Customer success manager Work, Jobs in Highclere, Ham (with Salaries)

Senior Customer Success Manager
Rocket Software —Newbury
- Full-time
- Bachelor's degree
12d
Senior Customer Success Manager
eGain —Newbury
- Presentation skills
- AI
Customer Success Team Manager
CV Library —Fleet
- Full-time
- Hybrid work
- Microsoft Office
- Leadership
- Communication skills
Quick apply
7d
Business Development Manager (Defence)
Leidos —Ham
- £75,800 - £99,800 a year
- Full-time
- Business development
- Travel
- Mentoring
- Annual leave
- Work from home
Capture Manager
Leidos —Ham
- £75,800 - £99,800 a year
- Full-time
- Sales
- Business development
- IT
- Annual leave
- Work from home
2d
Customer Operational Delivery Manager
Once For All UK —Basingstoke
- £55,000 - £60,000 a year
- Management
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Channel Partnership Manager
Mysoft —Fleet
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Free parking
- Employee assistance programme
Quick apply
Business Development Manager (BDM) - Swindon - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Swindon
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Key Account Manager
Thatcham Research —Thatcham
- £45,000 a year
- Monday to Friday
- Hybrid work
- CRM software
- Salesforce
- Continuous improvement
- Free parking
Account Manager
Infopro Digital Services Limited —Swindon
- Full-time
- Remote
- Sales
- Computer literacy
- Administrative experience
- Employee assistance programme
- Referral programme
Quick apply
Internal Sales Executive
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
Customer Success Manager (maternity cover)
Dynamic Planner —Reading
- Hybrid work
- Analysis skills
- Project management
- Communication skills
Store Manager
Aldi —Alton
- £52,910 - £69,000 a year
- Annual leave
Account Manager
Tomorrow's Guides —Hungerford
- £25,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Negotiation
- Free parking
- Annual leave
Quick apply
12d
VodafoneThree - Bid Manager
Vodafone —Newbury
- Full-time
- Hybrid work
- Bachelor's degree
- Business
- Leadership
- Employee discount
Senior Sales Manager
Infopro Digital Services Limited —Swindon
- Full-time
- Remote
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
Privates & Strategic Business Manager
Baxter —Newbury
- Sales
- Master's degree
- Bachelor's degree
- Annual leave
12d
Store Manager, Shell Whiterose Tothill
TGS RETAIL LIMITED T/A SHELL —Newbury
- Up to £32,000 a year
- Full-time
- Bilingual
- Management
- Sales
Quick apply
Business Development Manager (BDM) - Reading - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Reading
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Customer Services Executive
Healthxchange —Reading
- Up to £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply

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Senior Customer Success Manager

Rocket Software -
Newbury

Apply Now

Job details

Full-time
12 days ago

Qualifications

Bachelor's degree
Customer support

Full job description

It's fun to work in a company where people truly BELIEVE in what they're doing!Job Description Summary:The Senior Customer Success Manager is an experienced team member within Customer Success and exhibits the core Rocket values in their everyday work. The Senior CSM will take ownership of their customer interactions and go above and beyond to ensure resolution and long-term success for their customers. The Senior CSM will foster internal cross-functional relationships in support of our customer’s needs. They will be a bridge between our customer and internal teams in order to provide transparency and continual improvement for our customers. They will be a mentor and help the team as needed with Rocket processes and general questions.Essential Duties & Responsibilities• Takes ownership of managing their book of business and customer needs• Strong understanding of Rocket’s products, customer base and processes• Work within the Gainsight platform to ensure all customer inputs are addressed• Coordinate with cross functional teams within Rocket to provide for our customer’s needs and foster positive experiences• Acts as a mentor for junior level representatives• Strong executive presence and desire to build partnerships with our customersMay recommend customer engagement business process improvementsExperience & Qualifications• 6 years of related customer support or customer engagement experience• Bachelor’s degree preferred• Have advanced knowledge of Rocket’s products and services• Experience leading initiatives with cross-functional teams (Sales, Marketing, Support)Preferred Qualifications:• Database and Analytics experience• Gainsight ExperienceInformation Security:Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.Diversity, Inclusion & Equity:At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce..Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Apply Now

Refine Your Search

customer success manager jobs in highclere, ham

Senior Customer Success Manager

Senior Customer Success Manager

Customer Success Team Manager

Business Development Manager (Defence)

Capture Manager

Customer Operational Delivery Manager

Channel Partnership Manager

Business Development Manager (BDM) - Swindon - Circa 41k Basic - 53k OTE Uncapped

Key Account Manager

Account Manager

Internal Sales Executive

Customer Success Manager (maternity cover)

Store Manager

Account Manager

VodafoneThree - Bid Manager

Senior Sales Manager

Privates & Strategic Business Manager

Store Manager, Shell Whiterose Tothill

Business Development Manager (BDM) - Reading - Circa 41k Basic - 53k OTE Uncapped

Customer Services Executive

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