Head coach Work, Jobs in Hindley, Gtm (with Salaries)

Head of Customer Experience
Imagine That! Wigan —Wigan
- £35,000 - £40,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
2h
HR Advisor
M&A Management —Wigan Central
- £33,000 - £38,000 a year
- Full-time
- Travel
- Human resources
- In-person
- Free parking
Quick apply
4d
Duty Operations Manager
Edu-Lettings UK Ltd —Wigan
- £26,000 - £30,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
12d
Regional Optical Manager
Hakim Group —Darwen
- Full-time
- Analysis skills
People Advisor
Hakim Group —Darwen
- Full-time
- Hybrid work
Sales & Loyalty Team Leader
SimpliSafe Ltd —Manchester Central
- £40,000 - £45,000 a year
- Full-time
- Management
- Sales
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Head of Client Account Management
Let Property —Salford
- From £55,000 a year
- Full-time
- Management
- In-person
- Leadership
- Free parking
- Referral programme
Quick apply
9d
Head Football Coach (Women’s)
UCFB —Manchester
- £25 an hour
- Part-time
- University
Sports Co-ordinator
Wigan Youth Zone —Wigan
- Up to £27,000 a year
- Part-time
- Working with children
- Travel
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
5d
Early Careers and Skills Development Coach
BAE Systems —Samlesbury
- £46,702 a year
9d
Area Care Manager
Helping Hands —Manchester
- Up to £57,000 a year
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Design Coach (14 month contract)
Tom Howley —Manchester
- Up to £31,000 a year
- Temporary
- Sales
- In-person
- Communication skills
Quick apply
Implementation & Training Lead
Alfred H Knight Group —Liverpool
- Full-time
- Hybrid work
- Management
- Laboratory experience
- Computer networking
- Employee assistance programme
Quick apply
Head Coach
Everlast Gyms —Manchester
- Part-time
- Employee discount
Quick apply
1d
Head Football Coach
DIrect Development Sports Coaching —Levenshulme
- £11 - £30 an hour
- First Aid Certification
- In-person
- School
Quick apply
Rental Manager
Northgate Vehicle Hire —Rochdale
- £33,000 - £35,000 a year
- Employee discount
Quick apply
4d
Director, People Services Delivery & Transformation
Fitch Group —Manchester
- Project management
- Continuous improvement
- Human resources
Sports Coach
SportStarz Ltd —Bury
- £12.25 - £13.00 an hour
- Part-time
- First Aid Certification
- In-person
- Communication skills
Quick apply
First Team Physical Performance Coach Women
Burnley Football Club —Burnley
- Full-time
Quick apply
4d
Sales Team Manager
Corinthian Sports —Manchester
- From £35,000 a year
- Full-time
- Sales
- In-person
- Leadership
- Employee discount
- Life insurance
Quick apply
9d

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Head of Customer Experience

Imagine That! Wigan
Wigan

Quick apply

Job details

Full-time
£35,000 - £40,000 a year
2 hours ago

Qualifications

Hospitality
Management
Customer service
First Aid Certification
Continuous improvement
Leadership

Full job description

Overview
As Head of Customer Experience, you will lead the day-to-day running of the venue, ensuring exceptional standards across customer service, operations, team performance, health and safety, and commercial delivery.

You will be responsible for creating a welcoming, engaging and memorable experience for every guest whilst ensuring the attraction operates efficiently, safely and profitably.

This is a hands-on leadership role, ideal for someone who enjoys being visible on the floor, supporting teams and driving continuous improvement.

Visitor Experience

Lead and champion an outstanding visitor experience throughout the attraction.
Monitor customer feedback and implement improvements to enhance guest satisfaction.
Ensure all areas are clean, engaging, welcoming and operating to the highest standards.
Resolve customer concerns professionally and effectively.
Create a culture where exceptional customer service is at the heart of everything we do.
Oversee the daily operation of the attraction, ensuring smooth and efficient running.
Manage staffing levels and rota planning to meet business needs.
Drive operational performance and efficiency across all departments.
Ensure all opening and closing procedures are completed correctly.
Support the delivery of special events, school visits and seasonal activities.

Team Leadership

Recruit, train, develop and inspire a high-performing team.
Conduct regular one-to-ones and performance reviews.
Create a positive, energetic and supportive working environment.
Coach managers and supervisors to deliver excellent leadership throughout the venue.
Promote a culture of accountability, teamwork and continuous improvement.

Health & Safety

Ensure full compliance with all health and safety policies and procedures.
Maintain high standards of risk management and safeguarding.
Conduct regular venue inspections and audits.

About You

We're looking for an experienced operational leader who is passionate about customer experience and enjoys working in a fast-paced visitor attraction environment.

Essential

Previous experience in an Operations Manager, General Manager, Visitor Experience Manager or similar leadership role.
Strong people management and team development experience.
Excellent customer service and complaint resolution skills.
Experience managing operational performance and KPIs.
Strong organisational and problem-solving abilities.
Confident decision-maker with the ability to remain calm under pressure.
Flexibility to work weekends, bank holidays and school holidays. (Must be committed to one day at the weekend)

Desirable

Experience within visitor attractions, leisure, hospitality, family entertainment, tourism or retail.
Health & Safety qualification.
First Aid qualification.

If you're passionate about delivering exceptional guest experiences, leading successful teams and helping create magical memories for families, we'd love to hear from you.

Applications with a cover letter will be considered first

Job Type: Full-time

Pay: £35,000.00-£40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

head coach jobs in hindley, gtm

Head of Customer Experience

HR Advisor

Duty Operations Manager

Regional Optical Manager

People Advisor

Sales & Loyalty Team Leader

Head of Client Account Management

Head Football Coach (Women’s)

Sports Co-ordinator

Early Careers and Skills Development Coach

Area Care Manager

Design Coach (14 month contract)

Implementation & Training Lead

Head Coach

Head Football Coach

Rental Manager

Director, People Services Delivery & Transformation

Sports Coach

First Team Physical Performance Coach Women

Sales Team Manager

I want to receive the latest job alerts for head coach in hindley, gtm

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