Service manager Work, Jobs in Hinckley (with Salaries)

SERVICE MANAGER
Research Garage Group —Hinckley
- £38,000 - £60,000 a year
- Full-time
- Management
- Customer service
- Organisational skills
- Annual leave
- Employee discount
Quick apply
7d
Assistant Operations Manager
Chevron Traffic Management —Nuneaton
- Microsoft Office
- Supervising experience
- Construction
Quick apply
Hygiene Manager
BidvestNoonan —Coventry
- £50,000 a year
- Full-time
- Bakery
Quick apply
Sortation Manager
DPD Group UK —Hinckley
- £40,876.95 a year
- Weekend availability
- Management
- Computer skills
- Communication skills
- Free parking
Quick apply
Store Manager
Aldi —Nuneaton
- £52,910 - £69,000 a year
- Management
- Time management
Health, Safety & Quality Co-ordinator
Johnsons Workwear Ltd —Hinckley
- £33,825 a year
- Full-time
- Health & wellbeing programme
Quick apply
Catering and Hospitality Manager
Nuneaton Rugby Football Club Limited —Nuneaton
- From £30,000 a year
- Part-time
- Hospitality
- Supervising experience
- Team management
- Free parking
Quick apply
2d
Bakery NPD Technologist
Guenther Bakeries —Coventry
- Up to £36,400 a year
- Full-time
- Computer literacy
- Microsoft Office
- Bakery
- Free parking
- Employee discount
Quick apply
Retail Supervisor
Cotton Traders —Atherstone
- £13.21 an hour
- Employee discount
Quick apply
Customer Care Co-ordinator
Bloor Homes —Hinckley
- Full-time
- CRM software
- Customer service
- Organisational skills
- Employee discount
2d
Service Manager
NUNEATON CAR SALES —Nuneaton
- £38,000 - £45,000 a year
- Full-time
- Customer service
- IT
- In-person
Quick apply
1d
Duty Manager
Iceland —Hinckley
- £11.60 - £12.71 an hour
- Part-time
- Retail management
- Employee discount
- Referral programme
2d
Facilities Operative
Birmingham Hippodrome —Birmingham
- £28,000 a month
- Full-time
- Maintenance
- Microsoft Office
- IT
14d
Service Coordinator
Sunfish Services Limited —Derby
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
5d
Shift Manager
The Peninsular and Oriental Steam Navigation Company —Hinckley
- Monday to Friday
- Management
- English
- Leadership
Quick apply
New Business Sales Executive
NJ Screen Prints Ltd —Hinckley
- Full-time
- Sales
- Microsoft Office
- Business development
- Free parking
- Referral programme
Quick apply
12h
Home Manager
FIND. —Leicester
- £80,000 - £90,000 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
Quick apply
General Assistant
iQ Medical Ltd —Rugby
- Up to £13.50 an hour
- Weekend availability
- Nursing home
- Sales
- Administrative experience
Quick apply
Health & Safety Manager
Diamond Project Safety Consultants —Hinckley
- £350 a day
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Quality Inspector
Caress Manufacturing Limited —Hinckley
- Full-time
- Quality control
- Organisational skills
- IT
- Sick pay
Quick apply

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SERVICE MANAGER

Research Garage Group -
Hinckley

Quick apply

Job details

Permanent | Full-time
£38,000 - £60,000 a year
7 days ago

Benefits

Company car
Annual leave
Company pension
Employee discount
Referral programme

Qualifications

Driving Licence
Management
Customer service
Upselling
Automotive service
Organisational skills
Leadership
Mechanical knowledge

Full job description

Service Manager – Research Garage Peugeot & Citroën, Hinckley

Location: Hinckley, Leicestershire (LE10 1HL)

Job Type: Permanent

Ready to Lead a High-Performing Service Team?

Research Garage Peugeot & Citroën Hinckley is looking for an experienced and motivated Service Manager to lead our busy Service department.

This is an excellent opportunity for a driven automotive professional with strong leadership, organisational and customer service skills. You will oversee the day-to-day operation of the Service department, ensuring exceptional customer satisfaction, operational efficiency and commercial success.

As part of Research Garage Group, you will be supported with ongoing training, career development and the opportunity to grow within a well-established dealer group.

What We Offer

Competitive salary package (dependent on experience) inc profit-related bonus
Company vehicle
28 days annual leave (including bank holidays)
Company pension scheme
Employee discounts on vehicles, servicing and retail purchases
Ongoing manufacturer and management training
Career development opportunities
Employee referral programme with financial rewards

Your Responsibilities

As a Service Manager, you will be responsible for delivering operational excellence, maximising profitability and maintaining the highest standards of customer service.

Your responsibilities will include:

Leading, motivating and developing the Service team, including Service Advisors, Technicians and Drivers
Managing workshop productivity, scheduling and technician utilisation
Ensuring an exceptional customer journey by handling escalated enquiries and resolving complaints professionally
Monitoring key performance indicators including labour efficiency, workshop utilisation, first-time fix rates and customer satisfaction
Working closely with the Sales and Parts departments to ensure smooth daily operations
Maintaining manufacturer standards, warranty compliance and Health & Safety requirements
Holding daily team briefings to communicate objectives and review performance
Reviewing job cards, invoices and service documentation for accuracy
Managing workshop loading and capacity to maximise efficiency
Driving Customer Satisfaction Index (CSI) performance through excellent customer care
Working with the Parts Manager to monitor stock levels and parts availability
Overseeing warranty submissions and ensuring accurate processing
Promoting service plans, extended warranties, accessories and seasonal offers
Coaching, mentoring and developing team members through regular reviews and training
Managing courtesy vehicles and customer transport arrangements
Maintaining a clean, professional and welcoming environment throughout the dealership
Liaising with manufacturer representatives and implementing new initiatives
Monitoring work-in-progress and keeping customers updated throughout the repair process
Completing daily banking and financial checks where required
Reviewing technician time records and labour allocation
Following up declined work, MOT no-shows and lapsed customers to maximise retention

About You

We are looking for someone who can lead by example and inspire their team to deliver outstanding results.

You will have:

Previous experience in a Service Manager role within the automotive industry
Strong leadership and people management skills
Excellent organisational and communication abilities
Experience monitoring KPIs and driving departmental performance
Confidence in producing reports and implementing operational improvements
A customer-focused approach with excellent problem-solving skills
The ability to adapt quickly to changing business needs
A full UK driving licence

About Research Garage Group

Research Garage Group has been delivering exceptional customer service for decades across our dealerships in Hinckley and Nuneaton.We proudly represent leading automotive brands including Peugeot, Citroën, Fiat, Alfa Romeo, Jeep, Abarth, Fiat Professional and Leapmotor, offering new and used vehicle sales, servicing, MOT testing and manufacturer-approved repairs.

Our modern showrooms and state-of-the-art workshops, combined with our commitment to customer satisfaction, have made us the first choice for motorists across the region.

Apply Today

If you are an experienced automotive Service Manager looking for your next challenge, we'd love to hear from you. Join Research Garage Group and play a key role in leading our Service operation while building a rewarding long-term career.

Pay: £38,000.00-£60,000.00 per year

Benefits:

Company car
Company pension
Employee discount
Referral programme

Work Location: In person

Quick apply

Refine Your Search

service manager jobs in hinckley

SERVICE MANAGER

Assistant Operations Manager

Hygiene Manager

Sortation Manager

Store Manager

Health, Safety & Quality Co-ordinator

Catering and Hospitality Manager

Bakery NPD Technologist

Retail Supervisor

Customer Care Co-ordinator

Service Manager

Duty Manager

Facilities Operative

Service Coordinator

Shift Manager

New Business Sales Executive

Home Manager

General Assistant

Health & Safety Manager

Quality Inspector

I want to receive the latest job alerts for service manager in hinckley

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