Head of customer service Work, Jobs in Holytown, Glg (with Salaries)

Head of Operations
Scottish Power —Glasgow
- From £90,000 a year
- Business development
- Team management
- No degree
- Annual leave
10d
Inside Sales Manager (Remote / Hybrid)
Sampled —Newhouse
- £35,000 - £45,000 a year
- Remote
- Bachelor's degree
- Travel
- Communication skills
Service Coordinator
record uk —Glasgow
- Full-time
- Continuous improvement
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
11d
Training Administrator - Maxim Park
Balfour Beatty —Motherwell
- Hybrid work
- Microsoft Outlook
- Administrative experience
- Continuous improvement
- Employee assistance programme
Freight Manager
Norty Ltd —Livingston
- £42,000 - £45,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
- Free parking
- Life insurance
Quick apply
3d
Transport Planner
Proximo Holdings Limited —Airdrie
- £30,000 a year
- Full-time
- Referral programme
Quick apply
Head of Housing
Easthall Park Housing Association —Glasgow
- £61,206 - £64,739 a year
- Call to connect
- Team management
ELV Operative
EMR Group —Bellshill
- Full-time
- Customer service
- Maths
- Mechanical knowledge
- Annual leave
Quick apply
Assistant Manager
Admiral Slots —Motherwell
- £28,875 a year
- 8 hour shift
- Management
- Customer service
- Cash handling
- Annual leave
Quick apply
ELV Operative
EMR UK —Bellshill
- Customer service
- Maths
- Mechanical knowledge
- Annual leave
Head of PMO
JamesFisher —Glasgow
- Hybrid work
- ERP systems
Training and Development Manager
KwikFit —Bellshill
- £36,000 a year
- Full-time
- Hybrid work
- Customer service
- Project management
- Travel
- Annual leave
- Employee discount
1d
Product Specialist
IDS Intelligent Dairy Solutions —Bellshill
- £26,000 - £51,000 a year
- Full-time
- Engineering
- Maintenance
- Driving
- Free parking
- Annual leave
Quick apply
8d
Strategic Manager (Transport & Fleet Management)
East Ayrshire Council —Kilmarnock
- £75,785 - £82,828 a year
12d
Warranty Administrator
Pentagon Motor Group —Glasgow
- Up to £32,000 a year
- Monday to Friday
- Computer literacy
- Computer skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Manufacturing Shift Lead Quality
Finsbury Food Group —Coatbridge
- Full-time
- Microsoft Word
- Bakery
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
Head of Transactional Banking - Business Banking
Nationwide Building Society —Glasgow
- From £100,000 a year
- Full-time
- Leadership
- Communication skills
- Banking
Supervisor
Admiral Slots —Glasgow
- £13.45 an hour
- Full-time
- Customer service
- Cash handling
Quick apply
Project Planner
M Group —Bellshill
- Hybrid work
- Contracts
- Annual leave
- Employee assistance programme
Sebastian Aldridge
Vosa TechnoVosa Technology Solutions Ltdlogy Solutions Ltd —Bellshill
- £44,000 - £72,000 a month
- Full-time
- Presentation skills
- Team management
- Contracts
Quick apply

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Head of Operations

Scottish Power -
Glasgow

Apply Now

Job details

From £90,000 a year
10 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Private medical insurance
Car scheme

Qualifications

Renewable energy
Business development
Team management
Risk management
Management reporting
Budgeting
Leadership
Negotiation
Analytics

Full job description

Head of Operational Trading

Location: Glasgow, HQ (Hybrid)

Salary: from £90,000 per annum, up to 30% bonus, car allowance, private family medical insurance + other excellent benefits

Permanent

Help us create a better future, quicker

As Head of Operational Trading within Global Energy Management, you'll lead the team responsible for optimising the short-term route to market for ScottishPower Renewables generation and Customer Business demand. This is a highly influential leadership role that sits at the heart of the UK's evolving energy system, helping to maximise the value of renewable generation while supporting energy security and the transition to Net Zero.

You'll also play a key role in developing balancing and ancillary services opportunities, managing critical relationships with the National Energy System Operator and influencing regulatory developments that impact both the business and the wider energy market. Leading a team of traders and analysts, you'll drive innovation, support digital and AI-enabled trading initiatives, and foster a strong culture of compliance, risk management and continuous improvement.

What you'll be doing

You'll lead all aspects of Operational Trading activities, ensuring ScottishPower's renewable generation and customer demand portfolios are effectively positioned within short-term electricity markets. You'll identify and develop new revenue streams within balancing and ancillary services markets, helping to strengthen the commercial case for future renewable and flexible energy assets while delivering significant value across the portfolio.

You'll work closely with internal and external stakeholders (globally) to develop commercial opportunities, negotiate complex balancing services arrangements and influence market developments. And you'll provide strategic leadership to the Operational Trading team, driving performance, developing capability and delivering management reporting and insights that support decision-making at senior leadership level.

What you'll bring

We're looking for a commercially minded leader with significant experience managing high-performing teams and delivering ambitious business objectives within a competitive environment.

Strong knowledge of UK power markets, energy economics, balancing mechanisms and ancillary services markets.
A track record of delivering commercial value, managing budgets and identifying new revenue opportunities.
Experience influencing senior stakeholders and communicating complex concepts clearly at executive level.
Strong leadership and people management experience.
An excellent understanding of regulatory obligations and market frameworks within the UK energy sector.
Degree-level qualification in a relevant discipline or equivalent experience.
Outstanding analytical, quantitative and strategic thinking capability.
Experience working with renewable generation assets, battery storage or flexibility markets, and exposure to digital or AI-enabled trading initiatives would be advantageous.

What's in it for you

As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we will double match your contribution up to a company contribution of 10%.

36 days annual leave
Holiday Purchase
Share Schemes
Payroll Giving and Charity Matched Funding
Technology Vouchers
Electric Vehicle Schemes
Cycle to Work scheme and Public Transport Season Ticket Loans
Healthcare benefit options
Life Assurance (4x salary)
Access to Savesmart financial wellbeing support

Why ScottishPower

ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we’re at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.

Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you’ll fit right in.

ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to [email protected] .

Due to the level of this position, successful candidates will be required to complete additional background checks and any offer is subject to passing such checks.

Mobility

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements.

I MPORTANT

Advert will close at 23:59 GMT the day before Job Posting End Date below

August-12-2026

Apply Now

Refine Your Search

head of customer service jobs in holytown, glg

Head of Operations

Inside Sales Manager (Remote / Hybrid)

Service Coordinator

Training Administrator - Maxim Park

Freight Manager

Transport Planner

Head of Housing

ELV Operative

Assistant Manager

ELV Operative

Head of PMO

Training and Development Manager

Product Specialist

Strategic Manager (Transport & Fleet Management)

Warranty Administrator

Manufacturing Shift Lead Quality

Head of Transactional Banking - Business Banking

Supervisor

Project Planner

Sebastian Aldridge

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