Location: Glenholme Senior Living – Halmer Court, Spalding, PE11 2EL
Salary: £13.00 per hour*
Contract Type: Bank shifts available
Glenholme Senior Living is looking for an Admin Assistant - Bank to join our team at Halmer Court in Spalding.
Halmer Court is a 61-bedroom care home providing high-quality support and care for older people, including those living with dementia.
Are you looking for an opportunity to begin your career in a friendly environment within a company that values its employees? Are you looking to work for an organisation that offers competitive pay and a range of benefits? Do you enjoy variety in your daily tasks?
Glenholme is a fast-growing company, so if you join us, there will never be a dull day.
We are seeking a warm, organised, and detail-oriented individual to support the administrative functions of the home. As an Admin Assistant - Bank, you will play an important role in ensuring the smooth day-to-day operation of the service while providing a welcoming experience for residents, families, visitors, and colleagues.
- Provide a professional, pleasant, and polite impression of the home as the first point of contact for telephone calls and visitors
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Undertake general office duties, including typing, filing, and photocopying
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Support the Home Administrator in providing comprehensive administrative support to the business
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Build and maintain positive relationships with residents and their families
- Be proactive in delivering a positive company image and helping to protect company assets
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Build and maintain good relationships with residents and their families
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Maintain positive working relationships with colleagues and work constructively within the team
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Greet and escort prospective residents and their families around the home and complete all required documentation
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Adhere to the company dress code and maintain a high standard of professionalism
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Promote the company and care home positively at all times
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Support effective communication and ensure accurate records are maintained in line with CQC and company regulations
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Ensure computer monitors are protected from visitors' view and keep workstations clean and tidy
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Ensure messages are relayed accurately and promptly to the appropriate person
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Maintain confidentiality relating to the company and residents at all times
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Assist in managing residents' personal monies, ensuring all transactions are accurately documented and balanced
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Contribute to safeguarding by understanding and adhering to the company's Safeguarding Adults Policy and whistleblowing procedures
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Assist with resident contracts and admission paperwork
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Attend mandatory training as required
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Assist with lateral flow testing and the recording of results for staff, residents, and visitors
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Report any issues affecting the quality, efficiency, or operation of the service directly to the Home Manager
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Provide administrative support in the preparation and distribution of memos, forms, and reports
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Provide administrative cover during the absence of the Home Administrator, including support with weekly reporting, payroll, policy updates, training records, and onboarding new starters. Full training will be provided.
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Carry out any other reasonable duties requested by the Home Manager or Home Administrator
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Respond positively to changes within the service and remain flexible to the changing needs of the home
- Proficient in Microsoft Office 365, including Outlook and Excel
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Warm and friendly disposition
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Previous administrative or reception experience is desirable
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Ability to quickly learn and adapt to new systems
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Confident communicator with excellent interpersonal skills
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Strong organisational skills and attention to detail
Situated in the charming market town of Spalding, Halmer Court has been thoughtfully designed to meet the needs of older people seeking a comfortable and supportive environment.
The home offers 61 spacious single bedrooms, each with en-suite facilities. A number of rooms also benefit from private balconies, enabling residents to enjoy their own personal outdoor space.
At Glenholme Senior Living, our values of respect, dignity, equality, equity, and diversity underpin everything we do. Join us and become part of a team where your contribution is valued and where you can make a genuine difference every day.
To find out more about becoming our new Admin Assistant - Bank at Halmer Court, apply today.
- Holiday pay is paid separately and will be itemised on your payslip.
This position is subject to an Enhanced DBS check.
Job Code: GHHAL2
