Customer care specialist Work, Jobs in Holywell, Fln (with Salaries)

Clinical Assessor
Capita Health Assessment Advisory Service —Colwyn Bay
- £39,500 a year
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Employee discount
Quick apply
13d
Night Office & Facilities Cleaner
Pinnacle Group —Deeside
- £19,908 a year
- Night shift
- Annual leave
- Employee assistance programme
Quick apply
Complex Wound Specialist
Smith & Nephew —Wrexham
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
- Employee discount
Bank Theatre Administrator
Spire Healthcare —Wrexham
- £12.76 an hour
- Monday to Friday
- Administrative experience
- Continuous improvement
- Computer skills
- Free parking
- Annual leave
Bank Medical Records Administrator
Spire Healthcare —Wirral
- £12.76 an hour
- Part-time
- Customer service
- IT
- Communication skills
- Free parking
- Annual leave
People Partner
Pinnacle Group —Liverpool
- £45,000 - £50,000 a year
- Hybrid work
- Analysis skills
- Human resources
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Bank Porter
Spire Healthcare —Wrexham
- £12.76 an hour
- Weekend availability
- Customer service
- Driving
- Organisational skills
- Free parking
- Annual leave
Senior CRM Executive
Specialist Holidays Group —Chester
- Full-time
- Sales
- Project management
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
Duty Pharmacy Manager - Mold
Tesco UK —Mold
- Up to £52,000 a year
- Full-time
- IT
Bank Housekeeper
Spire Healthcare —Wrexham
- £12.76 an hour
- Weekend availability
- Communication skills
- Annual leave
- Flexible schedule
Claims Account Manager
Proximo Holdings Limited —Chester
- £26,000 a year
- Full-time
- Hybrid work
- Communication skills
- Time management
- Referral programme
Quick apply
3d
Underwriting Senior Analyst
DTCC —Wrexham
- From £27,000 a year
- Full-time
- Hybrid work
- Maths
- Bachelor's degree
- No degree
- Free parking
- Annual leave
Quick apply
HGV Class 1 ADR Aviation Fuel Driver
Patterson Oil —Ellesmere Port
- From £45,625 a year
- Full-time
- Driving
- In-person
- Communication skills
- Annual leave
Quick apply
Service Support Coordinator
Mind Right —Liverpool
- From £24,784.50 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Work from home
Quick apply
10d
Office & Facilities Cleaner
Pinnacle Group —Ellesmere Port
- £24,617.52 a year
- Annual leave
- Employee assistance programme
Quick apply
10d
Customer Service Representative
The Granite Group —Formby
- £25,877 - £27,515 a year
- Full-time
- Hybrid work
- Communication skills
- Flexible schedule
Quick apply
Hospital Account Manager
IQVIA —Denbighshire
- Full-time
- Communication skills
LCL Labs Driver
Liverpool University Hospitals NHS Foundation Trust —Liverpool
- £25,272 a year
- Weekend availability
- Customer service
- Driving
- Rehabilitation centre
3d
Incident Management Specialist
Nationwide Building Society —Chester
- From £60,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Financial services
5d
Katra Fragrance & Lifestyle Ltd
PatchMaker Business Services Ltd —Liverpool
- £2,250 - £3,200 a month
- Full-time
- Hospitality
- Customer service
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
5d

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Clinical Assessor

Capita Health Assessment Advisory Service -
Colwyn Bay

Quick apply

Job details

Full-time
£39,500 a year
13 days ago

Benefits

Cycle to work scheme
Company pension
Employee discount
Paid volunteer time

Qualifications

Driving Licence
Microsoft Office
HCPC
Analysis skills
IT
Communication skills
NMC

Full job description

Company Description

Are you looking for a better work/life balance?

We have several hybrid roles based at our Colwyn Bay Clinic.

As well as Colwyn Bay you may potentially (depending where you live) also work from one of our other local clinics, with the rest of your time working from home.

Main Location: Colwyn Bay Assessment Centre, Princes Park 2, Princes Drive, Colwyn Bay, Conwy, LL29 8PL

If you’re a registered nurse, paramedic, occupational therapist or physiotherapist ready to step away from shift work and hands-on care, this could be your perfect next move!

We offer a values-driven environment – our Capita Values of Customers First, Fearless Innovation, Achieve Together and Everyone is Valued underpin how we treat each other and our clients.

As a Clinical Assessor/Functional Specialist you’ll use your clinical expertise and analytical skills in a different way - to meet with benefits claimants in person or via video link, write in-depth reports and make important clinical recommendations, all while enjoying a more structured and flexible way of working.

Job Description

What we offer

Excellent training and ongoing support – be part of our valued team where wellbeing is prioritised
Full or part time hours (minimum 3 days per week)
Monday to Friday between 8am to 5pm with no weekend or night shifts (occasional 8pm finishes may be required)
£39,500 starting salary, rising to £40,500 after DWP approval
10% of Salary Bonus scheme (based on quality and performance)
Hybrid working – home and clinic based (up to 3 days per week)
Watch this short video to find out more https://capita.wistia.com/medias/2spl0ey4a9

Other benefits

HCPC/NMC fees paid and full revalidation support
15 weeks’ full maternity, adoption and shared parental pay
Company pension, life assurance and Cycle2Work scheme
Discounts across retail, travel, technology and wellbeing
Free access to Headspace (for you and up to 5 others)
A paid volunteering day each year
Ongoing training, development and clear career pathways
25 days’ holiday (rising to 27 with service) with the option to buy more up to 5 days

Key responsibilities

Conducting assessments to evaluate how conditions impact daily living
Observing, listening and gathering information with empathy
Analysing clinical evidence and supporting documentation
Producing detailed written reports (3,000–4,000 words)
Providing clear clinical justification to support DWP decisions
Continuously developing knowledge across a range of conditions

In this role you will

Carry out structured assessments to understand how a person’s health condition affects their day-to-day life.
Produce high quality detailed, evidence-based reports that support the Department for Work and Pensions (DWP) in making fair and informed decisions
Complete up to 3 assessments per day, either face to face at one of our clinics, via video call or on the telephone

Qualifications

About you

NMC registered Nurse (RGN, RMN or RNLD) or HCPC registered paramedic, occupational therapist or physiotherapist with a valid PIN and no current restrictions
Minimum of one year’s post-registration experience
Strong communication and interpersonal skills
Ability to produce clear, accurate and detailed reports
Comfortable working quickly to meet structured targets
Good IT skills including Microsoft Office, and the ability to learn new systems while working remotely
excellent observational and communication skills, giving you the ability to listen, empathise and dig deeper
A driving licence or access to transport for assessment centre working

Please note: all candidates must hold the right to work in the UK as we are unable to offer visa sponsorship for this role.

Additional Information

About Capita HAAS

Capita delivers the Health Assessment Advisory Service (HAAS) on behalf of the government, supporting individuals applying for benefits including Personal Independence Payment (PIP), Employment and Support Allowance (ESA) and Universal Credit (UC).

Security and compliance

Successful candidates will be required to successfully complete government baseline personnel security standard vetting. This is the recognised standard for the pre-employment screening of individuals with access to government asset.

This role is defined as regulated activity relating to children or vulnerable adults within the meaning of the Safeguarding Vulnerable Groups Act 2006 it is exempt from the Rehabilitation of Offenders Act 1974. At vetting, you will undergo an enhanced criminality check which will show both spent and unspent convictions.

What happens next

Please do complete our short application form and upload your CV. (Please ensure there are no unexplained gaps in your CV).

We’re an equal opportunity employer and welcome applications from all backgrounds.

As a Disability Confident Leader, we are proud to guarantee interviews for disabled applicants who meet the minimum criteria for this role.

If you have queries, or want to discuss any reasonable adjustments, please contact our friendly recruitment team:

[email protected]
0300 303 8544

Quick apply

Refine Your Search

customer care specialist jobs in holywell, fln

Clinical Assessor

Night Office & Facilities Cleaner

Complex Wound Specialist

Bank Theatre Administrator

Bank Medical Records Administrator

People Partner

Bank Porter

Senior CRM Executive

Duty Pharmacy Manager - Mold

Bank Housekeeper

Claims Account Manager

Underwriting Senior Analyst

HGV Class 1 ADR Aviation Fuel Driver

Service Support Coordinator

Office & Facilities Cleaner

Customer Service Representative

Hospital Account Manager

LCL Labs Driver

Incident Management Specialist

Katra Fragrance & Lifestyle Ltd

I want to receive the latest job alerts for customer care specialist in holywell, fln

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