front desk manager Work, Jobs in horley, sry (with Salaries)

Front Office Manager
Arena Racing Company —Lingfield
- Up to £34,000 a year
- Full-time
- Customer service
- Hotel
- Leadership
Food & Beverage - Guest Services Manager
Alexander Hotels Limited —Horley
- £27,300 a year
- Full-time
- Bar
- Management
- Customer service
- Free parking
- Annual leave
Quick apply
1d
Front Desk Manager / Duty Manager
Marriott International, Inc —London
- Full-time
- Hotel
- Employee discount
Front Office Manager
Brighton Harbour Hotel —Brighton
- £30,000 - £34,000 a year
- Full-time
- Hotel
- Front desk
- Leadership
Quick apply
Guest Services Manager
Alexander Hotels Limited —Crawley
- £27,500 a year
- Weekend availability
- Hotel
- Guest services
- Hotel experience
- Free parking
- Employee discount
Quick apply
11d
Guest Service Manager (Nights)
Courtyard by Marriott London Gatwick —Horley
- £28,017 a year
- Weekend availability
- Hotel
- Guest services
- Leadership
- Employee discount
Quick apply
Reception Manager/Concierge Monday - Friday
CH&CO —London
- £40,170 a year
- 8 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee assistance programme
- Employee discount
14d
Front Office Manager - London Marriott Hotel Kensington
Marriott International, Inc —London
- £40,000 a year
- Full-time
- Hospitality
- Bar
- Management
- Employee discount
Lifestyle & Travel Manager (Concierge Services)
ANAKINA LTD —London
- £35,000 - £45,000 a year
- Full-time
- Remote
- Hospitality
- English
- Administrative experience
- Work from home
Quick apply
4d
Front Office Team Leader
InterContinental —London
- £35,006.40 a year
- Overtime
- Hotel
- Hotel experience
- Employee discount
- Life insurance
1d
Front Office Duty Manager
Hyatt Place London Heathrow Airport —London
- Full-time
- Hotel
- Front desk
- Leadership
- Employee assistance programme
- Employee discount
8d
Director of Front of House
Rosewood London —London
- Full-time
- Hotel
Quick apply
Day Concierge Team Leader
Rendall & Rittner —London
- £35,755 a year
- Overtime
- Employee assistance programme
Practice Manager/Receptionist
Brazilian Smile Ltd —London
- £35,000 - £45,000 a year
- Full-time
- Management
- Supervising experience
- Patient care
- Employee discount
Quick apply
Front Office Manager
Cambridge House —London
- Weekend availability
- Hotel
- Leadership
- Communication skills
Quick apply
Front Office Manager
Thistle —London
- Full-time
- Hotel
- Analysis skills
- Communication skills
- Employee discount
- Referral programme
Quick apply
4d
Assistant Head Concierge
Marriott International, Inc —London
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee discount
10d
Front Desk Manager (Maternity Cover)
Sanderson Hotel —London
- Weekend availability
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
Guest Experience Manager, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Guest services
- Leadership
- Employee assistance programme
- Sick pay
4d
Head Receptionist
PortmanDentex —Reigate
- £14.50 an hour
- Full-time
- Front desk
- Leadership
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
1d

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Front Office Manager

Arena Racing Company -
Lingfield

Apply Now

Job details

Permanent | Full-time
Up to £34,000 a year

Benefits

Cycle to work scheme
Discounted or free food

Qualifications

Customer service
Leadership
Communication skills
Hotel experience

Full job description

Are you passionate about exceptional guest service and ready to lead a team that creates unforgettable first impressions?

We’re looking for a confident, people-focused Front Desk Manager to lead our Front Office team — the friendly faces who meet, greet, and shape the memories our guests take home. If you thrive on motivating others, anticipating guest needs, and consistently going the extra mile, this could be the perfect role for you.

Job Summary

As Front Desk Manager, you will be responsible for the daily operation of the Front Desk and the leadership of the Front Office team. You’ll work hands-on with associates to ensure smooth guest arrivals and departures, delivering consistently high service standards while maximising guest satisfaction, team engagement, and departmental financial performance.

Key Responsibilities

Deliver outstanding guest service and resolve complaints professionally and effectively
Maximise room revenue through upselling and strategic initiatives
Ensure full compliance with Marriott brand standards and audit requirements
Lead, coach, and develop the Front Office team through regular reviews and training
Oversee daily Front Desk operations, including rotas, reporting, and guest facility bookings
Promote safety, compliance, and strong cross-department communication
Use hotel systems (Opera, GXP, MARSHA) to monitor performance and guest satisfaction

Qualifications & Skills

Diploma or equivalent qualification
Minimum 3 years’ experience in a hotel Front Office leadership role
Strong working knowledge of Marriott systems
Excellent leadership, communication, and customer service skills
Highly organised, proactive, and professional

What is ARC?

We are guided by our values:

We embrace diversity
We develop our people
We care for our visitors
We think about our impact
We are proud of our sport

Work Perks

As part of the ARC family, you’ll enjoy:

Annual passes to attend any of our 21 venues
Discounted food and ARC days out
Discounted hotel stays
Cycle to Work scheme
Study assistance schemes
Holiday allowance increasing with service, up to 28 days
Company life assurance scheme
Discretionary group annual bonus scheme
Internal development programmes to support your career progression

At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.

We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.

OVERVIEW

ROLE

Reception
SALARY

Up to £34,000 depending on experience
TYPE

Permanent - Full Time
LOCATION

Racecourse Road
Lingfield
Surrey
RH7 6PQ

Apply Now

Refine Your Search

front desk manager jobs in horley, sry

Front Office Manager

Food & Beverage - Guest Services Manager

Front Desk Manager / Duty Manager

Front Office Manager

Guest Services Manager

Guest Service Manager (Nights)

Reception Manager/Concierge Monday - Friday

Front Office Manager - London Marriott Hotel Kensington

Lifestyle & Travel Manager (Concierge Services)

Front Office Team Leader

Front Office Duty Manager

Director of Front of House

Day Concierge Team Leader

Practice Manager/Receptionist

Front Office Manager

Front Office Manager

Assistant Head Concierge

Front Desk Manager (Maternity Cover)

Guest Experience Manager, Pre-Opening - The St. Regis London

Head Receptionist

I want to receive the latest job alerts for front desk manager in horley, sry

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