welcome and assist store customers, whether they need a repair, a fault diagnosed, want to buy/sell a device, or simply seek friendly advice.
- Organise and communicate with in-store workshop colleagues on repair tickets using our internal system, ensuring customers are kept informed and receive excellent service.
- Quote, test, and buy-in goods, while ensuring our product quality and conditions are consistently maintained.
- Maintain the store’s look, update product displays, and handle daily upkeep tasks.
- Ensure that your workspace remains in excellent clean working order, equipped with the necessary tools to perform day-to-day tasks efficiently.
- Adhere to company processes and procedures.
- Follow direction from the store manager as they lead you throughout training.
Who are Global Links?
Global Links, is a family-run business established in 2005, over 20 years of experience in the tech industry. We buy, sell, and repair all things tech, including mobile phones, tablets, laptops, desktops, consoles, and smartwatches. Our strong reputation is built on our values that our customers have come to trust.
Who are we looking for?
We are looking for someone who is completing or has recently completed their studies, or with hands-on experience in retail. If you are proactive and driven, upbeat, and self-reliant, with strong interpersonal skills and a knack for excelling in fast-paced environments, then we are looking for you.
While additional tech industry experience is desired, this is a bonus, and we will assess all candidates equally throughout the application process.
Requirements:
- A passion about technology.
- Enjoy helping people and problem solving.
- Strong written and verbal communication skills.
- Strong interpersonal skills.
- Energetic, proactive, and focused on delivering excellent customer service.
- Positive, can-do attitude and friendly persona.
- Committed to personal growth and continuous learning.
Bonus Experience (but not essential):
- A 2 years retail experience, specifically in tech industry.
- Phone repair experience helps.
What do we offer?
We offer you the chance to become part of our amazing team, allowing you to pursue your passion for technology and discover new products. You'll have the opportunity to advance and develop your tech skills/knowledge - from diagnosing faults to testing the latest tech products before they're purchased, to understanding what happens behind the scenes in tech repair shop.
Working requirements:
We require someone who can work full time, in store, 5 days a week in accordance with staff work rota. We are in Brighton's High Street, Western Road, a 10-minute walk from the Brighton station alongside ampul public transport.
Unfortunately, we cannot sponsor working Visas and require someone with a right to work in the United Kingdom.
Core Values:
A new candidate must embody our PHACT values:
- Professional
- Honest
- Accountable
- Consistent
- Transparent
How to Apply:
To apply, please send your CV along with a cover letter explaining why you’re interested in the Sales Assistant role and how you align with our PHACT values. Please note that only applications including both a CV and a Cover Letter in the supporting documents section will be considered.
Pay Range:
Depending on qualifications gained and performance.
Made up of:
- Hourly rate
- Qualifications
- Personal bonuses
Job Type: Full-time
Pay: £25,000.00-£29,000.00 per year
Benefits:
- Company pension
- Employee discount
- Store discount
Ability to commute/relocate:
- Brighton BN1 2DA: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Have you attached a covering letter?
Experience:
- Retail sales: 1 year (preferred)
- Customer service: 1 year (preferred)
Location:
- Brighton BN1 2DA (preferred)
Work Location: In person
