Helpdesk engineer Work, Jobs in Higham Ferrers, Nth (with Salaries)

Technical Support Helpdesk Technician – Woodworking Machinery
Felder UK Ltd —Milton Keynes
- £27,000 - £35,000 a year
- Full-time
- Customer service
- Electrical experience
- In-person
Quick apply
6d
Help Desk Engineer
PCS Business Systems —Kettering
- Customer service
- Communication skills
- Time management
Building Services Engineer
Kier Group —Rushden
- Full-time
- Communication skills
Site Technician
BAM UK & Ireland —Market Harborough
- £13.50 an hour
- Monday to Friday
- Maintenance
- Driving
- IT
13d
Field Service Engineer – Access Control & Security Systems
Devereux data —Milton Keynes
- £32,000 - £42,000 a year
- Full-time
- Customer service
- Computer networking
- IT
Quick apply
16h
Engineer
Kier Group —Alconbury
- Full-time
- Travel
Electrical Engineer
Kier Group —Alconbury
- Full-time
Maintenance Engineer - Electrical
Emcor —Biddenham
- £42,000 a year
- Overtime
- Contracts
- IT
- Employee assistance programme
- Referral programme
Quick apply
Multi Skilled Engineer (Mobile)
Emcor —Northampton
- £38,000 a year
- Overtime
- Contracts
- IT
- Annual leave
- Employee assistance programme
Quick apply
Mobile Engineering Supervisor
BAM Construction —Bedford
- Management
- Customer service
- Computer literacy
Building Services Engineer – Plumber
Acorn —Milton Keynes
- Up to £36,000 a year
- Overtime
- Maintenance
- Plumbing
- Driving

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helpdesk engineer jobs near higham ferrers, nth

Technical Support Helpdesk Technician – Woodworking Machinery

Felder UK Ltd
Milton Keynes

Quick apply

Job details

Permanent | Full-time
£27,000 - £35,000 a year
6 days ago

Qualifications

Customer service
Technical support
Electrical experience
Mechanical knowledge
Help desk

Full job description

Job Description:

Felder Group UK is a subsidiary of a globally established market leader in the manufacture and supply of high-quality machinery to the woodworking and composite processing industries and is responsible for sales, service and distribution throughout the UK. Due to our company’s success and continuing expansion plans throughout the country we are currently seeking to recruit a Help Desk Technician to join our busy Technical Support department at our Milton Keynes Head Office.

The role entails providing both our customers and field service team with high quality technical support via the telephone and internet. Our company manufactures an extensive range of machinery supplied mainly to the woodworking and composite material industry throughout the UK.

Key Responsibilities

To provide helpdesk support to customers via telephone and email.

Logging and updating all key information regarding the support call on the Company’s Service Portal.
Resolving the support call in a quick and efficient manner, paying particular attention to the protocols supplied by Felder UK Ltd.
To escalate the calls to an engineer visit where appropriate.
To familiarise yourself with all the Company’s software databases.
To communicate internally with our Planning Department and Line Manager.

Ideally candidates will:

Having an understanding of electrical/mechanical systems and wiring diagrams is a huge plus — but a strong mechanical aptitude and a willingness to learn is equally valued!

Be well organised, methodical and able to work under pressure.
Project a positive, friendly and professional image in person and on the phone.
Demonstrate a passion for customer service.

If you feel you have the attributes required for the above position and would like to join a successful expanding team in Milton Keynes, we look forward to hearing from you.

Applicants must supply a C.V.

Interview to take place in Milton Keynes.

Job Types: Full-time, Permanent

Salary - Negotiable depending on experience

Ability to commute/relocate:

Milton Keynes MK8 0JP: reliably commute or plan to relocate before starting work (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Job Types: Full-time, Permanent

Pay: £27,000.00-£35,000.00 per year

Ability to commute/relocate:

Milton Keynes MK8 0JP: reliably commute or plan to relocate before starting work (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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helpdesk engineer jobs in higham ferrers, nth

Technical Support Helpdesk Technician – Woodworking Machinery