it operations Work, Jobs in hook, ham (with Salaries)

First Line Support
Southern Communications Group —Dummer
- £22,568.00 - £26,436.80 a year
- Full-time
- IT
- Communication skills
- Free parking
- Employee assistance programme
Trainee Train Driver - Basingstoke
South Western Railway —Basingstoke
- £37,865 - £79,604 a year
- Full-time
- Employee discount
7h
Entry Level IT
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £22,568.00 - £26,436.80 a year
- Full-time
- Software troubleshooting
- Customer service
- IT
- Free parking
- Employee assistance programme
Quick apply
Centre Principal
IN n OUT Autocentres —Reading
- £36,000 - £38,000 a year
- Full-time
- Management
- Customer service
- Driving
- Free parking
- Annual leave
Quick apply
First Line Support
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £22,568.00 - £26,436.80 a year
- Full-time
- Software troubleshooting
- Customer service
- IT
- Free parking
- Employee assistance programme
Quick apply
Engineer - IT Manufacturing Execution
Elanco —Hook
- Full-time
- Azure
- Engineering
- SQL
2d
Satellite Communications Engineer
Babcock International —Bordon
- Full-time
- Microsoft Word
- Microsoft Access
- Management
- Annual leave
Senior M365 Platform Engineer
BCA —Hook
- Up to £52,000 a year
- Monday to Friday
- Hybrid work
- Analysis skills
- Mentoring
- SharePoint
- Employee assistance programme
- Employee discount
Quick apply
Junior Security Operations Centre (SOC) Analyst
M Group —Farnborough
- £25,000 - £32,000 a year
- Windows
- Scripting
- IT
- Annual leave
- Employee assistance programme
12h
Microsoft 365 Collaboration Engineer
Elanco —Hook
- Full-time
- Azure
- Bachelor's degree
- Organisational skills
Football Tracking Systems Operator (RoC)
Hawk-Eye Innovations (HEI) —Basingstoke
- £13.00 - £18.20 an hour
- 12 hour shift
- Maths
- In-person
- Communication skills
Warehouse Manager Trainee
Paramount Pools Ltd —Hook
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Driving
- Free parking
Quick apply
1d
AIops Engineer
BCA —Hook
- £50,000 - £60,000 a year
- Monday to Friday
- Hybrid work
- Azure
- Scripting
- APIs
- Employee assistance programme
- Employee discount
Quick apply
1d
VodafoneThree - IT Systems Administrator
Vodafone —Farnborough
- Full-time
- IT
- Linux
- Employee discount
Head of IT
Propel Together —Wokingham
- £85,000 - £100,000 a year
- Azure
- ERP systems
- AWS
IT Support Technician
OneTouchServices —Bagshot
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- In-person
Quick apply
2d
SOC Analyst
CGI —Reading
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
Junior Data Analyst
Retail-FCL —Basingstoke
- From £24,784 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- Analysis skills
Quick apply
Opportunities at TCS - Satellite Communications Technician
Serco Plc —Bordon
- Call to connect
- Microsoft Office
- Employee assistance programme
Placement Manager
The OT Practice —Hook
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Sales
- Project management
- Organisational skills
- Free parking
Quick apply

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First Line Support

Southern Communications Group
Dummer

Apply Now

Job details

Full-time
£22,568.00 - £26,436.80 a year

Benefits

Free parking
Company pension
Canteen
Discounted gym membership
Employee assistance programme
Referral programme
Sick pay
On-site parking

Qualifications

IT support
IT
Communication skills

Full job description

Location: Dummer, Basingstoke

Salary: £22,568 – £26,436.80

The successful candidate will be providing first line IT support to internal users across SCG, acting as the initial point of contact for all IT related queries and issues.

Responsibilities:

Providing first-line IT support to internal users, acting as the first point of contact for IT queries, issues, and requests.

Logging, categorising, and prioritising tickets accurately according to defined processes.
Resolving first-line issues where possible, escalating to Second Line Service Desk or other teams when required.

Supporting the wider Service Desk team in ensuring the Service Desk operation is fit-for-business and delivers high-quality support.

Assisting with end-user computing activities including endpoint protection, software deployment, patch management, and identity and access administration.

Contributing to user training and support activities to help users utilise IT systems effectively.

Supporting asset management processes and contributing to end-user documentation.
Supporting EUC endpoint protection activities by ensuring end-user devices are covered by protection software.
Assisting with software deployment activities, rolling out EUC software to users and supporting EUC patch management activities.
Supporting identity and access administration activities in compliance with defined IAM policies, such as password resets and account provisioning.
Staying informed about SLA targets and working to achieve them.

Skills & Experience:

Good communication skills, with the ability to communicate technical subjects in non-technical ways to users.

A customer-focused approach with a commitment to delivering excellent service.

A foundational understanding of IT support principles and common end-user computing technologies.

The ability to follow documented processes and procedures accurately.

Strong problem-solving skills and an ability to diagnose common IT issues.

A willingness to learn and develop technical skills.

The ability to work effectively as part of a team.

Benefits:

25 Days Holiday
Birthday Day Off
Buy Holiday Scheme
Career Development and Progression Opportunities
Employee Assistance Programme
Enhanced Company Sick Pay
Discounted Retail Vouchers
Reduced Gym Membership
SCG Mobile Benefit
Employee Referral Bonus
Annual Salary Reviews
Pension Scheme
Onsite Canteen (offering free croissants and free freshly made soup daily)
Free On-Site Parking
Charity Events

SCG is proud to be an equal opportunities employer.
We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.

We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.

Apply Now

Refine Your Search

it operations jobs in hook, ham

First Line Support

Trainee Train Driver - Basingstoke

Entry Level IT

Centre Principal

First Line Support

Engineer - IT Manufacturing Execution

Satellite Communications Engineer

Senior M365 Platform Engineer

Junior Security Operations Centre (SOC) Analyst

Microsoft 365 Collaboration Engineer

Football Tracking Systems Operator (RoC)

Warehouse Manager Trainee

AIops Engineer

VodafoneThree - IT Systems Administrator

Head of IT

IT Support Technician

SOC Analyst

Junior Data Analyst

Opportunities at TCS - Satellite Communications Technician

Placement Manager

I want to receive the latest job alerts for it operations in hook, ham

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