Head of operations Work, Jobs in Holmfield, Wyk (with Salaries)

Head of Corporate Operations
Focus Group —Manchester
- Up to £80,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Travel
Quick apply
Assistant to the Head of Group Operations
Jetchem Systems Limited —Ramsbottom
- Full-time
- Microsoft Office
- Administrative experience
- Continuous improvement
- Sick pay
Quick apply
10d
Head of Operations
SHINE: Support and Help IN Education —Leeds
- £55,000 a year
- Part-time
- Hybrid work
- Team management
- Travel
- Contracts
Quick apply
3d
Head of Manufacturing
Card Factory —Shipley
- £95,000 a year
- Continuous improvement
- Training & development
- Manufacturing
14d
Head of QARA
Winncare —Bradford
- £55,000 - £60,000 a year
- Full-time
- Management
- Project management
- Bachelor's degree
Quick apply
Head of Operations
Ardent Support —Manchester
- Full-time
- Business development
- Continuous improvement
- Team management
Quick apply
2d
Product Manager
Drive DeVilbiss Healthcare —Halifax
- Full-time
- Product management
- Leadership
- Free parking
- Annual leave
Quick apply
Head of Executive Office
StepChange —Leeds
- £60,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Financial services
- Leadership
Quick apply
14d
Head of Procurement and Fleet
SBFM —Leeds
- £55,000 a year
- Monday to Friday
- Leadership
- Free parking
Resident Manager
The Devonshire Group —Skipton
- Up to £49,000 a year
- Full-time
- Hotel
- In-person
- Communication skills
Quick apply
Area Care Manager
Helping Hands —Leeds
- £55,000 - £80,500 a year
- Team management
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Responsive Repairs and Voids Senior Service Manager
Leeds City Council —Leeds
- £51,356 - £54,495 a year
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
- Annual leave
Head of Compliance
MCR Property Group Ltd —Manchester
- £70,000 - £80,000 a year
- Travel
Quick apply
Regional Head of Business
Command —Morley
- £65,000 - £70,000 a year
- Weekend availability
- Sales
- Computer literacy
- Organisational skills
Quick apply
Head of Executive Office
StepChange Debt Charity —Leeds
- £60,000 a year
- Organisational skills
- Financial services
- Leadership
1d
Maintenance Supervisor
Overgate Hospice —Elland
- £31,500 a year
- Full-time
- Continuous improvement
- Organisational skills
- Hospice
- Free parking
- Life insurance
Quick apply
7d
Head of People
MCR Property Group Ltd —Manchester
- £70,000 - £80,000 a year
- Mentoring
- Recruiting
- Business
Quick apply
Customer Relationship Manager
JLA —Sowerby Bridge
- £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Organisational skills
- Leadership
- Free parking
- Annual leave
Quick apply
21h
Head of Transport
William Jackson Food Group —Nelson
- Full-time
- Customer service
- Bakery
- Continuous improvement
- Employee discount
Quick apply
7d
Senior Project Manager
BAM UK & Ireland —Leeds
- Monday to Friday
- Engineering
- Continuous improvement
- Team management

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Head of Corporate Operations

Focus Group -
Manchester

Quick apply

Job details

Full-time
Up to £80,000 a year

Qualifications

Technical project or programme management experience
Customer relationship building
Client onboarding
Management
Operations management
Stakeholder collaboration
Client engagement
Customer service
Stakeholder liaison
Stakeholder coordination
Client services
Customer relationship management
Risk management
Operational strategy development
Contracts
Leadership
Communication skills
Pre-sales
Operations leadership experience
Stakeholder management

Full job description

Head of Corporate Operations

Location: Hybrid – regular travel to Focus Group offices and customer sites as required
Department: Operations
Reporting to: Technical Director

UK • Remote - Up to £80k (Dependent on experience) + benefits

(Internal job level: Senior Manager / Head Of)

About Focus Group

Focus Group is one of the UK's leading providers of IT, Telecoms, Connectivity, Cyber Security and Cloud solutions. As we continue to grow our Corporate customer base, we're looking for an experienced leader to join our Operations function and take ownership of some of our most strategic customer relationships and complex delivery programmes.

The Role

This is a highly visible leadership role, designed to bridge the gap between operational delivery teams and Focus Group's most complex customers.

As Head of Corporate Operations, you will act as the senior accountable owner across a portfolio of high-value corporate customers and strategic programmes. You'll provide executive-level relationship management, commercial oversight, and programme governance, ensuring our customers receive an exceptional experience while enabling successful delivery across multiple operational functions.

Working closely with the Technical Director, Corporate Director, Service Operations Director and Head of Service Delivery Management, you'll be responsible for leading at the highest level—removing blockers, managing risk, resolving escalations, and providing the strategic direction needed to drive successful outcomes for both our customers and the business.

What You'll Be Doing

Acting as the executive sponsor for a portfolio of Focus Group's most complex and strategically important customers
Building and maintaining trusted relationships with senior client stakeholders, including C-suite executives
Providing leadership and oversight across large-scale customer programmes and transformation initiatives
Managing senior-level escalations, commercial challenges, and customer expectations
Working alongside Account Directors and Service Delivery Managers to drive successful customer outcomes
Representing Focus Group at executive governance meetings, steering committees and strategic reviews
Supporting programme governance through effective risk management, issue resolution and executive reporting
Driving accountability across multiple operational functions, including Professional Services, Project Management, Service Delivery and Service Desk teams
Championing a consistent and exceptional customer experience across the full customer lifecycle
Monitoring customer satisfaction, retention, commercial performance and service risks across the corporate customer segment
Supporting major customer onboarding projects, acquisitions, service launches and wider transformation initiatives
Contributing to operational strategy and business planning as a member of the Operations leadership team
Supporting pre-sales activities, customer presentations, bids and tenders, helping shape successful solutions and delivery approaches

What We're Looking For

Significant experience in a senior client-facing leadership role within an MSP, technology services provider or systems integrator
Proven success managing complex, high-value corporate customer relationships
Experience engaging and influencing C-suite and executive-level stakeholders
Strong programme leadership experience across large, multi-workstream technology projects
A track record of balancing customer outcomes, delivery commitments and commercial objectives
Strong understanding of modern networking, cloud and managed technology services
Exceptional stakeholder management, communication and relationship-building skills
Commercially astute with experience of contracts, service credits and account growth
Comfortable leading through influence within a matrix organisation
Highly organised with a structured approach to governance, risk and programme delivery
Resilient, politically astute and confident managing difficult conversations and escalations
A collaborative leadership style with the ability to unite teams around a common goal

Why Focus Group?

Opportunity to influence some of Focus Group's largest and most strategic customer relationships
Join a growing, ambitious technology business with significant investment and momentum
Work alongside a high-performing senior leadership team
Play a pivotal role in shaping operational excellence and customer success
Competitive salary, bonus and benefits package
Excellent opportunities for professional growth and career development

Ready to make an impact?

If you're an experienced operational leader with a passion for customer success, programme delivery, and executive stakeholder management, we'd love to hear from you. Join Focus Group and help shape the future of our Corporate customer experience.

Quick apply

Refine Your Search

head of operations jobs in holmfield, wyk

Head of Corporate Operations

Assistant to the Head of Group Operations

Head of Operations

Head of Manufacturing

Head of QARA

Head of Operations

Product Manager

Head of Executive Office

Head of Procurement and Fleet

Resident Manager

Area Care Manager

Responsive Repairs and Voids Senior Service Manager

Head of Compliance

Regional Head of Business

Head of Executive Office

Maintenance Supervisor

Head of People

Customer Relationship Manager

Head of Transport

Senior Project Manager

I want to receive the latest job alerts for head of operations in holmfield, wyk

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