Application support analyst Work, Jobs in Holbury, Ham (with Salaries)

ICT Support Analyst HIWFRS624489
Hampshire & Isle of Wight Fire and Rescue Authority —Eastleigh
- Temporary
- Hybrid work
- Communication skills
IT Analyst Field Support Engineer
Axiom Technologies —Portsmouth
- Full-time
Senior Business Analyst
University of Portsmouth —Portsmouth
- £46,049 - £56,535 a year
- Full-time
- Hybrid work
- University
- Quality control
- Work from home
- Employee discount
13d
Low-Code Analyst Developer (Microsoft Copilot Studio & AI Agents)
Portsmouth City Council —Portsmouth
- £39,151 - £42,838 a year
- Hybrid work
- Agile
- AI
- Communication skills
9d
Logistics Data Analyst
B&Q —Eastleigh
- Up to £50,000 a year
- Part-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
3rd Line ServiceDesk Analyst
Vissensa Limited —Lyndhurst
- £38,000 - £45,000 a year
- Full-time
- Analysis skills
- Travel
- Mentoring
- Free parking
- Work from home
Quick apply
9d
Data Reporting Analyst
Portsmouth Water —Havant
- £36,223 - £40,120 a year
- Annual leave
- Employee assistance programme
Quick apply
HR Data Analyst
Lane Clark & Peacock —Winchester
- Data analysis skills
- Analysis skills
- No degree
- Annual leave
- Employee discount
Service Delivery Analyst (Cloud Security)
SSE —Portsmouth
- £50,964 - £60,899 a year
- Communication skills
- Employee discount
- Gym membership
9d
IT Applications Support Analyst
Blake Morgan —Southampton
Project Delivery Manager
Fexco Property Services —Salisbury
- Full-time
- Hybrid work
- Travel
- Agile
- Communication skills
Quick apply
Data Governance Analyst
Vitality —Bournemouth
- Data analysis skills
Low-Code Analyst Developer (Microsoft Power Platform)
Portsmouth City Council —Portsmouth
- £39,151 - £42,838 a year
- Hybrid work
- Analysis skills
- Mentoring
- SharePoint
9d
IAM Analyst
Starling —Southampton
- Full-time
- Hybrid work
- Bachelor's degree
- Mentoring
- Scripting
- Annual leave
- Employee discount
Quick apply
Information Security Analyst - Vulnerability Management
Starling —Southampton
- Full-time
- Hybrid work
- Scripting
- APIs
- Communication skills
- Annual leave
- Employee discount
Quick apply
Information Security Analyst - SecOps Response
Starling —Southampton
- Full-time
- Hybrid work
- Mentoring
- Communication skills
- Time management
- Annual leave
- Employee discount
Quick apply
3d
Product Owner (MotorTech AI - A Keyloop Company)
Keyloop —Petersfield
- CRM software
- AI
- Communication skills
3d
Information Security Analyst - SecOps Detection
Starling —Southampton
- Full-time
- Hybrid work
- Scripting
- Communication skills
- Analytics
- Annual leave
- Employee discount
Quick apply
3d
Automation Senior Developer
IWT PHU Single Corporate Service —Portsmouth
- £49,387 - £56,515 a year
- Full-time
- Hybrid work
- Hospital
- Continuous improvement
- Travel
Quick apply
Senior Data Analytics Engineer
SW Group —Southampton
- Full-time
- Hybrid work
- Analytics
Quick apply

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ICT Support Analyst HIWFRS624489

Hampshire & Isle of Wight Fire and Rescue Authority
Eastleigh

Apply Now

Job details

Temporary | Permanent

Benefits

Company pension

Qualifications

Technical troubleshooting
Incident queue management
User account management
Technical support incident logging
Customer support
IT incident logging
Incident log maintenance
Communication skills
Help desk

Full job description

Job Details:
Salary Range: £32,061 - £33,699 per annum

Work Location: Hampshire and Isle of Wight Fire and Rescue Service HQ, Eastleigh (Hybrid Working)

Hours per week: 37 (Shift based rota covering the hours between 08:00-20:30)

Contract Type: Permanent & Temporary (12 months)

Closing Date: 28 August 2026 The Role:
Hampshire and Isle of Wight Fire and Rescue Service is looking for an enthusiastic ICT Support Analyst to join our busy and supportive ICT Service Desk team. This is an exciting opportunity to play a key role in delivering fast, friendly and effective support to users across the organisation, helping to resolve issues quickly and keep our critical systems running smoothly.

We’re looking for someone with strong communication and customer service skills, excellent attention to detail, and a proactive approach to keeping records and systems accurate and up to date.

You’ll be a positive and willing team player who enjoys contributing to shared goals across the team, department and wider service. You’ll also be confident working on your own initiative, triaging issues effectively, solving problems, delivering excellent customer service and prioritising incidents and requests in a busy service desk environment.

In this varied and rewarding role, you'll:
Provide responsive support for ICT hardware, software and systems, using first-line fixes to resolve issues quickly and escalating where needed

Log, update and actively monitor incidents and requests, keeping progress visible and helping ensure service levels are met

Keep digital records accurate and reliable, including asset management data, user accounts, permissions and access rights

Carry out routine checks on software, systems, applications and equipment, using structured testing and triage to diagnose issues and suggest improvements

Support the security and integrity of ICT systems by applying good practice, maintaining confidentiality and helping the organisation meet data protection requirements

Build and maintain knowledge of corporate and bespoke systems, taking ownership of your learning and identifying opportunities to develop your skills

HIWFRS Benefits Include:
Work within a friendly & supportive team

Training and development opportunities available

Access to internal network groups

Company Pension

On-site gym available

Emergency Services retail and leisure discounts

Please note we have two positions available, permanent and temporary (12 months), please select your preference on your application. Additional Information:
ICT Support Analyst Job Description and Person Specification HIWFRS Values:

Reaching Further - Inspiring and challenging ourselves and others.

Showing Respect - Fairness, honesty and integrity in everything we say and do.

Supporting Others - Listening and acting with compassion and empathy.

Everyone Playing Their Part - Recognising the contribution we all make.

Vetting Requirements:
This post is subject to a Standard DBS Check. Contact Details for an Informal Discussion:
Abbi Pearce, T1 Support Manager on [email protected]

Hampshire and Isle of Wight Fire and Rescue Service is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

Corporate Equalities Employment Policy: In order to combat indirect discrimination, no unnecessary conditions or requirements will be applied to any posts which may unintentionally exclude certain groups of potential applicants from applying or have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of their gender, disability, age, ethnic or national origin, marital status, creed, sexuality, trade union activity or responsibility for dependants unless a Genuine Occupational Qualification (GOQ) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.

Apply Now

Refine Your Search

application support analyst jobs in holbury, ham

ICT Support Analyst HIWFRS624489

IT Analyst Field Support Engineer

Senior Business Analyst

Low-Code Analyst Developer (Microsoft Copilot Studio & AI Agents)

Logistics Data Analyst

3rd Line ServiceDesk Analyst

Data Reporting Analyst

HR Data Analyst

Service Delivery Analyst (Cloud Security)

IT Applications Support Analyst

Project Delivery Manager

Data Governance Analyst

Low-Code Analyst Developer (Microsoft Power Platform)

IAM Analyst

Information Security Analyst - Vulnerability Management

Information Security Analyst - SecOps Response

Product Owner (MotorTech AI - A Keyloop Company)

Information Security Analyst - SecOps Detection

Automation Senior Developer

Senior Data Analytics Engineer

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