Technology infrastructure administrators & architects Work, Jobs in Highclere, Ham (with Salaries)

AI Knowledge Architect
eGain —Newbury
- Computer Science
- Master's degree
- AI
4d
VodafoneThree - RAN Performance & Optimisation Manager
Vodafone —Newbury
- Full-time
- Hybrid work
- Computer networking
- Leadership
- Employee discount
1d
Platform Owner - Endpoint Platform
Thames Water Utilites —Reading
- Up to £85,000 a year
- Full-time
- IT
- Annual leave
7d
Senior HRIS Specilaist -UKG Ready
ESP Global Services Limited —Reading
- £45,000 - £55,000 a year
- Data analysis skills
- Human resources
- Organisational skills
Quick apply
13d
Wholesale Partner Solutions Architect
VodafoneThree —Newbury
- Full-time
- Hybrid work
- APIs
- IT
Quick apply
12d
VodafoneThree - Technical Design Authority
VodafoneThree —Newbury
- Full-time
- Hybrid work
- Employee discount
Quick apply
Service Architect
Leidos —Ham
- £58,400 - £74,900 a year
- Full-time
- Management
- Business development
- Presentation skills
- Annual leave
- Work from home
Head of Software & Cloud Infrastructure
Open Cosmos —Didcot
- Hybrid work
- English
- AWS
- APIs
VodafoneThree - Technical Design Authority (Packet Core Services)
VodafoneThree —Newbury
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Master's degree
- Employee discount
Quick apply
7d
Associate Sys Admin - Compute
Visa Europe Limited —Basingstoke
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13d
Senior Orchestration Engineer
Vodafone —Newbury
- Full-time
- Analysis skills
- Computer networking
- APIs
- Annual leave
Principal Senior Technical Architect - IT Platforms
QinetiQ —Farnborough
- Full-time
- Travel
- IT
- Employee discount
Manager Network Services Strategy and Architecture
VodafoneThree —Newbury
- Full-time
- Hybrid work
- Computer networking
- IT
- Communication skills
- Employee discount
Quick apply
14d
Senior Principal Engineering Lead
QinetiQ —Farnborough
- Full-time
- Engineering
- Leadership
- Employee discount
VodafoneThree - Data Architect and Interface Lead
VodafoneThree —Newbury
- Full-time
- Hybrid work
- Computer networking
- APIs
- Employee discount
Quick apply
Tech Practice Principal - Infrastructure / Security Lead
AND Digital —Reading
- Full-time
- Hybrid work
- Azure
- Team management
- Software development
Quick apply
VodafoneThree - Senior Engineer - Gateway Functions
VodafoneThree —Newbury
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Master's degree
- Employee discount
Quick apply
7d
Solution Architect
Thames Water Utilites —Reading
- Up to £90,000 a year
- Full-time
- Hybrid work
- Agile
- Communication skills
- Annual leave
IP Design Lead
NSC Global —Reading
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
23h
Solution Architect (DV Security Clearance)
CGI —Reading
- Full-time
- Computer networking
- SharePoint
Quick apply

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AI Knowledge Architect

eGain -
Newbury

Apply Now

Job details

4 days ago

Qualifications

Computer Science
MCP
Master's degree
REST
AI
Leadership
Graph databases

Full job description

Fortune 500 companies and government agencies rely on eGain’s AI knowledge solution to elevate customer experience and reduce the cost of service. Recognized as a leader by Gartner, the eGain AI Knowledge Hub orchestrates AI and human expertise to deliver trusted answers to customers, agents, and field staff.

We dream big and sweat the details. We are diverse, optimistic, and tenacious. We take pride in what we do—but we don’t take ourselves too seriously. If work is something you love, let’s talk.

The Opportunity

Knowledge management is at the center of the AI revolution. Gartner predicted that 100% of generative AI virtual assistant projects that lack integration to a modern knowledge management platform will fail to meet their customer experience and cost-reduction goals — and enterprises are waking up to that reality fast. eGain sits in a uniquely powerful position: rated the leading AI knowledge management platform and recognized as a leader by Gartner.

This role exists at the heart of that moment. As an AI Knowledge Architect, you will solve real knowledge and AI challenges for some of the largest companies in the world — designing and delivering AI knowledge solutions at scale and advising senior leaders on AI transformation. It is a hands-on, high-visibility, senior customer-facing role with broad strategic influence.

What You’ll Do

Customer Advisory & Workshops

Lead structured discovery workshops with senior customer stakeholders to build AI transformation roadmaps
Advise C-suite and senior leaders on AI strategy, helping them navigate the organizational, process, and technology dimensions of AI adoption
Translate complex AI and knowledge concepts into board-ready narratives that drive executive alignment and unlock investment

AI Solution Design & Delivery

Architect and deliver agentic AI solutions for Fortune 500 and government customers — spanning agentic orchestration, knowledge graphs, and AI readiness assessments
Design end-to-end AI solution architectures grounded in the eGain AI Knowledge Method that address real enterprise challenges at scale
Assess customer AI readiness, identify gaps, and build a clear path from current state to production-grade AI deployment

CX AI Automation with eGain Composer

Architect automation solutions that connect knowledge, AI agents, and enterprise systems into seamless end-to-end experiences using eGain Composer
Design and implement agentic integration patterns leveraging modern protocols — MCP, A2A, and REST — to enable interoperability across the enterprise AI ecosystem
Define composability standards and reusable patterns that accelerate deployment across the customer base

What You’ll Bring

Master’s degree in Computer Science, Information Science, or a related field from a top-tier university
7 to 10 years of enterprise consulting or solutions architecture experience, with a track record of delivering AI or knowledge management solutions for large organizations
Hands-on experience with agentic AI frameworks, knowledge graphs, and modern integration protocols such as MCP and A2A
Proven ability to lead knowledge workshops, build transformation roadmaps, and influence senior stakeholders without formal authority
A natural instinct to operate as an AI-native practitioner — continuously learning, experimenting, and bringing the latest AI thinking into your work

Why eGain

Market leadership in AI knowledge management — a category that Gartner predicts will make or break enterprise AI initiatives
You are joining at the most consequential moment in enterprise AI — when the foundational decisions about knowledge, agents, and automation are being made and you will be the one making them
A seat at the table — you will be advising C-suite leaders and shaping AI transformation strategies at Fortune 500 companies and government agencies
Profitable, publicly traded SaaS company (NASDAQ: EGAN) with the AI ambition of a startup and the discipline of a company that has been doing this for two decades

Our Hiring Process is “Easy with eGain”

Step 1

Written test

Aptitude section – this is a GRE style test (60 minutes or less)
Functional section – this is a take-home test

Step 2

Panel interview (online)

Next step

Email your resumé to [email protected] with the position title “AI Knowledge Architect” in the email subject.

Apply Now

Refine Your Search

technology infrastructure administrators & architects jobs in highclere, ham

AI Knowledge Architect

VodafoneThree - RAN Performance & Optimisation Manager

Platform Owner - Endpoint Platform

Senior HRIS Specilaist -UKG Ready

Wholesale Partner Solutions Architect

VodafoneThree - Technical Design Authority

Service Architect

Head of Software & Cloud Infrastructure

VodafoneThree - Technical Design Authority (Packet Core Services)

Associate Sys Admin - Compute

Senior Orchestration Engineer

Principal Senior Technical Architect - IT Platforms

Manager Network Services Strategy and Architecture

Senior Principal Engineering Lead

VodafoneThree - Data Architect and Interface Lead

Tech Practice Principal - Infrastructure / Security Lead

VodafoneThree - Senior Engineer - Gateway Functions

Solution Architect

IP Design Lead

Solution Architect (DV Security Clearance)