Maintenance associate Work, Jobs in Holmfirth, Wyk (with Salaries)

Service Desk Analyst - Tier I
ITA Group Inc —Wakefield
- £27,000 - £30,000 a year
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
Sales Associate
NEXT —Manchester
- Part-time
- Sales
- Merchandising
- IT
Community Associate - Manchester's Newest Workspace
x+why —Manchester
- £30,000 a year
2d
Maintenance Associate / 7207 - The Old Unicorn, Bramley
J D Wetherspoon plc —Leeds
- £14.27 an hour
- Part-time
- Maintenance
- Annual leave
- Employee discount
2d
Process Safety Senior Consultant (Associate)
DEKRA —Leeds
- £70 an hour
- Hybrid work
- Engineering
- Master's degree
- Project management
5d
Manufacturing Director - Sheffield
Mondelēz International —Sheffield
- Full-time
- Maintenance
- Project management
- Leadership
Environmental Technician
Strabag —Manchester
- Management
- Presentation skills
- Travel
Customer Service Specialist (m/f/x)
TIP GROUP —Knottingley
- £31,000 a year
- Customer service
- Communication skills
- Referral programme
Quick apply
Lead Drone Surveyor
Survey Solutions —Manchester
- Full-time
- Hybrid work
Quick apply
7d
Application Support Associate
Zuno Tech Group —Leeds
- Full-time
- SQL
- AWS
- Software development
- Annual leave
13d
Senior Resident Services Associate
Colby River —Manchester
- £31,920 a year
- Full-time
- Customer service
- Microsoft Office
- Mentoring
- Annual leave
- Life insurance
Quick apply
Resident Services Associate
Colby River —Salford
- Up to £13,126 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Life insurance
Quick apply
14d
Research Associate in Robotics
The University of Manchester —Manchester
- £37,694 - £46,049 a year
- Hybrid work
- Doctoral degree
- C++
- Maths
- Annual leave
7d
Associate Director - FM Operational Readiness
Turner & Townsend —Sheffield
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
6d
Administrator
HCLTech —Leeds
- £24,420 - £34,000 a year
- English
- Windows
- Microsoft Office
Quick apply
14d
Assistant Manager, Street Operations
Metropolitan Council —Heywood
- £89,232.00 - £144,830.40 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Windows
- Employee assistance programme
- Life insurance
1d
Data Protection Senior Associate L2 - Risk Management - Manchester
EY —Manchester
- Leadership
- Employee discount
Associate Product Manager
Assured Data Protection —Leeds
- Full-time
- Hybrid work
- Product management
- Travel
- Organisational skills
Quick apply
Research Technician
University of Sheffield —Sheffield
- £27,319 a year
- Full-time
- Hybrid work
- Data analysis skills
- Laboratory experience
- Master's degree
- Annual leave
- Employee discount
1d
Territory Manager in Training - Water
Ecolab Inc. —Manchester
- Full-time
- Customer service
- Microsoft Office
- IT
- Life insurance

I want to receive the latest job alerts for maintenance associate in holmfirth, wyk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Service Desk Analyst - Tier I

ITA Group Inc
Wakefield

Quick apply

Job details

Full-time
£27,000 - £30,000 a year

Qualifications

Desktop support
Computer Science
Customer service
Windows
Analysis skills
Remote access software
IT support
Communication skills
Time management
Information Technology

Full job description

POSITION PURPOSE:

The Service Desk Analyst - Tier I provides first-level technical support to end-users, with the goal of delivering high levels of customer service and efficiency. This position is responsible for receiving, triaging, and resolving IT-related issues and requests from employees across the organization.

ACCOUNTABILITIES & PERFORMANCE EXPECTATIONS:

Serve as the first point of contact for all IT-related issues and requests from end-users.
Receive, log, and prioritize incoming service desk tickets through various channels (phone, email, chat, self-service portal).
Provide first-level diagnosis and resolution for a wide range of software, hardware, and network issues.
Escalate complex issues to appropriate Tier 2 or Tier 3 support teams when necessary.
Maintain accurate and detailed documentation of all service desk interactions and resolutions.
Assist users with basic software and hardware installations, configurations, and troubleshooting.
Provide guidance and support for company-approved applications and systems.
Contribute to the development and maintenance of the service desk knowledge base.
Identify and report recurring issues or trends to the Service Desk Team Lead.
Participate in ongoing training to stay current with new technologies and support processes.
Assist in the onboarding process for new employees by setting up accounts and providing basic IT orientation.
Maintain a high level of customer service, ensuring user satisfaction with each interaction.
Adhere to IT security policies and procedures in all support activities.
Participate in after-hours support rotation as needed.

POSITION REQUIREMENTS

Associate degree in Information Technology, Computer Science, or related field preferred. Equivalent experience may be considered.
1-2 years of experience in IT support or customer service role preferred.
Strong knowledge of Windows operating systems and Microsoft 365 suite.
Basic understanding of network concepts and troubleshooting.
Familiarity with remote desktop support tools and ticketing systems.
Excellent communication skills, both verbal and written.
Strong problem-solving and analytical skills.
Ability to explain technical concepts to non-technical users.
Customer-oriented mindset with a focus on user satisfaction.
Ability to work effectively in a team environment.
Excellent time management and prioritization skills.
Willingness to learn and adapt to new technologies and processes.
To be willing to perform some tasks outside of this job description as required by the business.

C2 Events, part of ITA Group, is a UK-based event production agency that creates and delivers compelling live, virtual, and hybrid experiences for global brands. Known for its creative approach and executional excellence, C2 brings complex events to life from strategy through delivery.

Quick apply

Refine Your Search

maintenance associate jobs in holmfirth, wyk

Service Desk Analyst - Tier I

Sales Associate

Community Associate - Manchester's Newest Workspace

Maintenance Associate / 7207 - The Old Unicorn, Bramley

Process Safety Senior Consultant (Associate)

Manufacturing Director - Sheffield

Environmental Technician

Customer Service Specialist (m/f/x)

Lead Drone Surveyor

Application Support Associate

Senior Resident Services Associate

Resident Services Associate

Research Associate in Robotics

Associate Director - FM Operational Readiness

Administrator

Assistant Manager, Street Operations

Data Protection Senior Associate L2 - Risk Management - Manchester

Associate Product Manager

Research Technician

Territory Manager in Training - Water

I want to receive the latest job alerts for maintenance associate in holmfirth, wyk

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected