Administrative supervisor Work, Jobs in Highams Park, Gtl (with Salaries)

Administration Team Leader
University College London Hospitals NHS Foundation Trust —London
- £38,488 - £46,852 a year
- Full-time
- Research
- Continuous improvement
- Team management
1d
Front Office Supervisor
Hilton —Watford
- £13.32 an hour
- Full-time
- Team management
- Front desk
- Employee stock purchase plan
- Annual leave
Front Desk Supervisor, The Savoy Hotel
FAIRMONT —London
- £40,956 a year
- Full-time
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
13d
Radiology Administrator Team Leader
Nuffield Health —Brentwood
- Full-time
- Team management
- Computer skills
- Training & development
- Annual leave
- Employee discount
Admin/Stock Supervisor
Bestway Group —Croydon
- Full-time
- Customer service
- Data analysis skills
- Communication skills
- Annual leave
Quick apply
Admin Supervisor
Assisi Catholic Trust —Benfleet
- From £24,690 a year
- Full-time
- Writing skills
- Microsoft Office
- Databases
Quick apply
Front Desk Supervisor
AIRE Ancient Baths —London
- £30,000 - £32,640 a year
- 8 hour shift
- English
- Front desk
- Communication skills
- Employee discount
- Referral programme
Quick apply
Front Office Supervisor -
Lighthouse Hotel Management —Luton
- £28,593.58 a year
- Weekend availability
- English
- Hotel
- Organisational skills
- Employee discount
Quick apply
Clinical Administration Team Supervisor - GP Practice
Battersea Fields Practice —London
- £15.48 an hour
- Full-time
- GP surgery experience
- Administrative experience
- Team management
- Annual leave
- Employee discount
Quick apply
Front Office Supervisor
Unbound Great Scotland Yard London —London
- £28,119 a year
- Full-time
- Hotel
- Supervising experience
- Team management
- Employee assistance programme
- Employee discount
Admin Team Leader
Shaftesbury —Bromley
- £28,128 a year
- Part-time
- Experience working with individuals with disabilities
- Computer skills
- Communication skills
6d
Night Front Office Supervisor
Hyatt Place London City East —London
- Weekend availability
- Hotel
- Team management
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
6d
Night Front Office Supervisor
Hyatt Place London Heathrow Airport —London
- £29,915 a year
- Weekend availability
- Hotel
- Organisational skills
- Front desk
- Employee assistance programme
- Employee discount
13d
Night Front Office Supervisor
Radisson Red London Twickenham —Twickenham
- Full-time
- Bar
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Receptionist Supervisor
My Vet Hillingdon —London
- From £12.71 an hour
- Monday to Friday
- Supervising experience
- Team management
- Human resources
- Employee discount
Quick apply
7d
Urology Rota Coordinator / Team Leader
London North West University Healthcare NHS Trust —London
- £36,943 - £44,900 a year
- Full-time
- Administrative experience
- Team management
- Travel
Quick apply
12h

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Administration Team Leader

University College London Hospitals NHS Foundation Trust -
London

Apply Now

Job details

Full-time
£38,488 - £46,852 a year
1 day ago

Qualifications

Staff recruitment procedures (Human resources)
Operations management
Patient appointment coordination
Candidate screening
Internal department liaison
Research
Complaint handling
Patient service
Performance management
Onboarding coordination
Continuous improvement
Continuous improvement cycles oversight
Team management
Staff training
Data entry
Recruiting
Interviewing
Training & development
Patient record updating
Leadership
Delegation
Team management in senior healthcare role
Time management
Rota coordination

Full job description

Team Leader – Stroke & Rehab
Band 5
Permanent
Full time – 37.5 hours per week
University College London Hospital (UCH) – Queen Square

Job Overview

Applications are invited for this post within the Stroke & Rehab Team.

This is an exciting opportunity to join one of the largest and most successful Foundation Trusts in the UK, with an international reputation and a tradition of innovation. An exciting opportunity has arisen for a proactive, dynamic individual to join our Stroke & Rehab team at the National Hospital for Neurology and Neurosurgery, Queen Square division. We are seeking an enthusiastic and bright individual who enjoys patient contact and working in a busy, friendly, multi-disciplinary team environment to support us in the delivery of our high-quality services.

The post would involve managing a group of administrative coordinators and providing support to the overall smooth running of day-to-day inpatient and outpatient stroke services. This is a fast-paced role with scope to develop your leadership and time management skills as well as lead on improvement projects, specialist clinics and research projects within the service.

In this role, you will provide leadership and management to a team of Administrative Coordinators, overseeing performance, task delegation, staffing, and recruitment. You will ensure effective communication within the department and with patients, addressing inquiries and complaints professionally. Operationally, you’ll maintain efficient processes, manage clinic preparations, and handle cancellations.

You’ll support systems like SSNAP, UKROC, BadgerNet and Redcap ensuring accurate data entry and adherence to policies. Additionally, you will drive service development by identifying trends, addressing issues, and participating in improvement initiatives.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
National Hospital for Neurology and Neurosurgery
Royal National ENT and Eastman Dental Hospitals
University College Hospital Grafton Way Building
Royal London Hospital for Integrated Medicine
University College Hospital Macmillan Cancer Centre
The Hospital for Tropical Diseases
University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

People Management

Provide daily leadership and management to a team of Administrative Coordinators, addressing informal disciplinary matters, managing performance, and overseeing sickness management.
Assign tasks within the team, considering departmental priorities, and delegate responsibilities appropriately.
Ensure the department is adequately staffed through effective rota management and strategic leave planning.
Conduct annual appraisals, support staff development, and facilitate work-based training for team members.
Lead the induction and continuous development of administrative staff, identifying and addressing training needs.
Play a key role in the recruitment and selection process, including shortlisting, assessments, and interviews.
Foster effective communication within the team by sharing information regularly and providing ongoing feedback.
Welcome and integrate new team members, ensuring they are equipped with the necessary tools and training.
Provide cross-coverage for other administrative roles within the stroke services as required.

Communication and Patient Liaison

Ensure clear, effective, and appropriate communication within the department, particularly with the multi-disciplinary team.
Ensure patients and visitors are treated with kindness, respect, and dignity at all times.
Promptly address patient and visitor inquiries, using expertise and judgment to resolve more complex issues.
Handle patient complaints professionally and courteously, ensuring they are resolved quickly and effectively.

Operational Management

Maintain and enhance operational processes to ensure the efficient functioning of stroke services.
Ensure that clinic rooms are fully prepared and available, with all necessary documentation and IT systems in place.
Manage same-day clinic cancellations and rebook patients promptly to avoid breaches of regulatory targets.
Attend MDT meetings or clinic pre-meetings to proactively identify and assist with administrative tasks.
Oversee the accuracy and availability of clinic documentation and supplies.
Proactively address capacity challenges and efficiently resolve complex operational queries.
Access and Systems Management
Support the team in effectively using relevant systems, including SSNAP, ensuring accurate entry of patient information.
Ensure adherence to the Trust’s Elective Access Policy and RTT (Referral to Treatment) targets, while also complying with SSNAP data requirements and deadlines.
Ensure all patients are reconciled at the end of the clinic, including proactively gathering outcomes from clinicians and updating SSNAP records as needed.
Resolve booking issues promptly and ensure satisfactory resolutions for patients, including addressing any issues related to SSNAP data submissions.

Service Development and Improvement

Identify trends and take appropriate action to address emerging issues.
Gather and present data on service performance, identifying areas of underperformance and suggesting improvement strategies.
Actively participate in service improvement initiatives, keeping the clinical and management teams informed of progress.

Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.

UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working .

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Apply Now

Refine Your Search

administrative supervisor jobs in highams park, gtl

Administration Team Leader

Front Office Supervisor

Front Desk Supervisor, The Savoy Hotel

Radiology Administrator Team Leader

Admin/Stock Supervisor

Admin Supervisor

Front Desk Supervisor

Front Office Supervisor -

Clinical Administration Team Supervisor - GP Practice

Front Office Supervisor

Admin Team Leader

Night Front Office Supervisor

Night Front Office Supervisor

Night Front Office Supervisor

Receptionist Supervisor

Urology Rota Coordinator / Team Leader

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