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Repairs Administrator – Full Time

Andertons Music Company -
Guildford

Apply Now

Job details

Full-time
11 days ago

Qualifications

Supplier ordering
Stock ordering
Administrative experience
Data entry
Organisational skills
Communication skills
Progress tracking

Full job description

Repairs Administrator – Full Time

Posted on: 14th August 2026

We are currently looking to recruit a Full-time Repairs Administrator to join our Repair Administration Team which manage our customer warranty repair and stock refurbishment requirements. You will act as the key point of contact between customers, technicians and suppliers to action warranty repairs in house with our technical team or to return units for repair with external service centres. Administrative skills are essential to keep internal records updated and relevant parties informed of the progress of repairs. Being a musician/having knowledge of a range of musical instruments would also be an advantage in this role.

Key Skills

Excellent communication and organisational skills
Strong administrative skills and the ability to multi-task
Experience of using Excel and other desktop applications
Clear and articulate telephone manner
High attention to detail and the ability to work quickly and accurately
Hands-on experience and technical knowledge of guitars, pedals and amplifiers
Some product knowledge/experience with Pro Audio, Hi-Tech or Drum equipment would be a bonus

Key Tasks

Manage and progress customer/stock repairs entered in our bespoke software
Ensure progress is logged accurately within the software and that customers are updated regularly on progress
Chase up all outstanding repairs with suppliers
Book returns with suppliers and arrange the return of repaired stock to customers/back to our off-site warehouse for restock
Generate quotes for non-warranty issues and new part orders following management approval.
Order necessary parts from manufacturers per technician’s evaluation following management approval.
Be the first contact point for all general enquiries on repair-related questions.

Extra Information

Contract Type: Full Time
Working Hours: 9am - 6pm Monday to Friday
Salary: CompetitiveYEAR
Job Location: Andertons Warehouse, Guildford Unit 7 Cobbett ParkGuildfordSurreyGU1 1RU
Closing Date: 31st August 2026

To apply for this role please email [email protected] with 'Repairs Administrator – Full Time' as the subject line. Please make sure to include your contact information, CV and cover letter in your email.

Apply Now

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parts administrators jobs in hindhead, sry

Repairs Administrator – Full Time

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