performance manager Work, Jobs in hockliffe, bdf (with Salaries)

Performance Manager
Atlas Workplace Services —Milton Keynes
- Up to £45,000 a year
- Microsoft Excel
- Data analysis skills
- Maintenance
Quick apply
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- Part-time
- Microsoft Word

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Performance Manager

Atlas Workplace Services -
Milton Keynes

Quick apply

Job details

Permanent
Up to £45,000 a year

Qualifications

Microsoft Excel
Data analysis skills
Maintenance
Visio
Microsoft Office
Presentation skills
Contracts
IT
Root cause analysis
Communication skills

Full job description

About The Role

Performance Manager

Location: Remote (with national travel)
Head Office: Milton Keynes
Salary: Up to £45,000 per annum

The Role

Atlas Workplace Services are looking for an experienced Performance Manager to oversee, monitor and continuously improve contract performance for our client. This is a key cross-functional role, driving a standardised approach to performance excellence across operational and administrative teams.

Reporting into the Contract Manager, you will work closely with Account Management and Coordination functions to deliver high-quality service outcomes, support continuous improvement, and ensure contractual, financial and client expectations are consistently met.

Key Responsibilities

Produce, manage and analyse operational performance reports and dashboards across contracts and business functions.
Monitor delivery against KPIs and SLAs, providing clear insight and actionable recommendations.
Oversee PPM and PPM remedial performance reporting, ensuring statutory and non-statutory maintenance targets are met.
Oversee reactive works performance, ensuring works are managed end-to-end in line with agreed SLAs.
Identify performance trends, carry out root cause analysis and implement preventative improvement measures.
Work with operational and coordination managers where performance is below expected levels, supporting corrective action.
Support mitigation of financial risk and contribute to fiscal performance analysis and forecasting.
Ensure all PPM purchase orders are in place and aligned with contractual and planning requirements.
Create weekly internal performance reports, ensuring focus on priority risk and improvement areas.
Support monthly, quarterly and annual client reporting with robust analysis and clear narrative.
Review actions arising from client meetings, ensuring completion and follow-up.
Act as a subject matter expert for reporting and data analysis, training and supporting other team members.
Drive improvements to company processes to support evolving business needs (e.g. PTW, reporting, governance).
Carry out site visits when required to build strong client relationships and stakeholder confidence.
Act as a client point of contact for specific performance-related tasks when required.
Contribute positively to the FM team culture and comply with all Health & Safety requirements.
Undertake any other reasonable duties as directed by your line manager.

About You

Strong experience in FM contract performance, reporting or operational analysis.
Confident analysing data, identifying trends and translating insight into practical actions.
Solid understanding of PPM, reactive maintenance, KPIs and SLAs within a facilities management environment.
Comfortable working cross-functionally with operations, coordination and account teams.
Excellent communication and stakeholder management skills.
Proactive, detail-oriented and improvement focused.
Willing and able to travel nationally as required.

About You

Minimum Qualifications, Certifications and Training required

GSCE in English and Maths or Equivalent

Essential Knowledge, Skills and Experience for this role

Strong data analysis skills that can be used to drive change and improvement
Ability to present and implement effective solutions to day-to-day, short and long term challenges
Previous experience working with CAFM systems in the FM industry
Strong interpersonal skills with key stakeholders at all organisational levels in verbal & written communications
Strong IT skills in Microsoft Office, particularly Excel and Visio, with the ability to create and manipulate reports
Previous experience presenting data and reports both to internal and external stakeholders (Desirable)
Ability to work independently and proactively

About The Company

At Atlas Workplace Services, we believe great buildings start with great people. That’s why we’ve reimagined facilities management to put people first—those who work in the spaces we care for, and those who deliver our services every day.

We’re not just another FM provider — we’re a top-10 industry leader committed to doing things differently, with a personal touch, smart technology, and a passion for going the extra mile.

As part of an Employee Ownership Trust (EOT), Atlas Workplace Services is proud to be a company where our people have a meaningful stake in our success. Being part of an EOT isn’t just about sharing in the company’s performance; it’s about creating a culture of shared responsibility, collaboration, and pride in what we achieve together.

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Refine Your Search

performance manager jobs in hockliffe, bdf

Performance Manager

Store Manager

Operations Manager

Practice Manager

Continuous Improvement Manager

Country Manager - UK

Operations Director - Elderly

Area Manager

Change Manager

Estate Agent

Shift Manager

Integration Manager

Deputy Operations Manager

Transport Manager

Technical Services Manager

Head of Product

Multisite Hospitality Manager - Berkhamsted

Area Manager , FC Operations

Operations Manager , Print on Demand Operations

Sales - Sales Advisor - UK

I want to receive the latest job alerts for performance manager in hockliffe, bdf

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