Customer experience advisor Work, Jobs in Holywell, Fln (with Salaries)

Contact Centre Advisor
HCA Healthcare UK —Prestatyn
- £28,912 a year
- Full-time
- Customer service
- Computer literacy
- Administrative experience
- Employee discount
Customer Service Advisor - Liverpool
HM Revenue and Customs —Liverpool
- £28,016 a year
- Part-time
- Hybrid work
- Customer service
- Basic maths
- No experience needed
- Annual leave
- Work from home
2d
Experienced Service Customer Advisor - Wrexham Area
Arthurs Motor Group —Wrexham
- £30,000 - £38,000 a year
- Full-time
- Customer service
- In-person
- Cash handling
Quick apply
12d
First Response Advisor - Legal Firm
MAJ Law Ltd —Warrington
- £45,000 - £55,000 a year
- Full-time
- Customer service
- English
- Organisational skills
- Free parking
Quick apply
13d
Customer Service Advisor
One Sure Insurance —Deeside
- £24,784.50 a year
- Full-time
- Customer service
- English
- Maths
- Free parking
- Health & wellbeing programme
Quick apply
11d
Part Time Customer Care Advisor
Brakes —Deeside
- £14,996 a year
- Part-time
- Sales
- Customer service
- Restaurant
- Employee discount
2d
Customer Service Advisor
Pinnacle Group —Liverpool
- £26,227.50 a year
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
12d
Telephone Receptionist
Your Office & PA —Runcorn
- £12.75 an hour
- Part-time
- Remote
- Customer service
- Front desk
- Typing
- Work from home
- Flexible schedule
Quick apply
2d
Customer Service Advisor
Connells Group —Wirral
- From £25,000 a year
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Annual leave
- Employee discount
Quick apply
13d
Customer Sales Advisor
Halfords —Denbighshire
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
Customer Sales Advisor - Fixed Term Contract
Halfords —Wrexham
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
Weekend Sales Advisor
PetsCorner —Heswall
- £10.85 - £12.71 an hour
- Part-time
- Heavy lifting
- Customer service
- IT
- Employee discount
Customer Service Advisor
Torus —St Helens
- £28,790 a year
- Full-time
- English
- IT
12d
Customer Service Advisor
Total Training Provision —Birkenhead
- £24,000 - £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
13d
Customer Service Advisor
Brenntag UK Limited —Warrington
- Customer service
- Microsoft Office
Quick apply
Customer Service Advisor – Student Accommodation Byrom Point
Student Roost —Liverpool
- £13.95 an hour
- Full-time
- Sales
- Microsoft Office
- Communication skills
Quick apply
11d
Customer Service Advisor - 6 Month Contract
Torus —St Helens
- £28,790 a year
- Full-time
- English
- IT
12d
Customer Experience and Sales Advisor
Simple Lighting LTD —Bromborough
- £28,550 a year
- Full-time
- Sales
- Customer service
- IT
- Free parking
- Employee discount
Quick apply
Customer Service Advisor (part time)
Olleco —Liverpool
- £10,999.08 a year
- Part-time
- Sales
- Customer service
- Communication skills
Quick apply
12d
Sales - Sales Advisor - UK
New Look —Broughton
- Part-time
- Microsoft Word
9d

I want to receive the latest job alerts for customer experience advisor in holywell, fln

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience advisor jobs near holywell, fln

Contact Centre Advisor

HCA Healthcare UK -
Prestatyn

Apply Now

Job details

Full-time | Fixed term contract
£28,912 a year

Benefits

Cycle to work scheme
Season ticket loan
Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Computer literacy
Administrative experience
Communication skills

Full job description

Contact Centre Advisor

Prestatyn, North Wales

Full-Time 40 hours per week

Salary: £28,912.00 per annum

Shift times: You will work on a rota basis with flexible shift options, currently between 8am-6pm Monday-Friday.

Permanent and Fixed Term Contracts available

We’re looking for a Contact Centre Advisor to join our team based in Prestatyn. Our Contact Centre Advisors take in excess of over 55,000 patient calls per month and are the first point of contact for our patients and customers. HCA has been founded on 5-star exceptional service. Our team here, ensure that all patients receive that VIP treatment from the initial call.

As a Contact Centre Advisor, you’ll be Working within a highly focused, high volume, supportive, collaborative team. You will be responsible for making patient appointments and handling information requests over the telephone and by email. You will be collecting customer information and data to support patients booking, so great administrative skills and attention to detail are key.

Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in our Contact Centre team, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives daily.

What you’ll do:

Schedule appointments within the HCA Facilities
Handling information requests over the telephone and by e-mail, providing details of facilities.
To provide rapid response when answering call working towards set SLAs and individual KPIs.
Disseminating information about hospitals, their services, and their departments, utilising the relevant hospital USPs.
To administer all enquiries within agreed service levels ensuring all systems are accurately updated in the process.

What you’ll bring:

Proven experience within a customer service environment.
Ability to build excellent rapport with customers, patients, and consultants building strong relationships quickly and have the listening and communication skills to inspire confidence.
Demonstrate empathy, patience, and diplomacy to reassure customers, overcome challenges and deliver the highest standards of customer service.
Knowledge of healthcare or clinical experience is desirable but not essential.
Computer literate.

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Contact Centre Advisor you’ll be eligible for:

25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you.
Private Healthcare Insurance for treatment at our leading hospitals.
Private pension contribution which increases with length of service.
Season Ticket Loan and Cycle to Work scheme.
Group Life Assurance from day one.
Critical illness cover.
Enhanced Maternity and Paternity pay.
Corporate staff discount for all facilities including Maternity packages at The Portland.
Comprehensive range of flexible health, protection and lifestyle benefits to suit you.
Discounts with over 800 major retailers.

Culture and values

At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.

Our mission is simple, above all else we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:

Unique and Individual: We recognise and value everyone as unique and individual
Kindness and compassion: We treat people with kindness and compassion
Honesty, integrity and fairness: - We act with absolute honesty, integrity and fairness
Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity

Reasonable adjustments

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.

#LI-MM1

Apply Now

Refine Your Search

customer experience advisor jobs in holywell, fln

Contact Centre Advisor

Customer Service Advisor - Liverpool

Experienced Service Customer Advisor - Wrexham Area

First Response Advisor - Legal Firm

Customer Service Advisor

Part Time Customer Care Advisor

Customer Service Advisor

Telephone Receptionist

Customer Service Advisor

Customer Sales Advisor

Customer Sales Advisor - Fixed Term Contract

Weekend Sales Advisor

Customer Service Advisor

Customer Service Advisor

Customer Service Advisor

Customer Service Advisor – Student Accommodation Byrom Point

Customer Service Advisor - 6 Month Contract

Customer Experience and Sales Advisor

Customer Service Advisor (part time)

Sales - Sales Advisor - UK

I want to receive the latest job alerts for customer experience advisor in holywell, fln

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected