Customer service coordinator Work, Jobs in Honiton, Dev (with Salaries)

Sales Booking Coordinator
JH Telecomm —Exeter
- £26,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
Apprentice Service and Sales Coordinator
AEP Ltd —Honiton
- £16,500 a year
- Computer literacy
- Microsoft Office
- Organisational skills
- Free parking
- Profit sharing
Quick apply
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Hudson Lifting Limited —Bridgwater
- £12.71 - £13.00 an hour
- Monday to Friday
- Administrative experience
- Organisational skills
- Employee assistance programme
Quick apply

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Sales Booking Coordinator

JH Telecomm
Exeter

Quick apply

Job details

Permanent | Full-time
£26,000 a year

Qualifications

CRM software
Sourcing
Stakeholder collaboration
Client engagement
Internal department liaison
B2B sales
Relationship management
Customer support
Customer interaction
Multidisciplinary collaboration
Sales and customer service experience
Negotiated procurement
Communication skills

Full job description

Sales Booking Coordinator

About the Role

Salary: £26,000
Hours: Full time, Monday to Friday

We are looking for a proactive, customer-focused and commercially minded Sales Booking Coordinator to join our commercial team. In this role, you will be responsible for managing customer enquiries from initial contact through to booking, providing tailored solutions that meet customer requirements while supporting the commercial success of the business.
This isn't a traditional or hard-sales role. You'll build strong relationships with customers, understand their individual needs and use your communication, relationship-building and commercial skills to turn opportunities into successful bookings.
You'll take a consultative approach, asking the right questions to understand what the customer really needs, recommending suitable solutions and proactively following up opportunities to help move bookings forward. Working closely with internal teams and external suppliers, you'll ensure a smooth journey from enquiry to successful booking.
This is an excellent opportunity for someone with a background in customer service, sales, hospitality, travel, reservations, bookings, recruitment, lettings, account management or another customer-facing role who enjoys working in a fast-paced, relationship-driven environment and is motivated by achieving results.

Key Responsibilities

Manage inbound customer enquiries from initial contact through to booking, taking ownership of both the relationship and outcome.
Respond to enquiries promptly and proactively, ensuring agreed service standards and response times are consistently met.
Speak directly with customers to understand their requirements, priorities and preferences.
Provide tailored recommendations based on customer requirements, confidently guiding customers towards the most suitable solution rather than simply providing quotations.
Build strong relationships with customers, taking the time to understand their preferences and providing a personalised service.
Contact external suppliers to source suitable options, negotiating rates, availability and terms where appropriate to achieve the best possible commercial outcome.
Take a proactive, phone-led approach to customer communication to maximise conversions and deliver an exceptional customer experience.
Proactively follow up enquiries and opportunities, working towards agreed conversion and performance targets.
Ensure all information is accurate and up to date throughout the process.
Work closely with colleagues across sales, operations and customer support to ensure a seamless handover.
Take ownership and accountability for each enquiry, ensuring customers receive a high-quality service from initial contact through to successful completion.
Contribute to customer retention and commercial growth by delivering an efficient, professional and consultative service.

About You
We're looking for someone who:

Has previous experience in customer service, sales, reservations, hospitality, travel, bookings, recruitment, lettings, account management or a similar customer-facing role. However, previous sales experience isn't essential if you have the right drive and confidence.
Enjoys speaking with customers, building relationships and turning opportunities into results.
Is confident picking up the phone and starting conversations.
Is naturally curious, asks good questions and takes the time to understand what customers really need.
Can build rapport and influence decisions without taking a hard-sales approach.
Is proactive and comfortable following up opportunities rather than waiting for things to happen.
Is commercially minded and motivated by working towards targets and achieving measurable results.
Is highly organised with excellent attention to detail.
Can prioritise multiple enquiries in a fast-paced environment.
Has strong communication skills.
Takes ownership and accountability for their work and individual performance.
Works well both independently and as part of a collaborative team.
Is confident using CRM systems and Microsoft Office applications.
Takes pride in delivering exceptional customer service

If you want to work for our fantastic company including some great benefits apply today!

Pay: £26,000.00 per year

Work Location: In person

Quick apply

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customer service coordinator jobs in honiton, dev

Sales Booking Coordinator

Apprentice Service and Sales Coordinator

Administrator/Hire Desk Coordinator - Bridgwater

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