Market leader Work, Jobs in Highbury, Gtl (with Salaries)

Customer Service Consultant
HSBC Global Services Limited —London
- From £28,800 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
12d
Area Sales Manager UK & Ireland
MUTE. —London
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Sales
- English
- Business development
Quick apply
6d
Retail Supervisor
Nisbets —London
- £32,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Customer service
- Annual leave
- Employee discount
Events Administrator - Six Months Fixed Term Contract
Vision RT Ltd. —North London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Bachelor's degree
Quick apply
Part Time Premises Assistant
Equans —Islington
- £16,432 a year
- Part-time
- Computer literacy
- Annual leave
- Employee assistance programme
Sales Intern
CHX Asset Management —London
- £100 - £1,000 a week
- Full-time
- Hybrid work
- Microsoft Word
- English
- Microsoft Office
- Flexitime
- Work from home
Quick apply
Collection/Delivery Driver
Nella Cutlery Services —Camden Town
- From £42,900 a year
- Full-time
- Customer service
- Driving
- In-person
- Store discount
- Employee assistance programme
Quick apply
9d
Market Leader – Critical Facilities
Gensler —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Profit sharing
12d
Community Manager
BTCC - UK —London
- From £36,000 a year
- Full-time
- English
- Microsoft Office
- Business development
- Annual leave
- Referral programme
Quick apply
12d
Waking Night Support Worker - Male
CareTech Group —North London
- £13.03 an hour
- Weekend availability
- Cooking
- No experience needed
- IT
- Employee assistance programme
- Referral programme
12d
Deputy Account Director
Chartwells —London
- £70,000 a year
- Hospitality
- Project management
- Continuous improvement
- Employee discount
People Operations Generalist
Splendid Hospitality Group —Watford
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Hospitality
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
Team Lead - US Operations
Lendable —London
- Full-time
- Hybrid work
- Heavy lifting
- Analysis skills
- Supervising experience
- Work from home
- Referral programme
Customer Service Representative - Packaging
ProAmpac Grimsby —London
- £32,000 - £34,000 a year
- Hybrid work
- CRM software
- Customer service
- Organisational skills
Quick apply
Guest Manager
QVC —West London
- Full-time
- Hybrid work
- Team management
- Leadership
- Annual leave
- Employee assistance programme
VP of Partnerships
Legends Global (Europe) —London
- Mentoring
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Chief Operating Officer (COO): Scaling #1 UK Short-Let Management Franchise
Pass the Keys —London
- £120,000 - £140,000 a year
- Full-time
- Hospitality
- Bachelor's degree
- Leadership
Quick apply
11d
Executive Assistant, Investment Banking
Nomura —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Head of Customer Experience
Galeta —London
- £60,000 - £70,000 a year
- Full-time
- CRM software
- Hospitality
- Management
- Employee discount
Quick apply
10d
Lead, Sourcing & Supplier Relations
McKesson —London
- Microsoft Excel
- Master's degree
- Project management

I want to receive the latest job alerts for market leader in highbury, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Service Consultant

HSBC Global Services Limited -
London

Apply Now

Job details

Full-time
From £28,800 a year
12 days ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Communication skills

Full job description

What you'll do

As a Customer Service Consultant, you’ll provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they wish to bank with us. Our Customer Service Consultants actively raise fraud awareness protecting our customers and will identify and support those who are in potentially vulnerable situations or have more complex needs ensuring financial inclusion for all.

We’re looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful but is not essential. What we’re really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers – everything else we can teach you!

At HSBC we’re passionate about coaching and developing our people, you’ll have access to our learning platform and the opportunity to develop yourself and your career further.

Within this role you’ll:

Play a pivotal role within our Branch Customer Service Team by being the first point of contact for our customers, take ownership of their individual needs and deliver an exceptional customer experience
Play an integral part in customer education around HSBC digital services and fraud awareness
Identify customers who are in vulnerable situations and determine the best way we can support them
Help our customers with more complex banking needs to ensure they feel supported in their choices

What do I need to be successful?

Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers
The ability to take ownership of customer enquiries through to resolution, you’ll pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly and efficient service
Be resilient to a continuous changing environment

When & where you'll work

This is a full-time role that requires you to work 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday). Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application. There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.

Your Training

You’ll receive full training in-branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Consultant training course is 9 days in total split over 3 weeks. As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.

What You’ll Get!

We offer an attractive starting salary of £28,800 based on 35 hours per week, plus an annual discretionary performance bonus.

You’ll also receive:

Over six weeks’ holiday. This includes bank and public holidays with the option to buy more
Perks at Work Benefit where you will be able to access to 30,000+ national and local employee discounts
A market-leading employer pension contribution
BUPA Healthcare
Life Assurance, equivalent to four times your annual salary
Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more
Sharesave schemes – a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please contact the Recruiter.

Apply Now

Refine Your Search

market leader jobs in highbury, gtl

Customer Service Consultant

Area Sales Manager UK & Ireland

Retail Supervisor

Events Administrator - Six Months Fixed Term Contract

Part Time Premises Assistant

Sales Intern

Collection/Delivery Driver

Market Leader – Critical Facilities

Community Manager

Waking Night Support Worker - Male

Deputy Account Director

People Operations Generalist

Team Lead - US Operations

Customer Service Representative - Packaging

Guest Manager

VP of Partnerships

Chief Operating Officer (COO): Scaling #1 UK Short-Let Management Franchise

Executive Assistant, Investment Banking

Head of Customer Experience

Lead, Sourcing & Supplier Relations

I want to receive the latest job alerts for market leader in highbury, gtl

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected