Service manager Work, Jobs in Holywood, Dow (with Salaries)

Service and Planned Preventative Maintenance (PPM) Manager
PSI Production Services Ltd —Newtownabbey
- £35,000 - £40,000 a year
- Full-time
- Customer service
- Maintenance
- Organisational skills
Quick apply
Customer Services Coordination Manager
Spirit AeroSystems —Belfast
- £51,300 a year
- Engineering
- Bachelor's degree
- Business
- Free parking
- Employee assistance programme
Operations Service Manager
Ministry of Justice —Belfast
- £40,001 - £60,000 a year
- Part-time
- Hybrid work
- Project management
- Presentation skills
- Travel
- Annual leave
- Employee discount
13d
Customer Experience Manager
Sainsbury's —Belfast
- £32,700 a year
- Management
- Leadership
- Employee discount
15h
Operations Manager
Gray + Press Accountants Limited —Belfast
- £40,000 - £45,000 a year
- Part-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
Quick apply
10d
Operations Support Manager
OCS Group —Belfast
- Remote
- Management
Quick apply
Senior Operations Manager
Quantum Flow Management Institute —Antrim
- £4,800 - £6,500 a month
- Full-time
- Bachelor's degree
- Business
- Leadership
Quick apply
11d
Senior Supply Chain Manager
Danesi Leathercraft Group —Bangor
- £5,600 - £7,000 a month
- Full-time
- ERP systems
- Analysis skills
- Bachelor's degree
Quick apply
2d
Finance and Operations Manager
CCRS Ltd —Bangor
- Full-time
- Microsoft Excel
- Administrative experience
- Analysis skills
Quick apply
3d
Operations Manager
Haldane Group Careers —Bangor
- Full-time
- Customer service
- Leadership
- Communication skills
4d
Assistant Service Manager - Bangor
Mencap —Bangor
- £27,865 a year
- Weekend availability
- IT
- Annual leave
- Employee discount
Quick apply
3d
Service Manager (Interventions)
ASCERT —Lisburn
- Up to £46,141 a year
- Full-time
- Hybrid work
- Management
- Organisational skills
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
1d
Customer Service Advisor - Belfast
HM Revenue and Customs —Belfast
- £28,016 a year
- Part-time
- Hybrid work
- Basic maths
- No experience needed
- English
- Annual leave
- Work from home
8d
Senior Distribution Manager
Tahreer Group Logistics and Supply Chain Solutions —Ballymena
- £4,600 - £6,000 a month
- Full-time
- Analysis skills
- Presentation skills
- In-person
Quick apply
1d
Assistant Restaurant Manager
Noble Holywood —Holywood
- From £32,500 a year
- Full-time
- Serving
- Hospitality
- Customer service
- Employee discount
Quick apply
8d
Senior Housing Operations Manager
Raynham Housing & Community Services —Lisburn
- £6,200 - £9,300 a month
- Full-time
- Organisational skills
- In-person
- Leadership
Quick apply
BHSCT - Band 7 Friends of the Cancer Centre Quality Assurance Manager/ Quality Improvement Manager for SACT
Health and Social Care Trust —Belfast
- £47,810 - £54,710 a year
3d
Office/Operations Manager
Play Services Ireland —Lisburn
- £32,000 - £40,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Microsoft Office
Quick apply
1d
Security Service Delivery Manager
BidvestNoonan —Belfast
- Full-time
- Management
- Driving
- Travel
Quick apply
Customer Advisor (Airport)
Boots —Belfast
- £16 an hour
- Weekend availability
- Customer service
- IT
- In-person
- Employee assistance programme
- Employee discount
8d

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service manager jobs near holywood, dow

Service and Planned Preventative Maintenance (PPM) Manager

PSI Production Services Ltd
Newtownabbey

Quick apply

Job details

Full-time
£35,000 - £40,000 a year

Benefits

Company pension
On-site parking

Qualifications

Driving Licence
Customer service
Maintenance
CMMS
Electrical systems
Organisational skills
Relationship management
Root cause analysis
Communication skills
Mechanical knowledge

Full job description

Job Type: Service & Planned Preventive Maintenance (PPM) Manager

Hours: Permanent, Full Time, 40 hours per week

Location: PSI Belfast

Salary: Based on Knowledge/Experience, circa £35K to £40K

About PSI Production

PSI Production is a dynamic and growing organisation specialising in the delivery, installation, and maintenance of technical production systems across multiple sectors. With operations spanning Belfast, Edinburgh, and Dublin, the company provides high-quality engineering support, maintenance services, and technical solutions to a diverse client base.

Our focus is on reliability, technical excellence, and customer service, ensuring that all systems and equipment we support operate safely, efficiently, and to the highest standards. As we continue to expand, we are committed to investing in our people, processes, and technology to deliver best-in-class service across all locations.

About the Role:

PSI Production is seeking a highly organised and proactive Service & Planned Preventative Maintenance (PPM) Manager to oversee and coordinate service operations across all company locations, including Belfast, Edinburgh, and Dublin.

This role combines operational management with hands-on technical capability, requiring the ability to both oversee maintenance strategy and personally diagnose and support resolution of complex mechanical and electrical faults on-site when required.

The successful candidate will ensure the efficient delivery of planned and reactive maintenance, maintain compliance with service-level agreements (SLAs), and drive continuous improvement in asset reliability, system performance, and engineering standards.

Key Responsibilities:

PPM & Maintenance Management

Develop, implement, and continuously optimise Planned Preventative Maintenance (PPM) programmes developing a CMMS/maintenance management systems
Ensure all maintenance activities are executed in line with manufacturer specifications, statutory requirements, and SLAs
Adjust maintenance schedules based on asset condition, failure trends, and performance data

Technical Leadership & On-Site Support

Provide technical oversight of all service and maintenance activities across mechanical and electrical systems
Conduct on-site fault diagnosis and troubleshooting, particularly for complex or recurring issues
Interpret technical drawings, schematics, and system layouts to identify root causes of failures
Support engineers in resolving issues related to:
Mechanical systems (motors, drive systems, moving components in Stage Engineering)
Electrical systems (control panels, wiring, relays, power distribution - lighting and sound systems)
Faulty components, system integration issues, or intermittent failures
Carry out or supervise root cause analysis (RCA) and implement corrective actions to prevent recurrence

Performance, SLA & KPI Management

Ensure all service activities meet defined SLA response and resolution targets
Monitor KPIs such as:
PPM completion rate
First-time fix rate (FTFR)
Mean Time to Repair (MTTR)
Equipment downtime
Use data insights to drive continuous improvement in service delivery and asset performance

Compliance & Documentation

Ensure compliance with health & safety regulations, industry standards, and statutory inspections
Maintain accurate records within CMMS, including:
Asset registers
Service reports
Maintenance history
Compliance certifications
Support audits by ensuring full traceability of all maintenance activities

Training & Technical Development

Identify technical skill gaps and coordinate training programmes and certifications
Ensure engineers are competent in:
Fault-finding techniques
Safe working practices
Equipment-specific maintenance procedures

Client Management

Act as a key technical point of contact for clients regarding service performance and system issues
Provide clear explanations of technical faults, corrective actions, and preventative measures
Build strong working relationships through technical credibility and service delivery excellence

Multi-Site Coordination

Travel between Belfast, Edinburgh, and Dublin to:
Conduct site inspections and technical reviews
Support engineers on complex jobs
Ensure consistency in standards and procedures

Skills & Experience

Proven experience in service management, maintenance engineering, or technical operations role
Strong hands-on technical knowledge of mechanical and electrical systems
Demonstrable ability to diagnose and resolve technical faults on-site
Experience with:
Fault finding and troubleshooting techniques
Reading technical schematics and documentation
Maintenance of complex equipment or systems
Experience using CMMS / PPM systems
Understanding of maintenance methodologies:
Preventative maintenance
Reactive maintenance
Predictive maintenance (desirable)
Knowledge of health & safety compliance and safe systems of work
Experience managing engineers or field-based technical teams
Strong organisational and scheduling capability

Personal Attributes

Technically confident and hands-on when required
Analytical and solution-driven approach to problem-solving
Strong leadership and decision-making capability
Excellent communication skills with both technical and non-technical stakeholders
Ability to perform under pressure and manage multiple priorities
Customer-focused with a commitment to high service standards

What We Offer

Competitive salary (£35,000 – £40,000)
Opportunity to lead a technically focused service function
Hands-on involvement in engineering and operational improvement
Multi-site responsibility with scope for progression
Supportive and growing business environment

Contact:

Please send an email to [email protected] if you have any questions

Job Type: Full-time

Pay: £35,000.00-£40,000.00 per year

Benefits:

Company pension
On-site parking

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

service manager jobs in holywood, dow

Service and Planned Preventative Maintenance (PPM) Manager

Customer Services Coordination Manager

Operations Service Manager

Customer Experience Manager

Operations Manager

Operations Support Manager

Senior Operations Manager

Senior Supply Chain Manager

Finance and Operations Manager

Operations Manager

Assistant Service Manager - Bangor

Service Manager (Interventions)

Customer Service Advisor - Belfast

Senior Distribution Manager

Assistant Restaurant Manager

Senior Housing Operations Manager

BHSCT - Band 7 Friends of the Cancer Centre Quality Assurance Manager/ Quality Improvement Manager for SACT

Office/Operations Manager

Security Service Delivery Manager

Customer Advisor (Airport)

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