Guest service agent Work, Jobs in Hickstead, Wsx (with Salaries)

Reservations Agent
Beaverbrook Business Support —Leatherhead
- £27,352 - £39,852 a year
- Weekend availability
- Customer service
- IT
- Hotel experience
- Free parking
- Annual leave
Quick apply
Hotel Reservations Agent
The View Hotel Eastbourne —Eastbourne
- Part-time
- English
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
4d
Reservationist
Ashdown Park —East Grinstead
- £26,591 a year
- Weekend availability
- Hospitality
- Bar
- Sales
- Free parking
- Employee assistance programme
Quick apply
6d
Hotel Receptionist
Staybridge Suites Brighton —Brighton
- £12.21 an hour
- Temporary
- Hospitality
- Hotel
- Front desk
- Store discount
- Employee discount
Quick apply
12d
EFL Teachers Summer Guildford (Non-Residential)
Move Language Ahead —Guildford
- £20.65 an hour
- Seasonal
- English
- Master's degree
- Administrative experience
- Paid training
- Annual leave
Quick apply

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Reservations Agent

Beaverbrook Business Support -
Leatherhead

Quick apply

Job details

Full-time
£27,352 - £39,852 a year

Benefits

Free parking
Cycle to work scheme
Annual leave
Discounted or free food
Company pension
Discounted gym membership
Employee discount
Life insurance
Referral programme
Sick pay

Qualifications

Customer service
IT
Hotel experience

Full job description

Due to the increased demand of our growing Estate, we are now recruiting additional Reservations Agent for Beaverbrook and Beaverbrook Town House. Join us at Beaverbrook where you’ll be part of a friendly and motivating team, who work together to create unforgettable luxury experiences for our guests.

The Role

Based at the Estate, as a Reservations Agent you will provide a luxury service and create memorable experiences for guests visiting us at both of our charming and unique hotels. Introducing guests to the brand, you will be an integral part of the guest experience, ensuring excellence from the very start of their Beaverbrook journey. You will be responsible for all bedroom, spa and dining reservations via telephone and email enquiries.

As a Reservations Agent your responsibilities will include but will not be limited to: maximising room revenue through selling, and upselling our rooms, dining experiences and packages, creating personalised experiences for our guests and utilising your customer service skills to exceed guest expectations. You will have the chance to learn the product in detail, including bedroom tours, restaurant tastings and spa induction, to ensure you are best equipped to sell guests a unique and bespoke experience.

The Person

In this role you will build relationships with all departments across the Estate, as well as communicating with guests on a professional level, so excellent communication at all levels is required. You will have a great telephone manner, a genuine sense of interest, have impeccable attention to detail, and a good level of IT skills in order to work with our booking systems.

Ideally, our Reservations Agent will have prior hotel bookings experience however we are happy to consider travel, holiday or corporate bookings experience.

Salary: £27,352 per annum plus commission up to £10,000 and tronc

Shift Pattern

The Reservations team will work 5 days out of 7 (including weekends) and on shifts to ensure all telephone calls are efficiently answered.
The shifts are 07:00-15:30 and 13:30-22:00.

Benefits

In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook.

As a member of our team, you can expect to receive:

Competitive salary
Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App
Personal development support
Wide range of recognised qualifications and development opportunities
Discounted rates on Food & Beverage
28 days annual leave (including Bank Holidays), rising by 1 day each year for 5 years
Pension
Life Insurance
Sick Pay
Long Service Awards
Cycle to work scheme
Earn up to £600 through our recommend a friend scheme
Uniforms
Free parking
And other local benefits

**Staff Accommodation Available**

INDHEADOFFICE

Quick apply

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guest service agent jobs in hickstead, wsx

Reservations Agent

Hotel Reservations Agent

Reservationist

Hotel Receptionist

EFL Teachers Summer Guildford (Non-Residential)

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