Director Work, Jobs in Horley, Sry (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Head of Maintenance - Care Home
Barchester Healthcare —Copthorne
- £39,332 a year
- Computer literacy
- Leadership
- Employee discount
- Referral programme
Quick apply
Event Director
William Reed Ltd —Gatwick Airport
- Full-time
- Hybrid work
- Travel
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Director of Estates and Facilities
Surrey and Borders Partnership NHS Foundation Trust —Leatherhead
- £115,052 - £132,053 a year
- Full-time
- Budgeting
- Free parking
5d
Head of Corporate Operations
Focus Group —Shoreham by Sea
- Up to £80,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Travel
Quick apply
Head of Business
Sandown Mercedes-Benz of Epsom —Epsom
- Up to £120,000 a year
- Full-time
- Customer service
- Continuous improvement
- No degree
- Store discount
- Health & wellbeing programme
Quick apply
7d
Head of Communications and Engagement
Cranleigh School —Cranleigh
- £65,000 - £75,000 a year
- Full-time
- School
Storytelling Director
Larian Studios —Guildford
- Full-time
- Team management
- Mentoring
Head of Capital Projects and Planning
Surrey and Sussex Healthcare NHS Trust —Redhill
- £79,504 - £91,609 a year
- Full-time
5d
Head of Weddings and Social Events
HandPickedHotels —Sevenoaks Town and St. John's
- Hospitality
- Hotel
- Analysis skills
- Employee assistance programme
- Employee discount
Head of Human Resources
Lumina Rose Consulting —Woking
- Up to £80,000 a year
- Part-time
- Hybrid work
- Bachelor's degree
- Psychology
- Human resources
- Free parking
Quick apply
7d
Head of Operational Performance
DHL Supply Chain —Gatwick Airport
- Analysis skills
- Continuous improvement
- Analytics
1d
Early Years Director
Kinderzimmer UK —London
- Full-time
- Hybrid work
- Team management
- Recruiting
- Budgeting
- Free parking
- Work from home
Quick apply
14d
Senior Director of Service Delivery
WTW —Reigate
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Continuous improvement
- Annual leave
- Employee assistance programme
Head of Service – Community Wellbeing & Resilience
Royal Borough of Greenwich —Woolwich
- £84,020 - £89,274 a year
- Monday to Friday
- Leadership
Sr. Director Sports Partnerships EMEA
BDA —London
- £135,000 - £165,000 a year
- Sales
- Merchandising
- Business development
Quick apply
Director of Marketing
Caremark Limited —Worthing
- £100,000 a year
- Full-time
- Hybrid work
- Marketing
- Master's degree
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
Managing Director - AI Trainer - Freelance - 8-20 hrs/week - Remote
10x Team —London
- £106 - £180 an hour
- Remote
- AI
- Leadership
Quick apply
Head of Talent Acquisition
Hozah —Croydon
- From £65,000 a year
- Full-time
- Hybrid work
- Recruiting
- In-person
Quick apply
14d
Director, Homepage Programming
Warner Bros. Discovery —London
- Weekend availability
- Hybrid work
- Team management
- In-person
- Analytics

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Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Operations management
Stakeholder collaboration
Coaching
Patient advocacy
Internal department liaison
Budget planning
Continuous improvement
Continuous improvement cycles oversight
Team management
Healthcare service transformation
Operational strategy development
Change leadership
Patient-centred care
Multidisciplinary collaboration
Financial management
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

director jobs in horley, sry

Sr.Dir,Patient Experience

Head of Maintenance - Care Home

Event Director

Director of Estates and Facilities

Head of Corporate Operations

Head of Business

Head of Communications and Engagement

Storytelling Director

Head of Capital Projects and Planning

Head of Weddings and Social Events

Head of Human Resources

Head of Operational Performance

Early Years Director

Senior Director of Service Delivery

Head of Service – Community Wellbeing & Resilience

Sr. Director Sports Partnerships EMEA

Director of Marketing

Managing Director - AI Trainer - Freelance - 8-20 hrs/week - Remote

Head of Talent Acquisition

Director, Homepage Programming

I want to receive the latest job alerts for director in horley, sry

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