Experience manager Work, Jobs in Holywood, Dow (with Salaries)

General Manager
McKee's Farmshop —Newtownards
- From £40,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Free parking
- Store discount
Quick apply
12d
Junior Operations & Finance Manager - Dylan Oaks
Dylan Oaks Jewellery —Belfast
- £30,000 - £40,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
- Free parking
- Store discount
Quick apply
12d
Operations Manager
Yellowcom Ltd —Belfast
- £40,000 - £50,000 a year
- Full-time
- Management
- IT
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Operations Support Manager
OCS Group —Belfast
- Remote
- Management
Quick apply
11d
Bookshop Manager, Bangor - 24h/week
Faith Mission —Bangor
- £13.11 an hour
- Part-time
- Hospitality
- Management
- Sales
- Store discount
- Employee discount
Quick apply
10d
Estate Agent
The Property Experts —Newtownabbey
- £8,400 a month
- Remote
- Sales
- Administrative experience
Recruitment Consultant
Electus Healthcare —Newtownabbey
- £30,000 - £32,000 a year
- Full-time
- Hybrid work
- Sales
- Analysis skills
- Bachelor's degree
- Annual leave
- Work from home
Quick apply
11d
Programme Coordinator
Full Circle Management Solutions —Belfast
- From £25,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Supervising experience
- Organisational skills
Quick apply
11d
Business Development Manager (BDM)
Pure Oil Ltd. —Belfast
- £38,000 - £45,000 a year
- Full-time
- CRM software
- Hospitality
- Sales
Quick apply
Service and Planned Preventative Maintenance (PPM) Manager
PSI Production Services Ltd —Newtownabbey
- £35,000 - £40,000 a year
- Full-time
- Customer service
- Maintenance
- Organisational skills
Quick apply
13d
General Manager
Wingstop UK - Belfast —Belfast
- £40,000 - £46,500 a year
- Part-time
- Leadership
- Restaurant
- Employee discount
Quick apply
13d
Food & Beverage Manager
Bangor Golf Club —Bangor
- £30,000 - £37,500 a year
- Weekend availability
- Hospitality
- Bar
- Organisational skills
- Free parking
- Employee discount
Quick apply
12d
Operations Manager
Gray + Press Accountants Limited —Belfast
- £40,000 - £45,000 a year
- Part-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
Quick apply
5d
Contracts and Commercial Manager
CGI —Belfast
- Full-time
- Contracts
- Negotiation
Quick apply
Supply Chain Manager
Everun —Belfast
- Full-time
- Warehouse experience
- Communication skills
- Free parking
- Life insurance
Quick apply
12d
Shift Manager
Greggs —Bangor
- £13.80 an hour
- Supervising experience
- Employee discount
Quick apply
Shift Manager
Radius CTS —Craigavon
- £50,000 - £55,000 a year
- Weekend availability
- Management
- Microsoft Office
- Organisational skills
- Health & wellbeing programme
- Sick pay
Quick apply
11d
Assistant Restaurant Manager
Noble Holywood —Holywood
- From £32,500 a year
- Full-time
- Serving
- Hospitality
- Customer service
- Employee discount
Quick apply
3d
Operations Manager
Ground Control —Belfast
- Full-time
- Hybrid work
Quick apply
3d
Supervisor
Ernest Jones —Belfast
- Part-time
- Customer service
- Communication skills
- Employee discount

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General Manager

McKee's Farmshop -
Newtownards

Quick apply

Job details

Permanent | Full-time
From £40,000 a year
12 days ago

Benefits

Free parking
Store discount
Company pension
Employee discount
Sick pay
On-site parking

Qualifications

Hospitality
Management
Customer service
English
Food service
Organisational skills
Waste management
Food safety
Leadership
Communication skills

Full job description

Company Overview

McKee's Farmshop is a family-run business with a rich history of 25 years in the agriculture and food retail industry. We operate a thriving farm shop, delicatessen, bakery, butchery and a 140-seater restaurant, dedicated to producing high-quality farm produce and offering exceptional family meals. We are passionate about delivering exceptional customer service, high-quality local produce and a welcoming shopping and dining experience. Our business continues to grow, offering farm-produced beef, bakery products, fresh deli foods and restaurant dining.

Position Summary

The General Manager will have overall responsibility for the day-to-day performance of McKee's Farm Shop. This role will lead and support all departments, including the Deli, Bakery, Butchery and Restaurant, ensuring exceptional customer service, strong financial performance, operational excellence and high food safety standards. This role involves driving business growth while maintaining our commitment to quality and customer service, embodying our values of family, tradition, and excellence whilst inspiring teams within the business.

Key Responsibilities

Operational Management

Oversee the daily operation of the Farm Shop, Deli, Bakery, Butchery and Restaurant.
Ensure all departments operate efficiently and achieve sales and profitability targets.
Develop and implement operational procedures to improve productivity and customer experience.
Monitor stock control, waste management and purchasing across all departments.
Ensure compliance with all Food Safety, Health & Safety and Environmental regulations working with our nutrition manager.

Team Leadership

Lead, motivate and develop department managers and team members.
Recruit, train and retain high-performing staff.
Conduct regular performance reviews and identify training needs.
Foster a positive workplace culture built on teamwork, accountability and customer service excellence.

Financial Performance

Manage departmental budgets and overall business profitability.
Analyse sales performance and key business metrics.
Identify opportunities to increase revenue and improve margins.
Control labour costs and operational expenditure.

Customer Experience

Ensure outstanding customer service across all areas of the business.
Handle customer feedback and resolve issues promptly and professionally.
Maintain high standards of presentation, cleanliness and merchandising throughout the site.
Drive initiatives that enhance customer loyalty and repeat business.

Commercial Development

Work closely with owners and senior management to achieve strategic objectives.
Identify new opportunities for growth within retail, food service and catering.
Support marketing, promotional campaigns and seasonal events.
Develop strong relationships with local suppliers and stakeholders.

Compliance & Quality

Ensure all departments maintain the highest standards of food quality, hygiene and safety.
Monitor compliance with HACCP procedures and relevant legislation.
Ensure accurate record keeping and audit readiness.

Skills & Experience Required

Minimum 3 years’ senior management experience in retail, hospitality, food service or a multi-department food business.
Proven leadership experience managing large teams.
Strong commercial and financial awareness.
Excellent communication and organisational skills.
Experience in stock control, budgeting and operational management.
Strong understanding of food safety and health & safety regulations.
Ability to work in a fast-paced environment and manage multiple departments simultaneously.

Personal Attributes

Passion for food, retail and customer service.
Strong leadership presence and decision-making ability.
Hands-on and proactive management style.
Excellent problem-solving skills.
Professional, approachable and customer-focused.
Results-driven with a commitment to continuous improvement.

Reporting To

Business Directors

Salary

Competitive salary package, dependent on experience, plus performance-related incentives.

Location: McKee’s Farm Shop, Newtownards

Employment Type: Full-Time, Permanent

Pay: From £40,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking
Sick pay
Store discount

Ability to commute/relocate:

Newtownards BT23 4TQ: reliably commute or plan to relocate before starting work (preferred)

Language:

English (required)

Work authorisation:

United Kingdom (preferred)

Work Location: In person

Quick apply

Refine Your Search

experience manager jobs in holywood, dow

General Manager

Junior Operations & Finance Manager - Dylan Oaks

Operations Manager

Operations Support Manager

Bookshop Manager, Bangor - 24h/week

Estate Agent

Recruitment Consultant

Programme Coordinator

Business Development Manager (BDM)

Service and Planned Preventative Maintenance (PPM) Manager

General Manager

Food & Beverage Manager

Operations Manager

Contracts and Commercial Manager

Supply Chain Manager

Shift Manager

Shift Manager

Assistant Restaurant Manager

Operations Manager

Supervisor

I want to receive the latest job alerts for experience manager in holywood, dow

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