customer service representative Work, Jobs in hockley (with Salaries)

Customer Support Representative
JMC Aviation —Southend-on-Sea
- Monday to Friday
- Computer literacy
- Employee assistance programme
14d
One Stop - Customer Service Assistant
One Stop —Burnham-on-Crouch
- £11.74 an hour
- Full-time
8d
Customer Services Assistant
Chelmsford Star Co-operative Society —Cressing
- £12.75 an hour
Customer Services Advisor
Halfords —Chelmsford
- £12.15 - £14.01 an hour
- Part-time
- Sales
- Customer service
- Store discount
- Health & wellbeing programme
Customer Service Agent
Northgate Vehicle Hire —Snodland
- £30,143 a year
- Customer service
- Employee discount
Quick apply
1d
Customer Support Coordinator – Available NOW!
Energycentric —Romford
Customer Service Team Leader
Solar Tackle Limited —London
- £32,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Relocation assistance
Quick apply
Customer Services Assistant - Instore Bakery
Chelmsford Star Co-operative Society —Chelmsford
- £12.75 an hour
- Bakery
2d
Customer Support Coordinator
Energycentric —Romford
Customer Service Assistant
Admiral Slots —Gillingham
- £12.75 an hour
- Full-time
5d
Customer Care Coordinator
Sanctuary Group —Basildon
- £32,606 - £34,322 a year
- Full-time
- Customer service
- Microsoft Office
- Construction
- Annual leave
- Employee discount
Quick apply
15h
Customer Service Advisor
THE WIGGETT GROUP —Brentwood
- £26,000 - £28,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Free parking
- Annual leave
Quick apply
1d
Client Services Coordinator
M S Webb & Company Limited —Chatham
- £28,000 - £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- IT
Quick apply
Customer Care & Operations Assistant
Salvatori Logistics Ltd —Sittingbourne
- From £26,436 a year
- Full-time
- Microsoft Excel
- Customer service
- Administrative experience
- Free parking
- Referral programme
Quick apply
2h
Customer Service Representative
Trescal —Basildon
- Full-time
- Customer service
- IT
- Communication skills
Quick apply
Data Entry and Customer Service Advisor (Part Time)
Express Appliances Ltd —Colchester
- £13.26 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
Quick apply
2d
Customer Service Assistant
PEAK MARKETING LIMITED —Maidstone
- £28,620.00 - £37,775.14 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
5d
Customer Service Advisor (Part-time)
GREENACRES LIVING MEMORIAL PARKS —Epping
- From £18,960 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Store discount
Quick apply
6d
Customer Service
BBS coffee and muffins —Chelmsford
- £12.21 - £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
12d
Customer Services Coordinator
ACS Aviation Industries Ltd —Braintree
- £27,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Gym membership
Quick apply
7d

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Customer Support Representative

JMC Aviation
Southend-on-Sea

Apply Now

Job details

Permanent
14 days ago

Benefits

Employee assistance programme

Qualifications

Computer literacy

Full job description

Job Title: Customer Support Representative
Location: Southend
Employment Type: Permanent
Shifts: Monday – Friday (8am – 4:30pm)

Benefits:

Working Monday to Thursday, 07:30 – 17:00 & Friday, 07:30 – 11:30
Overtime paid at 1.5 times hourly rate
25 days holiday plus bank holidays
Nationally recognised training provided and career development opportunities
Company uniform provided and all necessary PPE
Employee assistance programme

About the Role

The focus of this role is on Customer Relationship Management (CRM) and managing Customers to ensure compliance and the business secures value for money. In order to support business continuity this role will require from time-time, cross department functionality with the Procurement Team and the incumbent will be required to step-in and support the Purchasing Teams in times of absence and or to support workload balancing.

Key Responsibilities

Collaborate with customers, suppliers, and internal departments, providing daily feedback and updates on open repairs through to order completion.
Directly liaise with customers to provide work order status, respond to general enquiries, and react to customers within targeted timeframes, ensuring customer expectations are met according to established customer service standards.
Work towards departmental sales targets alongside the Sr. Commercial Officer. Nurture new business opportunities and maximise each sales opportunity.
Build and nurture customer relationships, coordinate open orders, and maintain up-to-date order diary notes and customer status reports.
Manage potential customer complaints, report on internal quality issues, and provide feedback on any customer Non-Conformance Reports received.
Gain customer confidence and relay technical information between workshop engineers and the customer.
Evidence and report customer-induced damage, gather commercially sensitive information from customers on pricing, performance, and opportunities to improve and grow the business.
Advise and assist with contract queries, invoicing issues, and credit control.

Candidate Requirements

A high level of Customer Services experience with focus of delivering value *Supplier experience is advantageous).
Conscientious, confident and computer literate.
Well organised and articulate.
Excellent attention to detail skills.
A good working knowledge of Industry, Databases and appropriate software packages which are used across MRO.

Why Work with JMC Aviation?

At JMC Aviation, we specialise in aviation recruitment across engineering services and training to airlines, MROs and OEMs, leasing and asset management companies, and component overhaul organisations. With deep industry knowledge and a global network, we match the right talent to the right roles — contract or permanent.

Industry-leading compliance support
Fast onboarding and documentation assistance
Dedicated recruitment consultant
Placements across the globe
Extensive experience and knowledge of the aviation sector

How to Apply

Submit your up-to-date CV, along with copies of right to work documents

Compliance & Equal Opportunities

JMC Aviation is committed to equal opportunity and diversity in the workplace. All applicants will be considered based on merit, qualification, and business need, regardless of age, gender, nationality, or background. We operate in full compliance with global aviation recruitment regulations.

GDPR

In applying for the above position and sharing your personal data with JMC Aviation Limited, you acknowledge that your personal data will be processed in accordance with our Privacy Policy (found on our website).

JMC1

Apply Now

Refine Your Search

customer service representative jobs in hockley

Customer Support Representative

One Stop - Customer Service Assistant

Customer Services Assistant

Customer Services Advisor

Customer Service Agent

Customer Support Coordinator – Available NOW!

Customer Service Team Leader

Customer Services Assistant - Instore Bakery

Customer Support Coordinator

Customer Service Assistant

Customer Care Coordinator

Customer Service Advisor

Client Services Coordinator

Customer Care & Operations Assistant