Senior client services Work, Jobs in Hindley, Gtm (with Salaries)

Senior Caseworker Co-Ordinator
Active 8 Support Services —Liverpool
- £25,000 - £30,000 a year
- Temporary
- In-person
Quick apply
14d
Helpdesk Coordinator
Oltec FM —Wigan
- From £24,800 a year
- Full-time
- Customer service
- Maintenance
- Team management
Quick apply
5d
Operations Manager
Active Care Group —Wigan
- £35,000 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
PA to Head of Facilities Management
FI Facilities Management —Chorley
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
Project Co-ordinator
Procure Plus —Stretford
- £30,000 - £33,700 a year
- Overtime
- Hybrid work
- Management
- Project management
- Construction
- Free parking
- Health & wellbeing programme
Quick apply
Accounts Assistant
Bespoke Credit Hire Limited —Bolton
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
Quick apply
13d
Business Development Manager
We Have a Meeting —Manchester
- £30,000 - £60,000 a year
- Full-time
- Sales
- English
- Business development
- Annual leave
- Employee discount
Quick apply
Head of Client Account Management
Let Property —Salford
- From £55,000 a year
- Full-time
- Management
- In-person
- Leadership
- Free parking
- Referral programme
Quick apply
12d
Demolition Administration and Compliance Manager
Rhodar Industrial Services Ltd —Warrington
- Up to £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
11d
Business Development Manager
Perch Group —Manchester
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Business development
- Project management
- Health & wellbeing programme
- Sick pay
Quick apply
7d
Partnership Director
Equans —Winsford
- Up to £95,000 a year
- Full-time
- Organisational skills
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Fleet Administrator
Sureserve —Liverpool
- £27,976 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Quick apply
Quality Assurance Specialist
ELS Recruitment Ltd —Heywood
- £40,000 - £56,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Quality control
- Free parking
Quick apply
Specialist Support Analyst
Barclays —Knutsford
- Administrative experience
- Communication skills
- Banking
Account Delivery Manager - National
Procure Plus —Stretford
- From £55,000 a year
- Overtime
- Hybrid work
- Project management
- Construction
- Free parking
- Health & wellbeing programme
Quick apply
Business Development Manager – DBS & Employment Screening Services
Expert Admin Services —Blackburn
- £30,000 - £50,000 a year
- Full-time
- Sales
- Business development
- Presentation skills
- Free parking
Quick apply
13d
Team Leader - Community Advice Projects
Citizens Advice Wigan Borough —Leigh
- £26,000 - £28,500 a year
- Part-time
- Hybrid work
- Project management
- In-person
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
11d
Junior Account Manager
LOGISTIS LIMITED —Manchester
- £25,000 - £27,000 a year
- Part-time
- Sales
- Marketing
- Customer service
- Referral programme
Quick apply
Finance Director
Hawthorn One Ltd —Preston
- £90,000 - £110,000 a year
- IT
- In-person
- Free parking
Quick apply
Junior Account Manager
HALO CREATIVE MEDIA LIMITED —Preston
- £25,000 - £27,000 a year
- Full-time
- Sales
- Marketing
- Customer service
- Free parking
Quick apply
4d

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senior client services jobs near hindley, gtm

Senior Caseworker Co-Ordinator

Active 8 Support Services
Liverpool

Quick apply

Job details

Temporary | Full-time
£25,000 - £30,000 a year
14 days ago

Benefits

Casual dress
Company events

Qualifications

Driving Licence

Full job description

REQUIRED: Full UK Driving Licence

Job Description

1. Working as part of a multi-disciplinary team including health, social services to continue the development of support and advocacy for UASC (Unaccompanied Asylum Seeking Children).

2. Maintaining and developing strong links with social services case managers other support providers to establish mechanisms for consultation with individuals and groups , in order to ensure concerns are being addressed.

3. Play a part in maintaining a database of information held on UASC to ensure accurate record keeping and help us to adhere to codes and guidelines of confidentiality.

4. Maintaining the need for strict confidentiality and sensitivity in all areas of work.

5. Participating in all training as deemed relevant to the role.

6. Allocating caseloads to asylum staff to ensure all young people are supported and managing caseload numbers.

7. Ensuring compliance with Support Accommodation regulations in accordance with OFSTED requirements by following guidance and all times and directing training as needed for asylum staff.

8. Responding and dealing with all local authority enquiries by phone and email in a timely manner.

9. Responding and dealing with all lead management enquiries by phone and email in a timely manner.

10. Supervising and supporting all asylum staff in completion of their daily duties and delegating tasks out to the team.

11. Conducting both planned and spot check home visits with asylum staff to ensure safeguards and quality.

12. Recording all notes on people planner in relation to all contact with young people and other departments.

13. Carrying out managerial oversight tasks for all young people and recording these on people planner.

14. Carrying out regular 6-8 week supervisions with asylum staff and recording these on the supervision matrix and provided these to HR accordingly.

15. Keep abreast of transitional periods and advise relevant departments of the need to prepare for 18+ and 20 + year milestones.

16. Build and maintain positive, appropriate working relationships with the young people we support.

17. Identifying, sourcing and referring to health and social care providers.

18. Enabling access and referral to advice, support and counselling (where appropriate) for the victims of racial harassment and/or intimidation.

19. Identifying, sources and referral to additional training and education services .

20. Identifying financial difficulties and referral for advice and guidance

21. Identifying and referral to social and cultural support, where appropriate.

22. Accessing and referral to life skills programmes, particularly for those newly settling.

23. Provision and welfare rights information to service users ensuring they are in receipt of their entitlements acting as an advocate and assisting them in making plans and informed decisions.

24. Prepare and deliver reports as directed by the role.

25. Contribute to work related company activities & events as directed

26. To undertake such other duties as maybe required from time to time in relation to UASC.

27. Overseeing staff to ensure all people planner tasks are completed by them in a timely manner.

28. Monitoring Universal Credit account on a monthly basis and notifying Haifa and the young person’s pa of any change in circumstances / payment.

29. Dealing with all Safeguarding concerns, completing A8 safeguarding forms and signposting as needed, recording all information in paper form and once complete, uploading to safeguarding folder electronically.

30. Liaising with the accommodation team in relation to property issues as needed.

31. For those Over 18s who refuse to pay bills or universal credit housing benefit, informing the local authority, asking for notice to be served and linking with the staff to ensure the end of service provision is completed after 28 days-notice. Attend property with staff and one accommodation member after 28 days. If they refused to leave, dealing with locksmith/ police as required.

32. Case management and transitional support into independence, assisting with cases closures and ensuring clients understand their rights and responsibilities as tenants.

33. Handling office tasks, such as filing, keeping daily logs, generating reports presentations, and reordering supplies, setting up for meetings, booking appointments and preventing overlaps.

34. Using IT systems and applications to generate reports, transcribe minutes from meetings, create presentations and conduct research.

35. Legislation, e.g. subletting, benefits and welfare rights, immigration and asylum.

36. Assist with the compilation and collation of management and performance information by collating monthly, quarterly and yearly statistics in line with government and departmental guidelines in order to monitor performance. This consists of conducting regular case file audits.

37. Undertake all the duties within the framework of Equal Opportunities.

38. Cooperate in all matters relating to Health and Safety and implement all procedures for your job role and relay any risks within the working environment to management.

39. Represent Active 8 by attending relevant meetings and forums to improve networking with our valued partners and to expand our knowledge base within the housing field and find joint solutions to problems.

40. Ensure that duties are undertaken with due regard and compliance with the Data Protection GDPR.

41. Remain accountable, transparent and consistent in carrying out aspects of the job to maintain longstanding professional relationships based on trust and accountability.

42. Ensuring we meet all compliance requirements relevant to the work we do and ensuring our properties comply with all health and safety compliances requirements as required by law.

43. Endorse any changes in relevant laws, compliance requirements, policy and procedures or general information pertaining to the handbook.

44. Maintaining all administrational aspects pertaining to types of tenancy agreements we give to the young people and families we work with.

45. Maintaining all administrational aspects pertaining to utility providers to include setting up and monitoring of accounts, liaising with our colleagues in finance and keeping photographic images of meters and properties internally and externally.

46. Supporting young people to apply for universal credit including housing benefits when they become eligible. Liaise with caseworker 3 weeks prior to young person turning 18.

47. Maintaining all administrational aspects pertaining to council tax and providing proof of eligibility and exemption to ensure they are on council tax benefit for when they are moving on from Active 8/ supported accommodation.

48. Attending young people’s final LAC review before they transition to services if required.

49. Attending strategy meetings and professional meetings ensuring these are conducted in a professional manner and input is provided.

50. Providing advice to colleagues in relation to specialist knowledge around asylum and benefits and all aspects of the role.

51. Signposting asylum caseworker administrators as needed in relation to supporting their young people and completing their people planner tasks.

52. Advising and working alongside the asylum champions as needed.

53. Compelling 6-monthly reports for Ofsted.

54. Completion of regular case audits and evidencing managerial oversight.

Pay: £25,000.00-£30,000.00 per year

Benefits:

Casual dress

Work Location: In person

Quick apply

Refine Your Search

senior client services jobs in hindley, gtm

Senior Caseworker Co-Ordinator

Helpdesk Coordinator

Operations Manager

PA to Head of Facilities Management

Project Co-ordinator

Accounts Assistant

Business Development Manager

Head of Client Account Management

Demolition Administration and Compliance Manager

Business Development Manager

Partnership Director

Fleet Administrator

Quality Assurance Specialist

Specialist Support Analyst

Account Delivery Manager - National

Business Development Manager – DBS & Employment Screening Services

Team Leader - Community Advice Projects

Junior Account Manager

Finance Director

Junior Account Manager

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