Teladoc Health is the global leader in virtual care, offering comprehensive solutions across primary care, mental health, expert medical services, connected devices, and licensed platform services.
We are seeking an experienced Information Security Manager to take ownership of our security governance, compliance, and risk management activities. You will play a key role in implementing, maintaining, and enhancing our ISO 27001 Information Security Management System (ISMS), ensuring our operations align with UK GDPR and sector-specific standards.
This role is ideal for someone with proven expertise in information security management, data protection, and risk assessment, especially within a health tech or virtual healthcare environment.
Contract type: Permanent
Salary: Up to £50K per annum
Hours of work: Monday to Friday, 9am-5.30pm
Place of work: Hybrid – home and office-based (central Brighton)
Importantly, we’re open to candidates who are ready to take the next step in their career. If you have a solid foundation in information security and are looking to grow into a broader ISO 27001 and GRC-focused role, we’d love to hear from you.
The Role:
The candidate can show us they can work diligently, accurately and be able to prioritise workloads in a rapidly growing and fast paced environment. Working within tight deliverable timelines on everyday business needs and projects means that great troubleshooting and problem-solving skills are essential.
The candidate must have demonstrable experience in information security management within a regulated or complex business environment, with a strong working knowledge of ISO 27001, Cyber Essentials Plus, risk management, security governance, and data protection principles.
They will possess the ability to develop, implement, and maintain an effective Information Security Management System (ISMS), conduct risk assessments, manage security incidents, and engage confidently with senior stakeholders, auditors, clients, and regulators.
Role and Responsibilities
- ISO 27001 Implementation & Maintenance – Manage the ISMS, coordinate internal/external audits, and drive continual improvement initiatives.
- Risk Management – Conduct regular information security risk assessments, document findings, and oversee mitigation plans.
- Complete client information security and privacy assessments.
- Data Protection & GDPR Compliance – Ensure compliance with UK GDPR and other relevant data protection laws; work closely with the Data Protection Officer on privacy impact assessments.
- Policy & Procedure Development – Create, maintain, and communicate information security policies, standards, and guidelines.
- Stakeholder Engagement – Work closely with other areas of the business to liaise with internal information security teams, ensuring alignment and consistent application of security measures.
- Incident Management – Oversee security incident reporting, investigation, and resolution processes.
- Awareness & Training – Deliver information security awareness training to employees and contractors.
Skill Requirements/Preferences
- In-depth knowledge and hands-on experience with ISO 27001 implementation, audit preparation, and certification maintenance.
- Strong understanding of UK GDPR and its application within the health sector.
- Proven track record in conducting risk assessments and developing mitigation strategies.
- Excellent communication skills, able to convey complex security topics to both technical and non-technical audiences.
- Strong analytical skills, attention to detail, and ability to work independently.
Desirable Education Requirements
- Degree level qualification or equivalent experience
- ISO 27001 Lead Implementer or Lead Auditor certification.
- CISSP, CISM, or equivalent security certification.
- Knowledge of NHS Data Security and Protection Toolkit (DSPT).
- Experience with cloud security in healthcare environments.
- Knowledge of Vanta security compliance platform
Why join Teladoc Health UK?
- Be part of a Great Place to Work Certified organisation, committed to inclusivity and wellbeing.
- We are Disability Confident Committed, as well as Brighton and Hove Living Wage Employer.
- Enjoy flexible hybrid/remote working within a supportive team environment.
- Access comprehensive benefits, including private medical insurance, pension contributions, extended parental leave, and an employee assistance programme.
- Engage in meaningful work, delivering impactful healthcare solutions to clients globally.
- Join a growing, innovative organisation at the forefront of virtual healthcare.
Our Employee Benefits include
- Private medical insurance after probation
- Pension fully funded by Teladoc Health at 8% of qualifying earnings
- Life Assurance protection with add-on virtual GP consultations
- Employee Assistance Programme (mental health, financial, and legal advice)
- 25 days’ annual leave plus public holidays (pro rata if part-time or fixed-term)
- Additional leave for parental, carer’s, compassionate, dependant, menopause and fertility support
- One week of study leave per year (pro rata)
- Extended sick pay
- Access to training and development opportunities
- Cycle to Work scheme
- Electric vehicle salary sacrifice scheme
- Employee referral programme
- Company laptop and equipment
- Free flu vaccinations
- One paid volunteering day per year
- Company events
- Any other benefits offered by Teladoc Health UK from time to time
About Teladoc Health
Teladoc Health is the world’s leading virtual care provider, delivering care to over 20 million members across 125 countries. Teladoc formally entered the UK virtual care space in 2019 offering the only comprehensive virtual care solution spanning telehealth GP services, expert medical opinion (EMO), mental health support, nutrition and physiotherapy consultations. We work with the world’s leading life, health, accident, travel and general insurers, other large corporates, affinity groups, and the NHS to deliver industry-leading, award-winning virtual healthcare services to their policy holders, employees, and patients.
Our Commitment to Equality and Diversity
Teladoc Health UK adopts a zero-tolerance approach to discrimination on any of the protected grounds in the Equality Act 2010. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Teladoc Health UK.
Pay: Up to £50,000.00 per year
Work Location: Hybrid remote in Brighton BN1 3XE
