Job centre Work, Jobs in Hitchin (with Salaries)

Customer Experience Executive
Step Change Outsourcing —Stevenage
- From £25,610.65 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Customer service
- Free parking
- Profit sharing
Quick apply
Trainee Customer Service
uRisk —Buntingford
- £24,000 a year
- Full-time
- Customer service
- No experience needed
- In-person
Quick apply
IT Executive
Step Change Outsourcing —Stevenage
- £30,000 a year
- Full-time
- SQL
- Computer networking
- In-person
- Free parking
- Referral programme
Quick apply
Telesales Executive
Step Change Outsourcing —Stevenage
- £25,610.65 - £30,000.00 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Free parking
- Employee discount
Quick apply
12d
Trainee Account Manager
uRisk —Buntingford
- £24,000 a year
- Full-time
- No experience needed
- In-person
Quick apply
Toyota Sales Executive
Steven Eagell Limited —Letchworth
- £25,000 - £55,000 a year
- Full-time
- Sales
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
11d
Team Member - Luton Airport
Pret A Manger —Luton
- £14.50 an hour
- Full-time
- Customer service
- No experience needed
- Annual leave
- Employee discount
Logistics Assistant
Cambridge Wine Merchants —Cambridge
- From £14 an hour
- Full-time
- Heavy lifting
- English
- Driving
- Employee discount
- Flexible schedule
Quick apply
6d
Female Support Worker in Stevenage
Ourway Care Ltd —Stevenage
- £17.50 - £18.50 an hour
- Full-time
- Driving
- IT
- Communication skills
- Paid training
- Annual leave
Quick apply
Customer Service/Office Administrator
Elegancy Blinds Limited —Milton Keynes
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Store discount
Quick apply
9d
Barista - Luton Airport
Pret A Manger —Luton
- £15 an hour
- Full-time
- Annual leave
- Employee discount
Support Worker
UK Addiction Treatment Centres —Luton
- £12.71 an hour
- Full-time
- Care plans
- Negotiation
- Employee discount
Quick apply
Apprentice
KwikFit —Hitchin
- £16,505.60 - £22,392.32 a year
- Full-time
- English
- Mentoring
- School
- Employee discount
5d
Field Interviewer - Stevenage
the National Centre for Social Research —Stevenage
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply
Tesco Colleague - Baldock Extra
Tesco UK —Baldock
- £13.28 - £14.55 an hour
- Part-time
- Employee discount
2d
Sampler - Part Time - Horsley Cross
Affinity Water —Stevenage
- £14,839 a year
- Part-time
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee discount
2d
Trainee Mortgage Adviser
The New Homes Group —Milton Keynes
- £25,000 - £50,000 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Referral programme
Quick apply
4d
Casual Support Worker (Day Service)
HFT —Bishop's Stortford
- £13.27 an hour
- Part-time
- Communication skills
- Employee discount
- Referral programme
Quick apply
Waiting List Officer - Surgical Admissions
East and North Hertfordshire Teaching NHS Trust —Stevenage
- £25,760 - £27,476 a year
- Part-time
- Administrative experience
- Organisational skills
- Flexible schedule
5d
Sales and Marketing Clinic Assistant
Enfield Chiropractic Clinic —London
- From £13.80 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
- Employee discount
Quick apply
4d

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Customer Experience Executive

Step Change Outsourcing -
Stevenage

Quick apply

Job details

Full-time
From £25,610.65 a year

Benefits

Free parking
Profit sharing
Annual leave
Company pension
Canteen
Company events
Employee discount
Referral programme
On-site parking

Qualifications

Microsoft Powerpoint
Sales
Customer service
Computer literacy
GCSE
Leadership
Communication skills

Full job description

The role
The Customer Experience team play a pivotal role in helping develop our Sales Agents, by providing great coaching and feedback on the quality of their sales calls.

As the Customer Experience Executive, you are responsible for listening to calls made by our Sales Team and reviewing them against both the Company and Client standards regarding the level of quality, as well as ensuring the calls are compliant. You will then be expected to complete the relevant documentation to pass back to the Team Leader for them to coach and feedback to the Sales Agents – you must therefore have competent listening skills and written communication.

The ideal candidate will be confident in providing constructive feedback regarding the quality of their calls. You will work collaboratively across other departments within the business, including the Training team, to define specific areas where groups of Sales Agents may have a development need.

To measure success, you will be required to share a weekly overview of performance regarding the Sales Agents calls you have listened to, evaluating against the quality metrics set. You will be able to track the progress made from your coaching and feedback by using our quality monitoring data management system, reviewing both overall team performance and for individual Sales Agents.

What’s in it for you?

Monthly bonus opportunity - £50 per month subject to hitting your objectives.
28 days annual leave, including bank holidays
BT & EE discount
Pension contribution
Excellent career progression giving you the chance to continually develop, learn key business and leadership skills within our organisation
Free on-site parking
On-site canteen

What we’re looking for someone who has:

Attention to detail
The ability to work in a fast-paced environment
Reliability and professionalism
Excellent communication skills, both verbal and written
Computer literacy, including PowerPoint and Excel
The ability to listen to a high volume of calls whilst maintaining focus for long periods
Patience and great people and customer service skills
A focus on outstanding quality and customer service
Must be a self-motivator and self-starter
Having call centre and/or quality measurement experience is preferable but not a necessity

This role is a full time position, 40 hours per week.
Mon-Thurs 09:00-18:15, Fri 09:00 -15:45.
This role is office based.

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Job Type: Full-time

Pay: From £25,610.65 per year

Benefits:

Company events
Employee discount
On-site parking
Profit sharing
Referral programme

Work Location: In person

Quick apply

Refine Your Search

job centre jobs in hitchin

Customer Experience Executive

Trainee Customer Service

IT Executive

Telesales Executive

Trainee Account Manager

Toyota Sales Executive

Team Member - Luton Airport

Logistics Assistant

Female Support Worker in Stevenage

Customer Service/Office Administrator

Barista - Luton Airport

Support Worker

Apprentice

Field Interviewer - Stevenage

Tesco Colleague - Baldock Extra

Sampler - Part Time - Horsley Cross

Trainee Mortgage Adviser

Casual Support Worker (Day Service)

Waiting List Officer - Surgical Admissions

Sales and Marketing Clinic Assistant

I want to receive the latest job alerts for job centre in hitchin

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