Entry level technical support Work, Jobs in Hoddesdon, Hrt (with Salaries)

Entry Level Support Engineer
OSTTRA —London
- Full-time
- Hybrid work
- Google Suite
- Computer Science
- Bachelor's degree
Quick apply
IT Support Technician
Pharmaron —Hoddesdon
- Computer Science
- Software development
- In-person
Quick apply
Junior IT Support Engineer
Inizio —London
- Maintenance
- Continuous improvement
- Computer networking
8d
Junior Technical Support Engineer
Zixi —London
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Linux
Quick apply
IT Helpdesk (Entry Level)
SHINHAN BANK LONDON BRANCH —London
- Full-time
- Microsoft Excel
- Computer literacy
- English
Quick apply
SaaS Technical Support Specialist
Cyncly —London
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Analysis skills
1d
1st Line Network Technician
Exponential-e —London
- Phone etiquette
- Communication skills
- Referral programme
Quick apply
Onsite IT Support Engineer (Client Facing)
3Gi Technology Ltd —London
- £26,436.80 a year
- Full-time
- Windows
- Travel
- Computer networking
Quick apply
Support Engineer I - UK
ExtraHop —London
- £30,000 - £35,000 a year
- Hybrid work
- JavaScript
- Organisational skills
- In-person
- Annual leave
- Employee assistance programme
11d
On-Site Software Support Specialist
Brock Solutions —London
- Weekend availability
- Bilingual
- Azure
- Computer networking
- Profit sharing
- Flexible schedule
Technical Support Engineer
InPost UK —Hemel Hempstead
- Hybrid work
- Microsoft Powerpoint
- Communication skills
- Annual leave
Quick apply
Junior Systems Administrator (Neasden, NW London)
Dazzle: Commercial & Office Cleaning | London —London
- £20,000 a year
- Communication skills
- Annual leave
Quick apply
Temporary Desktop Support Technician (onsite)
Brown Brothers Harriman —London
- Full-time
- In-person
- Communication skills
IT Services Associate
Synergy Associates —London
- £25,000 - £27,000 a year
- Full-time
- Communication skills
Quick apply
Junior Technical Configuration Engineer
Zones —London
- £20,800 a year
- Weekend availability
- Hybrid work
- English
- Employee discount
Quick apply
Managed Services Technician
Exponential-e —London
- Computer literacy
- Computer networking
- Referral programme
Quick apply
6d
Junior Trade Support Engineer
Fasanara —London
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
- Employee assistance programme
- Life insurance
Quick apply
ICT Security Specialist
HDR —London
- Full-time
- Engineering
- Bachelor's degree
- Electrical Engineering

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IT Support Technician
Pharmaron —Hoddesdon
1–2 years’ experience in a Service Desk or entry‑level IT support role. Resolve Level 1 and Level 2 support incidents, escalating to specialist teams when…
Quick apply
IT Support Engineer (1st / 2nd Line)
EnviroWales Limited —Hoddesdon
Support the Microsoft Azure ecosystem, driving improvements and modernisation. IT support: 2 years (required). Experience supporting multi-site or remote users.
From £30,000 a year
Quick apply
23h

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Entry Level Support Engineer

OSTTRA -
London

Quick apply

Job details

Full-time

Qualifications

Jira
Technical troubleshooting
Desktop support
Google Suite
TCP
Computer Science
Ticket management
Bachelor's degree
Computer hardware
ServiceNow
IP networking
Communication skills
CompTIA A+
Information Technology

Full job description

Job Overview

About the Role:
The team:
We are looking for an enthusiastic, tech-savvy, and customer-oriented Graduate Trainee / Entry-Level Support Engineer to join our Global IT Support team. In this role, you will be the first point of contact for OSTTRA Group employees experiencing technical issues. You will receive hands-on training to troubleshoot modern workplace technologies, manage IT infrastructure, and deliver world-class technical support.

Responsibilities and impact:As a trainee, you will be mentored to handle the following:

Omnichannel Support: Provide initial IT support via phone, email, chat, and in-person. Learn to manage support tickets through our Self-Service Portal.
Troubleshooting: Assist in diagnosing and resolving basic technical issues related to laptops, productivity suites, and business applications.
SLA & Queue Management: Learn to prioritize tasks and resolve user queries within agreed Service Level Agreement (SLA) timeframes.
Escalation: Document issues accurately and provide smooth handovers to senior teams when advanced troubleshooting is required.
Security & Compliance: Adhere to Information Security policies to ensure data protection and secure access controls.
Knowledge Management: Contribute to the team’s technical knowledge base as you learn new internal tools.

What we’re looking for:Fundamental requirement:

Education: Bachelor’s degree in IT, Computer Science, Electronics, or a related field.
Technical Basics: Strong foundational knowledge of Windows 10/11; familiarity with Google Workspace, Microsoft 365, and basic networking (TCP/IP, DNS, DHCP).
Hardware & Mobility: Basic understanding of laptop hardware, printers, and mobile OS (iOS & Android).
Soft Skills: Excellent verbal and written communication skills with a customer-first attitude and a logical approach to problem-solving.
Agility: Ability to learn rapidly and adapt to a fast-paced global corporate environment.

Additional preferred requirements:

Prior internship experience in a technical or customer-facing role.
Familiarity with ticketing tools like Jira or ServiceNow.
Certifications such as CompTIA A+, Microsoft Fundamentals, or ITIL awareness.

The location: London, United Kingdom

Right to work requirements:
This role is limited to persons with indefinite right to work in the UK

Our Benefits: Global vision, local impact

At OSTTRA, our benefits philosophy offers a market-competitive package that reflects our position as an industry leader. We want to ensure you feel valued, secure, and empowered wherever you are in the world.
Our approach is built on three core pillars:
Global foundations: We provide a baseline of excellence across all our offices, focusing on comprehensive Health & Wellness, Financial Security, and Work-Life Balance. No matter your location, you are part of a culture that prioritizes your holistic well-being.
Locally tailored: We benchmark in each market to ensure our packages are genuinely competitive where you live and work.
Flexibility and growth: We empower you to work in a way that suits your life. This includes a hybrid working model, generous leave policies, and a commitment to your continuous professional development.

The Trust employee ownership plan

Every employee at OSTTRA is an owner, and a member of The Trust, our employee ownership programme. Our distinct culture encourages colleagues to think and act like owners and raise the bar constantly. This plan reflects our belief that when we work together to build a stronger, more valuable organisation, then all colleagues should benefit from the value we create.

About OSTTRA

We build and operate the infrastructure that the world’s post-trade financial system runs on. Launched in 2021, we have unified more than 20 years of heritage and expertise from four industry leaders into a single, integrated business.

Today,we operate a trusted network that connects thousands of market participants to streamline end-to-end workflows, from trade capture through portfolio optimisation.We translate industry change into workable process, engineering an open, intelligent ecosystem that removes friction and reduces risk for the global markets.

Our distinct ownership culture is underpinned by four behaviours: boldness, curiosity, accountability, and collaboration. In 2025 we were acquired by KKR, one of the world’s most successful private equity firms, and are on a journey of growth and impact.

Joining our team now is a unique opportunity - you will help to shape the next generation of post-trade, transform shared infrastructure into shared benefit, and accelerate your own career. Learn more atwww.osttra.com.

Equal opportunity employer statement at OSTTRA

We are committed to fostering a connected and engaged workplace where all colleagues have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasise fairness, transparency, and merit, ensuring that we attract and retain the best talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive and operate the infrastructure that the world’s post-trade financial system runs on

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Refine Your Search

entry level technical support jobs in hoddesdon, hrt

Entry Level Support Engineer

IT Support Technician

Junior IT Support Engineer

Junior Technical Support Engineer

IT Helpdesk (Entry Level)

SaaS Technical Support Specialist

1st Line Network Technician

Onsite IT Support Engineer (Client Facing)

Support Engineer I - UK

On-Site Software Support Specialist

Technical Support Engineer

Junior Systems Administrator (Neasden, NW London)

Temporary Desktop Support Technician (onsite)

IT Services Associate

Junior Technical Configuration Engineer

Managed Services Technician

Junior Trade Support Engineer

ICT Security Specialist

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