Assistant Store Manager (Nights Operations AHC) - NEW NIKE LONDON FLAGSHIP
Start Date: October 2026
Do you know what we’re missing to build the best retail team on the globe? Someone like YOU!
In NIKE Retail, our Assistant Store Managers are called Assistant Head Coaches.
We are looking for an Assistant Head Coach Nights Operations to lead the overnight operation of the London Flagship Store, ensuring the store opens every day fully reset, replenished and ready to serve our athletes, consumers and communities. Leading and inspiring a team of athletes through the night, this role brings the marketplace to life—executing effective delivery and replenishment processes with a deep understanding of stock movement and handling to keep efficiency and productivity consistently high. Command of store layout, (VM) Visual Merchandising standards and commercial priorities are the key success factors, keeping the flagship premium, consumer-obsessed and fully trade-ready the moment the doors open.
As an Assistant Head Coach Nights Operations, you will:
Team Leadership
- Set clear expectations and role-model the standards every athlete should deliver, ensuring store standards are maintained consistently at the highest level.
- Coach and manage performance against productivity, efficiency, and execution targets, holding athletes accountable to clear nightly goals.
- Build a team culture rooted in belonging, responsibility, engagement, and ownership.
- Lead effective night briefings and handovers that clarify priorities, share commercial context, recognize wins, and keep athletes motivated through the shift.
Stock Management processes
- Execute delivery, processing, and replenishment routines consistently to NIKE store standards.
- Establish clear ways of working for efficient stock movement, accurate replenishment, and strong overnight execution.
- Maintain stockroom standards, product bin compliance, and organized stock to support operational excellence.
- Monitor stock accuracy and flow overnight, resolving blockers to protect availability and size integrity before opening.
Cross Functional Partnerships
- Act as a strong connector across store teams aligning needs and ways of working to deliver the right store look and standards for consumers.
- Define clear roles and responsibilities across athletes and store coaches to support efficient overnight execution.
- Provide the structure and support athletes need to plan effectively and execute peak overnight activation moments
- Serve as the key link between night operations and day teams, ensuring a seamless handover so the store opens fully reset and trade ready.
Exceptional Communicator
- Translate commercial priorities and store standards into clear, actionable direction for athletes.
- Adapt communication style to engage athletes, store coaches, and overnight agency partners effectively.
- Provide timely, constructive feedback while creating an open environment where athletes feel heard and empowered to share issues and ideas.
- Deliver concise handovers and updates that keep day and night teams aligned on priorities, risks, and outcomes.
What you get:
- Attractive salary that evolves with the market and experience.
- Opportunity of receiving monthly bonus payments.
- Attractive online and in-store employee discounts.
- Attractive Benefits Package, Pension & Share scheme.
- Exciting development and career opportunities.
- Regular training on leadership, sales and products.
- A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I).
- Staff dress to represent NIKE and foster our team spirit.
- Access to sports activities.
- Opportunities to participate in unique NIKE moments.
What you bring:
- Passion for NIKE and/or love of sport
- Proven retail leadership experience, with the ability to manage complex, large-scale store environments and operations.
- Very good command of English language (written and spoken).
- Strong retail business acumen, with experience in athlete and team management, product processing, stock handling, and operational excellence.
- Developed ability to lead and inspire teams of athletes, fostering a collaborative and motivating work environment. This includes skills in team building, conflict resolution, and employee development, ensuring high levels of engagement and performance.
- Ability to align store priorities with consumer needs and preferences, using strong influencing skills to drive the right outcomes.
- Ability to collaborate across teams, connect day and night operations, and build trusted relationships with cross-functional partners and third-party agencies.
- Flexibility to work in shifts and on weekends.
Watch this video to find out about the atmosphere in our stores and learn more about our store traditions.
Ready to support our mission “To bring inspiration and innovation to every athlete in the world”? Apply online now — we’re waiting for you!
