Retail customer service representative Work, Jobs in Hinton, Gls (with Salaries)

Customer Care Consultants – Christmas Temps x 10
ELEMIS —Bristol
- £13.45 an hour
- Full-time
- Hybrid work
- Computer literacy
- English
- Computer skills
- Employee discount
Quick apply
Customer Service Representative
Reconomy Connect —Bristol
- Full-time
- Microsoft Word
- Computer literacy
- In-person
- Store discount
- Employee assistance programme
10d
Customer Service Advisor - Monday to Friday
Curo —Bath
- £26,265 - £29,829 a year
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Assistant
Tenpin —Bristol
- £8.00 - £12.71 an hour
- Part-time
- Front desk
- Guest services
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Assistant
Southern Co-op —Bristol
- Employee assistance programme
- Employee discount
Retail Customer Service Assistant
BP Retail —Swindon
- Serving
- Café
- Annual leave
- Employee assistance programme
4d
Customer Service Advisor
ProCook —Haresfield
- £13.47 an hour
- Weekend availability
- Hybrid work
- Communication skills
- Free parking
- Annual leave
Quick apply
22h
M&S Customer Service Assistant
Compass Group —Bristol
- £12.75 an hour
- Full-time
- Customer service
- Cash handling
Customer Service Representative
William Hill —Bristol
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
Customer Service Representative
Jamaica Blue —Bristol
- £10.00 - £12.71 an hour
- Part-time
- Serving
- In-person
- Guest services
- Employee discount
Quick apply
11d
Customer Service Assistant
World Duty Free Group —Bristol
- Part-time
- Customer service
- Communication skills
Quick apply
Customer Care Consultant - Maternity Cover
ELEMIS —Bristol
- £28,122 a year
- Full-time
- Hybrid work
- Computer literacy
- English
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Assistant
OurCoop —Stroud
- £12.75 an hour
- Part-time
- Customer service
- Annual leave
- Employee discount
Quick apply
5d
Retail Customer Service Assistant - Temporary
BP Retail —Swindon
- Temporary
- Cleaning
- Café
4d
Retail Customer Service Assistant - Nights
BP Retail —Chippenham
- Night shift
- Serving
- Café
- Annual leave
- Employee assistance programme
21h
Customer Service Advisor
water2business —Bristol
- Weekend availability
- Communication skills
- Annual leave
- Work from home
Multi-drop Driver/Customer Service Assistant
Travis Perkins —Bristol
- Weekend availability
- Customer service
- Employee discount
End of Contract Customer Support Assistant
Ayvens —Bristol
- £27,030 a year
- Full-time
- Microsoft Word
- Communication skills
- Time management
- Free parking
- Annual leave

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Customer Care Consultants – Christmas Temps x 10

ELEMIS -
Bristol

Quick apply

Job details

Full-time | Fixed term contract
£13.45 an hour

Benefits

Employee discount
On-site parking

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
Personal upselling recommendations
Client engagement
Computer literacy
UK GDPR
English
Complaint handling
Appointment booking and call handling
Computer skills
Customer interaction
Outbound calling
Leadership
Communication skills

Full job description

Description

Love skincare? Passionate about customer happiness? Ready to spread some feel-good vibes this festive season?

Every year ELEMIS hire 10 x Seasonal Temps in our Customer Care team to help us through peak trade. We're on the hunt for friendly, positive, and confident communicators to join our buzzing Customer Care team at ELEMIS, the No.1 British skincare brand!

The role of the Customer Care Consultant is to deliver a supportive, luxury service to our customers by answering all inbound calls and queries across all channels (phone, live chat, and email).

Key activities could include making bookings, placing orders, dealing with enquiries and handling complaints. You will also be making effective product and treatment recommendations to ensure our customers have the best possible experience aligned to our brand values.

You will report to the Team Leader and be supported by a friendly team of Customer Care colleagues.

Hours: This role is a Full Time (40 hours per week) opportunity.
Days: Monday to Friday. Some additional Saturday shifts might be available if you are interested.
Times: Shift times can vary and we do have flexibility with this: some days you might work 9am - 5:30pm and other days could be 10am - 6:30pm.
Hybrid: We work with a Hybrid model, which means you will work three office days based on site in Filton, and two days working from home once you've completed your first few weeks of training and onboarding.
Location: Our office is based in Filton, Bristol. Parking available on site!
Start Date: our temps will start in two waves, the beginning of September and the beginning of October.
End Date: 31st December.
Please ensure you have no holidays booked during this peak time!

No call centre experience? No problem. If you’re proactive, a great listener, and love helping others — we want to meet you! Apply now and make this festive season one to remember with Elemis.

What Will You Do?

Customer Care:

Answer all calls, live chat and emails within the agreed timescales.
Ensure all calls, live chats, emails and bookings are made accurately.
Ensure that any orders, bookings, enquiries and complaints are turned around within 24-48 hours striving towards a first-time resolution.
Make outgoing calls when requested to customers including spa booking confirmations.
Contact courier companies with delivery queries on behalf of the customer when required processing the necessary paperwork if needed i.e Claim Forms.

Brand Ambassador:

Perform online and offline lifestyle consultations according to customer requirements.
Make effective product and treatment recommendations to encourage clients to purchase appropriate products and make appropriate bookings.
Educate oneself with updated product information, details of promotions and offers and actively participate in coaching and training sessions.
Upsell and cross sell to the advantage of the company and the client.

Organisation:

Follow our policy/procedures accurately and deal with all enquiries in a satisfactory manner and escalate where necessary.
Actively record internal notes on all systems.
Action, log and record product reactions following company procedures.
Ensure that all GDPR and Data protection is followed.

What We Are Looking For:

Fluent in English language, additional languages are a bonus.
Great communication skills - you listen deeply and are able to respond with empathy and professionalism.
Problem Solving skills - you like to investigate, think on your feet and find solutions.
Experience in a customer service or customer facing role - we are open to candidates from retail, hospitality, administration, and customer care. What matters is that you love to connect with people and offer luxury service!
Sales experience - you are able to maximise sales opportunities.
General computer literacy and knowledge of office equipment.

What We Offer You!*

Competitive hourly rate
Hybrid working after you've completed a few weeks of training
Discount on ELEMIS product - hello glowy skin!
Opportunity to gain experience working with a luxury skincare brand.
Possibility to continue employment with us if you are available and we have any vacancies (we're often able to retain some of our seasonal temps in a part time or full time capacity if we have openings available).

About ELEMIS

Our People Commitments

Justice, Equity, Diversity and Inclusion are central to our People Strategy. We are committed to building a fair, inclusive and respectful workplace where everyone feels they belong and can thrive.

We embed this commitment through inclusive hiring and progression practices, clear policies that promote equity and zero tolerance for discrimination and regular review of our people data to identify and address gaps in representation and experience. We invest in inclusive leadership, equipping our managers with the skills and accountability to foster psychologically safe, respectful and high-performing teams.

We provide channels for open dialogue, including confidential Speak Up mechanisms, to ensure concerns can be raised safely and addressed appropriately. Through ongoing learning, inclusive behaviours and shared accountability across all levels of the organisation, we empower our people to be themselves, innovate and fulfil their potential. Together, we belong.

Pay: £13.45 per hour

Quick apply

Refine Your Search

retail customer service representative jobs in hinton, gls

Customer Care Consultants – Christmas Temps x 10

Customer Service Representative

Customer Service Advisor - Monday to Friday

Customer Service Assistant

Customer Service Assistant

Retail Customer Service Assistant

Customer Service Advisor

M&S Customer Service Assistant

Customer Service Representative

Customer Service Representative

Customer Service Assistant

Customer Care Consultant - Maternity Cover

Customer Service Assistant

Retail Customer Service Assistant - Temporary

Retail Customer Service Assistant - Nights

Customer Service Advisor

Multi-drop Driver/Customer Service Assistant

End of Contract Customer Support Assistant

I want to receive the latest job alerts for retail customer service representative in hinton, gls

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