Cafe team leader Work, Jobs in Highgate, Gtl (with Salaries)

Coffee Shop Team Leader
Dunelm —London
- £15.86 - £16.29 an hour
- Overtime
- Customer service
- Driving
- Café
4d
Team Leader | Theatre, Bars & Cafes
Levy —London
- £32,450 a year
- Weekend availability
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Knoopologist (Team Leader)
Knoops - Clapham —London
- £13.50 an hour
- Part-time
- Leadership
- Café
- Communication skills
Quick apply
7d
Kitchen Porter / Lead
Sodexo —London
- £14.80 an hour
- Restaurant
- Restaurant experience
- Café
Quick apply
14d
Café Supervisor / Bar& Events Lead
The Chelsea Gardener —London
- £15.00 - £16.50 an hour
- Weekend availability
- Hospitality
- Bar
- Supervising experience
- Store discount
- Employee discount
Quick apply
Food & Beverage Team Leader
Nuffield Health —St Albans
- Up to £32,000 a year
- Full-time
- Café
- Communication skills
- Employee discount
- Gym membership
Team Lead
Darlish Ice Cream Notting Hill —London
- From £13.21 an hour
- Weekend availability
- Hospitality
Quick apply
Benugo - Café Team Leader - Victoria & Albert Museum
Benugo —London
- Up to £14 an hour
- Full-time
- Hospitality
- Leadership
- Café
- Employee assistance programme
- Employee discount
Quick apply
Costa - Team Leader - Costa
Compass Group —Dartford
- £14.20 an hour
- Full-time
- Café
Bar Team Leader - ABBA Voyage
Benugo —London
- £15.40 a week
- Full-time
- Bar
- Management
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Food & Beverage Team Leader
National Trust —Maidenhead
- £25,837.50 - £25,838.00 a year
- Full-time
- Café
- Free parking
- Employee assistance programme
7d
Benugo - Team Leader at Windsor Castle
Benugo —Windsor
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
8d
Lead Chef - RHS Garden Wisley
Restaurant Associates —Wisley
- Up to £40,000 a year
- Full-time
- Cooking
- Restaurant
- Free parking
- Annual leave

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Team Leader | Theatre, Bars & Cafes
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Coffee Shop Team Leader

Dunelm -
London

Apply Now

Job details

Permanent
£15.86 - £16.29 an hour
4 days ago

Qualifications

Customer service
Driving

Full job description

Overview

Pausa Coach: £15.86 rising to £16.29 per hour.

Starting salary equivalent of £16,494.40 rising to £16,941.60 per year, plus overtime.

This is a minimum 20hrs per week.

You will be the heartbeat of our Pausa coffee shop, the driving force behind our unique and joyful customer experience. You’ll take ownership of the business and set the tone, making sure every visit to our coffee shop feels like a warm welcome home. Whether it’s a regular grabbing their usual or a first-time visitor, you’ll make sure every customer leaves feeling better than when they arrived.

You’ll lead by example, inspiring a culture of genuine care, fast service and joyful interactions with every customer. You’ll empower your colleagues to take pride in every cup they craft, every smile they share, and every moment they create. You know what great looks like and work hard every day to make it happen.

This is a hands-on, high-energy role where your leadership will shape the heartbeat of Pausa. You’re passionate about people, obsessed with customer happiness, and ready to lead your team to success. You’ll keep a close eye on what customers love, what they need, and what keeps them coming back. You’ll turn feedback into action, and good days into great ones.

What you'll be doing

Be customer obsessed – consistently consider the impact of your actions on the customer experience, and strive to deliver joyful experiences in the most effective and thoughtful way

Lead by example – engage with your customers, listen to their thoughts and pick up on the little details that help make their experience even better

Consistently deliver exceptional customer service to support strong CSAT (Customer Satisfaction) scores, ensuring every customer receives a welcoming, helpful, and memorable experience.

Set the pace for a fast and friendly service that leaves customers smiling and wanting to come back again and again

Inspire your team to deliver joy through every interaction, including using their expert advice and recommending their favourite products

Handle any hiccups calmly and confidently, using the food escalation process when needed

Celebrate the wins (big and small) and create an environment where everyone feels they can be their best self – valued, supported and genuinely proud of the work they do

Check in with your team through regular wellbeing 121s, progress and career conversations and support the store succession plan

Support the Leadership Team to bring the Engagement Action Plan to life in-store

Build motivation within your team by setting daily targets and weekly product focuses to maximise sales

Have weekly catch ups with your Store Coach to talk trade, compliance, customers, rotas and the week ahead

Keep the bestsellers in stock by ordering smartly and minimising waste

Make sure merchandising and campaigns are set up right first time – and coach your teams to confidently flex displays throughout the day

Encourage ideas, improvements and fresh thinking – so Pausa continues to grow with our customers

What we'll look for in you

You are customer obsessed – you inspire your team to put customers first and lead by example in every interaction

You’ve led a team before – ideally in a fast-paced retail setting where there’s always something going on

You’ve worked with food and drink – maybe in a café, a deli, or somewhere that smells like toast in the morning

You’re happy to work weekends – we’re at our busiest when everyone else is off, so flexibility is key

You care about your team – you’re the kind of person who checks in, cheers people on, and helps everyone feel part of something good

You’re a great communicator – whether it’s chatting with customers or catching up with the Store Coach, you know how to get your point across

We’re not after a carbon copy of anyone else. We want people who bring something new to the table - different perspectives, fresh ideas, and a shared love of making our stores feel like home.

Apply Now

Refine Your Search

cafe team leader jobs in highgate, gtl

Coffee Shop Team Leader

Team Leader | Theatre, Bars & Cafes

Knoopologist (Team Leader)

Kitchen Porter / Lead

Café Supervisor / Bar& Events Lead

Food & Beverage Team Leader

Team Lead

Benugo - Café Team Leader - Victoria & Albert Museum

Costa - Team Leader - Costa

Bar Team Leader - ABBA Voyage

Food & Beverage Team Leader

Benugo - Team Leader at Windsor Castle

Lead Chef - RHS Garden Wisley

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