Company Description
Role: Interim Learning & Development Manager - 6 months fixed term
Location: Reading, London
Salary: up to £55k plus company car allowance
Benefits:
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28 Days holiday including bank holidays
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Plus your birthday off
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3 volunteering days
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3 days grandparent leave
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24 weeks enhanced maternity leave
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Secondary carer leave
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Wedding/commitment day leave
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Free meals on shift
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Bespoke training and development opportunities
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Apprenticeships opportunities for all experience levels
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Pension and life insurance
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Discounts available on our Perkbox app; high street shops, holidays & cinema
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Wellbeing hub
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Access to employee assistance programme
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Cycle to work scheme
BaxterStorey has an exciting opportunity for a strategic and commercially minded Interim Learning & Development Manager to support capability, leadership, hospitality, and performance across the business during a key period of delivery. This national role, based in London/Reading, will suit an experienced L&D professional who can quickly build credibility, work at pace, and deliver high-impact learning solutions that support operational excellence, leadership capability, and business priorities.
This role is ideal for someone who combines strategic thinking with strong delivery capability and can add value from day one. You will lead and progress priority learning initiatives, partner with senior stakeholders, and bring structure, pace, and practical solutions to the L&D agenda. The successful candidate will be comfortable operating in a fast-paced, complex, multi-site environment and will have a strong track record of designing and implementing development activity that aligns to both commercial and people priorities.
We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
Job Description
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Provide strategic and operational L&D support during a key period of business delivery.
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Lead and progress priority learning initiatives aligned to leadership, hospitality, management, and operational capability.
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Partner with business leaders and subject matter experts to identify needs and implement practical, high-impact learning solutions.
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Drive pace and momentum across learning projects, ensuring strong delivery and stakeholder confidence.
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Use data, feedback, and insight to evaluate impact and inform continuous improvement.
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Support a positive learning culture by embedding development opportunities across the business.
Qualifications
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Proven experience in a Learning & Development, Training or People Development role, ideally within hospitality or another fast-paced, service-led environment.
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Experience stepping into roles quickly and building credibility with stakeholders at pace.
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Strong track record of delivering practical, high-impact learning solutions that support business priorities.
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Strategic mindset with the ability to balance hands-on delivery with longer-term capability goals.
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Confident facilitator and stakeholder manager with excellent communication and influencing skills.
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Highly organised, proactive, and comfortable managing multiple priorities across a complex, multi-site business.
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CIPD or relevant L&D qualification is desirable.
Additional Information
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values:
ALWAYS VISIONARY
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
WHOLEHEARTEDLY POSITIVE
We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
Join us and bring your unique perspective to our team.
