At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.
Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role.
The Role: Investments Partnership Relationship Analyst
This experienced colleague-level role sits within the Relationship & Supplier Oversight Pillar and provides oversight of investment partnerships and entities to whom the platform provides services.
The role acts as the retained business owner for investment partner governance activities including contractual arrangements, fund onboarding approval, fund utilisation monitoring, AML review activities and relationship oversight across DFMs, bond providers and fund managers.
The role ensures that commercial arrangements remain appropriate, contractual commitments are fulfilled and investment propositions remain aligned to platform strategy and customer needs.
To provide independent oversight and governance of investment partner relationships, ensuring contractual arrangements, onboarding activities and ongoing fund monitoring are effectively managed within the outsourced operating model.
The role is responsible for reviewing and approving non-standard asset onboarding requests, monitoring delivery of commercial commitments made by investment partners, and challenging partners where expected activity or value is not realised.
The role provides assurance that investment partnerships are managed in accordance with platform policies, risk appetite, Consumer Duty expectations and Third-Party Risk Management requirements.
Key Work Level Accountabilities:
- Oversee contractual arrangements with investment partners, DFMs and bond providers
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Lead commercial governance of investment partner relationships
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Review and approve non-standard investment assets prior to onboarding
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Monitor delivery against onboarding commitments and expected platform flows
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Maintain effective oversight of AML and due diligence activities relating to offshore assets
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Ensure investment partner relationships support good customer outcomes and platform strategy
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Maintain audit-ready evidence of onboarding decisions, monitoring activities and relationship governance
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Provide challenge and escalation where contractual expectations or commercial assumptions are not being met
Key Responsibilities for this role:
Investment Partnership Oversight
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Act as relationship lead for DFMs, fund managers and bond providers
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Maintain regular governance and relationship reviews with investment partners
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Monitor service quality and responsiveness of investment partners
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Escalate relationship concerns and drive resolution activities
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Ensure investment partnerships remain aligned to strategic objectives
Contractual Governance
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Own oversight of contractual agreements and amendments relating to investment partnerships
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Lead review and challenge of contractual changes
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Coordinate with Legal and Procurement on contract updates
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Ensure contractual obligations, service expectations and commercial arrangements remain appropriate
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Maintain contractual inventories and governance records
Fund Onboarding Governance
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Review onboarding recommendations provided by SS&C
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Approve onboarding of non-standard assets prior to implementation
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Ensure proposed assets align with platform onboarding criteria and risk appetite
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Challenge onboarding proposals where asset suitability is unclear
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Maintain evidence of onboarding decisions and approvals
Fund Monitoring & Commercial Oversight
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Monitor funds introduced onto the platform through investment partnerships
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Track actual flows against onboarding assumptions and expected commercial benefits
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Challenge investment partners where anticipated flows do not materialise
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Conduct periodic reviews of underutilised or dormant assets
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Recommend asset offboarding where there is insufficient justification for continued platform support
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Escalate material commercial or proposition concerns
AML & Due Diligence Oversight
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Review AML and due diligence documentation relating to offshore assets and investment partners
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Ensure documentation is complete and meets internal standards
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Challenge deficiencies and coordinate remediation
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Support compliance with platform onboarding requirements and TPRM expectations
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Maintain oversight records and approval evidence
EMT & Investment Data Oversight
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Oversee receipt and review of EMT information
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Escalate data quality issues and tolerance breaches
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Support fair value assessments and associated reporting requirements
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Ensure investment partner information remains accurate and complete
Governance, MI & Escalation
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Produce relationship and commercial oversight MI
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Maintain onboarding, relationship and monitoring dashboards
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Present relationship updates to governance forums
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Track actions and remediation activities through to completion
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Escalate emerging commercial, operational or customer outcome risks
Customer, Conduct & Consumer Duty Expectations
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Ensure investment partnerships support delivery of good customer outcomes
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Consider customer value and suitability when reviewing onboarding proposals
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Escalate risks arising from poor asset performance, lack of utilisation or inadequate partner support
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Support fair value assessments through effective oversight of partner relationships and data quality
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Ensure customer impact is considered during onboarding and offboarding decisions
Evidence & Assurance Expectations
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Maintain onboarding approval records
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Maintain contractual amendment and governance logs
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Maintain fund monitoring and utilisation reviews
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Maintain AML and due diligence review evidence
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Maintain relationship governance packs and meeting records
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Maintain documented challenge and escalation outcomes
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Ensure all records are audit and regulator ready
Key Knowledge, Skills & Experience
Knowledge
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Investment platforms and investment operations
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Fund onboarding processes
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Fund manager, DFM and bond-provider operating models
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Third Party Risk Management frameworks
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Consumer Duty and customer outcome considerations
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AML and due diligence processes
Skills
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Commercial judgement
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Contract review and negotiation support
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Relationship management
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Analytical and data-driven decision making
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Strong challenge and influencing skills
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Governance and documentation discipline
Experience
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Significant experience working with investment products, fund managers, DFMs or platform propositions
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Experience managing commercial or investment partner relationships
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Experience reviewing complex onboarding proposals and investment structures
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Experience operating within a regulated financial services environment
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Comfortable engaging with senior stakeholders internally and externally
What we offer:
We’re dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, and financially plan for the future. Our UK benefits include:
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A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions).
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Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work.
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Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments.
- Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture.
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Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind.
To explore more about life at M&G and our full benefits offering, visit Life at M&G
At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds – across gender, ethnicity, age, disability, sexual orientation and more – including neurodivergent individuals, career returners and those with military service experience.
M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application.
We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at: [email protected]
