Level 1 technical helpdesk technician Work, Jobs in Histon, Eng (with Salaries)

IT Desktop Support
Axiom Technologies —Histon
- Part-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
IT Apprentice
North Hertfordshire District Council —Letchworth
- £25,033 a year
- Customer service
- IT
- Communication skills
12d

More jobs to discover

Find similar jobs that you might be interested in.

IT Apprentice
West Ham United —London
The successful candidate must demonstrate a commitment to the safety and welfare of children, young people, and adults at risk of harm across all stakeholders.
£20,000 a year
Quick apply
1d
Business IT Support Engineer Apprentice
QA Apprenticeships —Wisbech
Hold a full UK driving licence (required). Configure and set up new IT devices for customers (both remotely and on-site). Diagnose and repair IT hardware.
£19,000 - £21,000 a year

I want to receive the latest job alerts for level 1 technical helpdesk technician in histon, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

level 1 technical helpdesk technician jobs near histon, eng

It Support jobs in Worthing

Housing Support Assistant jobs in London

It jobs in Ashford

It Support jobs in Sheffield

It Support jobs in Romford

It Support jobs in Scunthorpe

It jobs in Dundee

It Apprentice jobs in Peterborough

It Apprentice jobs in Hereford

It Apprentice jobs in Nottingham

It Apprentice jobs in Brighton

It Support jobs in High Wycombe

IT Desktop Support

Axiom Technologies -
Histon

Apply Now

Job details

Part-time

Benefits

Flexible schedule

Qualifications

Jira
Desktop support
Computer Science
SCCM
Windows
Microsoft Office
Bachelor's degree
Zendesk
CompTIA Network+
Remote access software
Computer networking
Mac OS
ServiceNow
IT
Linux
Communication skills
Active Directory
CompTIA A+
Intune
Help desk
Information Technology
VPN

Full job description

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

Key Responsibilities:

Provide first- and second-level support for desktops, laptops, printers, and mobile devices.
Respond to service requests and incidents via ticketing system, phone, or in-person.
Install, upgrade, and maintain operating systems (Windows/macOS/Linux) and software applications.
Troubleshoot hardware, software, and peripheral issues (monitors, keyboards, docking stations, etc.).
Set up and configure new employee workstations, including user accounts and permissions.
Maintain asset inventory and ensure accurate documentation of IT equipment.
Assist with onboarding/offboarding of employees from a technical perspective.
Support remote users with VPN, remote desktop, and connectivity issues.
Collaborate with other IT teams on escalated issues or project-related tasks.
Follow security protocols and assist with antivirus, patching, and data protection policies.

Qualifications Required:

Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
1+ year of experience in a desktop support, helpdesk, or IT technician role.
Strong knowledge of Windows OS, Office 365, and basic networking concepts.
Familiarity with ticketing systems like ServiceNow, Zendesk, or JIRA.
Excellent communication and interpersonal skills.
Strong troubleshooting and problem-solving abilities.

Preferred:

Experience with macOS or Linux environments.
IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator.
Experience with Active Directory, Group Policy, and remote management tools (e.g., SCCM, Intune, or JAMF).

Working Conditions:

On-site support may be required.
Occasional lifting of equipment (up to 25 lbs).
Flexible schedule or after-hours support may be needed during maintenance windows or emergencies.

What next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to [email protected]

Apply Now

Refine Your Search

level 1 technical helpdesk technician jobs in histon, eng

IT Desktop Support

IT Apprentice

More jobs to discover

I want to receive the latest job alerts for level 1 technical helpdesk technician in histon, eng

Explore jobs in more locations

Key Responsibilities:

Qualifications Required:

Preferred:

Working Conditions:

Jobseeker tools

Employer Tools

Browse

Stay Connected