Contact centre agent Work, Jobs in Hitchin, Eng (with Salaries)

Contact Centre Agent
Stevenage Borough Council —Stevenage
- £26,824 - £29,540 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
6d
Call Centre Agent
Fortem Solutions Ltd —Hitchin
- Weekend availability
- Customer service
- Maintenance
- IT
Customer Service Agent
Northgate Vehicle Hire —Milton Keynes
- £28,734 a year
- Customer service
- Employee discount
Quick apply
5d
Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Excel
- Customer service
- IT
Customer Service Advisor
PayPoint —Welwyn Garden City
- £25,510 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
Contact Centre Agent
UCFS Europe Company —Biggleswade
- Customer service
- English
- Microsoft Office
Quick apply
Senior Account Manager
Eckoh —Hemel Hempstead
- From £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Work from home
Quick apply
Principal Data Engineer
Eckoh —Hemel Hempstead
- From £75,000 a year
- Full-time
- Hybrid work
- SQL
- AWS
- AI
- Free parking
- Work from home
Quick apply
10d
Team Lead-Data Engineering
Eckoh —Hemel Hempstead
- Up to £100,000 a year
- Full-time
- Hybrid work
- Management
- SQL
- AWS
- Free parking
- Work from home
Quick apply
10d
Customer Service Team Leader
Agria Pet Insurance —Aylesbury
- Full-time
- Customer service
- Leadership
- Communication skills
- Annual leave
Quick apply
Swimming Teacher
Leisure Solutions Community Trust —Milton Keynes
- £18 - £20 an hour
- Part-time
- Customer service
Operations Manager, Frasers Plus Luton, Luton, UK
CBRE —Luton
- Full-time
Lifeguard
Leisure Solutions Community Trust —Milton Keynes
- £26,509.51 a year
- Weekend availability
- Customer service
- Annual leave
- Employee discount
Incident Planner
Getronics —Milton Keynes
- Full-time
- Hybrid work
- Negotiation
- Annual leave
- Employee assistance programme
Consultant in Public Health
Enfield Council —Enfield
- £86,100 - £104,097 a year
- Full-time
- Hybrid work
- Master's degree
- In-person
- Leadership
- Annual leave
- Employee assistance programme
7d
Customer & Retail Care Technology Engineer
Allwyn UK —Watford
- Hybrid work
- AWS
- JavaScript
- Scripting
- Annual leave
- Employee assistance programme
Quick apply
Senior Planning Project Officer (Compliance and Community Engagement)
East Herts Council —Hertford
- £41,506 - £44,804 a year
- Call to connect
- PMP
- Project management
- Travel
- Free parking
- Annual leave
Senior Fire Protection Engineer
AECOM —St Albans
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Engineering

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contact centre agent jobs near hitchin, eng

Contact Centre Agent

Stevenage Borough Council -
Stevenage

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Job details

Full-time | Fixed term contract
£26,824 - £29,540 a year
6 days ago

Benefits

Cycle to work scheme
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Life insurance

Qualifications

Communication skills

Full job description

Job Reference

CSCRR

Function

Business Change & Digital

Salary

£26,824 to 29,540 pa pro rata for hours worked

Status

Full Time

Job Type

Fixed Term Contract

Hours Of Work

Contact Centre Agent

More details

JOB TITLE Contact Centre Agent
POST NUMBER CSCRR
WEEKLY WORKING HOURS 37
SALARY RANGE £26,824 to 29,540 pa pro rata for hours worked
TYPE OF CONTRACT Fixed Term – One Year
LOCATION Stevenage

We are currently recruiting a pool of candidates for anticipated intakes over the next 6-12 months.

As a Contact Centre Adviser, you’ll be the first point of contact for people of Stevenage needing help, advice and access to a wide rance of Council Services. From Housing to Council Tax queries, missed bins to emergency repairs, no two days are ever the same.

Primarily a telephony-based role, you’ll receive full training and ongoing support to help you build the skills needed to navigate complex systems, offer accurate information, and deliver excellent service, even under pressure. Some calls will be routine, others urgent or emotionally challenging. Either way, your empathy, patience and professionalism will help you resolve issues and leave our customers feeling heard, helped and respected.

We are looking for individuals who can stay calm under pressure, adapt quicky to changing demands, and remain focussed on providing excellent customer service, even during the busiest periods.

To succeed in the role, you’ll need excellent communication skills, attention to detail, and the ability to work independently and as part of a team. Previous experience in a customer-facing or call centre environment is essential, and you should be confident in using a range of systems and inputting information with accuracy and speed.

In return, we offer:

A competitive salary
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
Flexible working: available upon request, subject to operational requirements.
Part time and Job share opportunities - all our full-time vacancies are open to job share unless otherwise stated.
A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave.
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family and relationship issues
Season ticket loans and discounts for public transport
Cycle to Work scheme
Stevenage Credit Union: secure savings, free life insurance and access to cheap loans.
Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC)
Discounted Health and Fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union.

The Recruitment Process

The application process includes:

An online application - please visit Jobs website (Webrecruit)
A telephone interview
A competency-based interview
A short assessment, including a scenario based test

Additional Information:

If you have applied within the last six months you do not need to make another application.
We provide comprehensive training full-time over four weeks and you must be able to commit and complete the training within this timescale.

Interested…? To find our more, email or speak to Nicola Loughrey, Operational Manager of People and Services

Phone Number: 07852 434 570
Email: [email protected]

Closing date for receipt of applications: Sunday 28th June 2026

Telephone Interviews W/C 27th July 2026 you will be contacted 5 days before the interview with a date.

Face to Face interviews W/C 10th August2026– if successful at telephone interview you will be provided with 5 days’ notice of an interview date.

Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date

Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board

Stevenage Borough Council is committed to Equal Opportunities for All.

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contact centre agent jobs in hitchin, eng

Contact Centre Agent

Call Centre Agent

Customer Service Agent

Helpdesk Agent (Full Time Office Working inc weekends)

Customer Service Advisor

Contact Centre Agent

Senior Account Manager

Principal Data Engineer

Team Lead-Data Engineering

Customer Service Team Leader

Swimming Teacher

Operations Manager, Frasers Plus Luton, Luton, UK

Lifeguard

Incident Planner

Consultant in Public Health

Customer & Retail Care Technology Engineer

Senior Planning Project Officer (Compliance and Community Engagement)

Senior Fire Protection Engineer

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