Customer service team lead Work, Jobs in Hook Norton, Oxf (with Salaries)

Operations Manager – Client Services & Property Team
Gatekeeper —Witney
- £33,000 - £40,000 a year
- Full-time
- In-person
- Leadership
- Free parking
- Employee discount
Quick apply
4d
Senior Regional Field Team Manager
CPM UK —Oxford
- £55,000 a year
- Weekend availability
- Sales
- Analysis skills
- Team management
- Paid training
- Employee discount
Quick apply
Luxury Venue - Welcome Team (Sales) Manager
Artemis Venue Services —Shipston on Stour
- £26,580 a year
- Full-time
- Bar
- Sales
- Free parking
Quick apply
Operations and Design Lead
Complete Graphics —Witney
- From £25,000 a year
- Full-time
- In-person
- Free parking
Quick apply
14d
Lead Food Manager
Sainsbury's —Wellesbourne
- £36,250 a year
- Leadership
- Employee discount
5d
Software Engineering Team Leader
Procode Technology Limited —Oxford
- £60,000 a year
- Hybrid work
- Leadership
- Python
- Annual leave
- Employee assistance programme
4d
Retail Floor Lead (Bicester Village)
Vuori, Inc —Bicester
- Full-time
- Sales
- Customer service
- Organisational skills
- Annual leave
Quick apply
Opticians Team Leader
Boots —Stratford-upon-Avon
- Weekend availability
- Leadership
- Employee assistance programme
- Employee discount

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customer service team lead jobs near hook norton, oxf

Operations Manager – Client Services & Property Team

Gatekeeper -
Witney

Quick apply

Job details

Permanent | Full-time
£33,000 - £40,000 a year
4 days ago

Benefits

Free parking
Company pension
Private medical insurance
Employee discount
Referral programme

Qualifications

Driving Licence
GCSE
Yardi
Customer support
Leadership

Full job description

Operations Manager, Client Services and Property Team
Witney, Oxfordshire, In-person role
Full-time, Permanent

We’re looking for a confident Operations Manager to lead a team that genuinely cares about people, customers and colleagues alike.

At Gatekeeper, we’ve been doing estate agency differently since 2004. We’re independent, values-driven, and proudly people-first. Everyone on the team is a shareholder, and success is shared. We focus on meaningful inputs, clear priorities, great service, and doing things properly. Bonuses are based on customer outcomes, team performance, and how well we manage what matters.

This role is ideal for someone with strong leadership and service operations experience, whether from customer support, housing, hospitality, finance, emergency services, or similar. Most of our customer interaction is over the phone, with occasional in-person contact. If you’re confident managing people, solving problems, and keeping standards high, you’ll thrive here.

What you’ll be doing

Look after tenants from application through move-in, stay, maintenance and check-out
Make sure every tenant feels heard, supported and well-informed
Arrange inspections, maintenance and rent reviews
Manage day-to-day coordination with contractors and inventory clerks
Resolve issues that arise, handling them calmly and professionally
Use our in-house systems to stay on top of tasks and compliance
Work with directors and the wider team to improve service and processes
Help create a supportive, accountable team culture

What you’ll bring

A background in any people-focused role, such as customer service, operations, emergency services, hospitality, or finance
A natural ability to listen, care and support customers through sometimes stressful situations
Confidence on the phone, with clear, calm communication
Strong organisation and attention to detail
The ability to take ownership and work well as part of a team
A full UK driving licence and access to a vehicle

What you’ll get

£33,000 to £40,000 base salary
Uncapped bonus, based on branch profit and customer satisfaction
7.5% salary enhancement bonus for consistent exceptional performance
Annual shareholder bonus, as all team members are shareholders
Private healthcare, for you and your family
Mileage allowance for all business travel
Clear progression and influence in how the branch operates and performs

Why Gatekeeper?
We care about relationships, not just results. Our team succeeds through shared ownership, autonomy, and real collaboration. If you’re ready to step into a role where your work, your voice and your standards matter, we’d love to hear from you.

Apply now at gatekeeper.co.uk or message us to learn more.

Job Types: Full-time, Permanent

Pay: £33,000.00-£40,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
Private medical insurance
Referral programme

Ability to commute/relocate:

Witney OX28 1UE: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

customer service team lead jobs in hook norton, oxf

Operations Manager – Client Services & Property Team

Senior Regional Field Team Manager

Luxury Venue - Welcome Team (Sales) Manager

Operations and Design Lead

Lead Food Manager

Software Engineering Team Leader

Retail Floor Lead (Bicester Village)

Opticians Team Leader

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