Role: Learning and Development Co-ordinator
Location: Bournemouth
Reference: HOB1212430
Closing Date: {Expiry Date}
Creativity is Hobbycraft’s reason for being, so when you join our fantastic team, you will be surrounded by like-minded imaginative people. We believe that working together and embracing new and innovative ideas are the best way to make our colleagues feel part of something.
Learning and Development Co-ordinator - Hobbycraft Head Office, BH23 6HG
Salary - £25,000 pro rata
Pension with a 4% contribution, 25 days holiday increasing every year, 40% discount in our stores
This is a flexible, part-time opportunity of up to 16 hours per week. Our core hours are 10am–3pm, but we’re happy to tailor a working pattern that suits your lifestyle—making it easier to balance work with other commitments.
Key Accountabilities / Responsibilities
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Develop and maintain the Hobbylearn platform, ensuring learning content is up to date, relevant, and engaging, including uploading new courses and refreshing front-page content.
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Create and manage a monthly L&D dashboard, analysing training data such as attendance, completion, and engagement to inform decision-making.
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Establish and maintain version control processes and content ownership for all learning materials to support annual review cycles.
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Manage the L&D inbox, responding promptly to queries and requests relating to reporting, learning assignments, and learner access.
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Coordinate learner lifecycle activity, including activation/deactivation based on payroll reports (e.g. maternity and long-term sickness).
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Support apprenticeship programmes by providing information to stakeholders, assisting with onboarding, and supporting graduation and alumni activity.
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Coordinate training sessions end-to-end, including invitations, joining instructions, reminders, attendance tracking, and evaluation processes.
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Analyse training effectiveness through feedback and participation metrics, contributing insights to the L&D dashboard.
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Support the planning and delivery of key L&D events (e.g. National Apprenticeship Week), including resource creation and coordination.
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Collaborate with the L&D Manager to plan and deliver the annual training calendar and learning initiatives.
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Curate and source high-quality external learning materials to enhance internal offerings.
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Build and maintain relationships with external partners (e.g. Retail Trust) to maximise learning opportunities for colleagues.
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Ensure consistency in branding and presentation across all L&D materials.
Required Skills & Experience
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Proven experience in a Learning & Development, HR, or coordination/support role
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Experience managing learning platforms or digital systems
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Strong organisational and administrative skills with attention to detail
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Competent in Microsoft Office (Excel, Teams, Outlook)
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Experience coordinating training or events (virtual or face-to-face)
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Strong communication skills with the ability to respond effectively to stakeholder queries
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Ability to analyse data and produce reports or dashboards
Benefits
In addition to the advertised salary, here are some of our key benefits:
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33 days holiday including bank holidays pro rata, which grows with you during your time with us. You will also get a day off to celebrate your birthday
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Access to a personal pension scheme (4% contribution matched by us)
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Option to join Hobbycraft pension scheme offering x2 life insurance
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40% colleague discount
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Employee Assistance Programme, for overall wellbeing for you and your family including financial advice and up to 6 counselling sessions
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Long service awards to thank you for your time spent with us
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Cycle2Work scheme
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Discounted gym membership
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Fundraising events for our charity partners and an annual charity volunteer day
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Vouchers for free eye tests for VDU users
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Access to a range of high street discounts
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Access to a Health Cash Plan
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Enhanced maternity/paternity/adoption pay
We are completely committed to supporting anyone with a disability in applying for our vacancies. If you have a disability and require support throughout our recruitment process, you can contact us at [email protected] and let us know what adjustments you may need.
At Hobbycraft we celebrate the joy of crafting, and we celebrate all of our colleagues and customers. As a retailer we have a diverse Colleague base from a broad range of all communities. Our colleagues are recruited for their skill, passion, love of craft and customer service, which is also reflected in our customer base. It is this skill and love of crafting which defines them. Hobbycraft, is an equal opportunity employer who takes equality, diversity, inclusion and belonging very seriously, we regularly review our policies and practices to ensure not only compliance, but also best practise from an employment perspective.
Hobbycraft are proud to be an equal opportunities employer, and we are committed to equal and fair treatment for all colleagues or potential colleagues irrespective of race, sexual orientation, nationality, ethnic origins, religion or belief, disability, age, gender, marital or family status.
We’re here to help you create
Our passion for craft is at the centre of everything we do. This is reflected in our creative and knowledgeable Hobbycraft store colleagues, who are always on hand to help, and our vast, carefully selected range of quality products. Throughout the year, we also host a variety of workshops and demos in stores and online, designed to give everyone the opportunity to master a new craft or refine a beloved one.
We're here to support everyone on their crafting journey, from mums looking to encourage their creative kids, to student artists, expert knitters, model making hobbyists and more! Why not come into your local Hobbycraft store today and find the perfect craft for you?
