Trainer Work, Jobs in Horley, Sry (with Salaries)

Front Of House Trainer - Full Time - LGW
Red Handling UK —Gatwick Airport
- £38,000 - £40,000 a year
- Weekend availability
- Microsoft Office
- In-person
- Training & development
- Free parking
Quick apply
2d
Hospitality Coach - Hotel Experience Needed
FIND. —Felbridge
- £30,000 - £34,000 a year
- Full-time
- Management
- Hotel
- Maths
- Employee assistance programme
- Life insurance
Quick apply
13h
Hospitality Apprenticeship Trainer
Lifetime Training Group —Epsom
- Up to £31,212 a year
- Full-time
- Management
- Communication skills
- Teaching
- Annual leave
Sales Assistant
Footasylum —Bromley
- £8.00 - £12.71 an hour
- Weekend availability
- Customer service
- Employee discount
9d
Training and Support SME (Military)
CGI —Leatherhead
- Full-time
- Hybrid work
- Communication skills
Quick apply
Albanian tutor needed in Crawley | ID 1081689
Language Trainers —Crawley
Small Group Personal Training - Part Time
Hybrid Personal Training —London
- £24,000 - £35,000 a year
- Part-time
- Travel
- In-person
- Teaching
Quick apply
Adult Care Trainer
The Opportunity Provider —Crawley
- From £29,000 a year
- Full-time
- Hybrid work
- Maths
- Mentoring
- Organisational skills
- Employee assistance programme
- Life insurance
Quick apply
Medical Doctor (UK) - Freelance AI Trainer Project
Meridial —London
- £40 - £120 an hour
- Remote
- AI
- Annual leave
Employment Skills Trainer/Facilitator
The Fedcap Group —Guildford
- £28,438 - £30,253 a year
- Full-time
- In-person
- Teaching
- Annual leave
- Employee assistance programme
Quick apply
9d
Vaccination & Basic Life Support Trainer (Freelance) — London
CliniLink Ltd —London
- £300 - £450 a day
- BLS Certification
- Travel
- Human resources
Quick apply
Barista - Store# 12310, EAST GRINSTEAD - SAI
Starbucks —East Grinstead
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
BTEC Trainer - Early Years - Arabic Speaking
Pearson —London
- Microsoft Powerpoint
- Spanish
- Computer literacy
Health & Social Care Trainer
ADELAIDE CARE LTD —Crawley
- £26,000 - £28,000 a year
- Part-time
- Microsoft Office
- Presentation skills
- Travel
Quick apply
10d
Assistant Manager – Ladies-Only Premium Gym & Wellness Space
Cloud 9 Ladies Gym —Tonbridge
- Up to £30,700 a year
- Full-time
- Customer service
- Supervising experience
- Free parking
- Gym membership
Quick apply
14h
Barista - Store# 12525, SAINSBURY-HAYWARDS H
Starbucks —Haywards Heath
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Trainer - Samsung Experience Store
Partner Retail Services —London
- £30,784 a year
- Full-time
- Presentation skills
- Communication skills
Quick apply
Social Care Trainer
Aspens Charities —Royal Tunbridge Wells
- Up to £30,000 a year
- Full-time
- Microsoft Office
- Travel
- Human resources
- Paid training
- Employee assistance programme
Quick apply
7d
English (United Kingdom) Language Specialist - Freelance AI Trainer Project
Meridial —London
- £6 - £65 an hour
- Remote
- Engineering
- English
- AI
- Annual leave
HR Business Partner - AI Trainer - Freelance - 8-20 hrs/week - Remote
10x Team —London
- £80 - £137 an hour
- Remote
- AI
Quick apply

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Front Of House Trainer - Full Time - LGW

Red Handling UK -
Gatwick Airport

Quick apply

Job details

Full-time
£38,000 - £40,000 a year
2 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Driving Licence
Coaching
Microsoft Office Suite
Complaint handling
Microsoft Office
Staff training
Aviation passenger services
Professional development mentoring
Training & development
Communication skills

Full job description

Role Overview

This role is dedicated to the delivery of high-quality Front of House (FOH) training, ensuring all passenger-facing staff are competent, compliant, and delivering exceptional customer service in line with company, airline, and airport standards.

The Front of House Trainer will be responsible for delivering both classroom and practical training across all FOH activities, supporting customer experience excellence within a fast-paced airport environment.

Key Responsibilities

Deliver training in line with the published training plan across all Front of House activities.
Conduct classroom-based and practical training sessions, including competency assessments and on-the-job coaching.
Ensure all training is delivered in accordance with company, airline, airport, and regulatory standards.
Promote and maintain high standards of customer service, safety, compliance, and operational procedures.
Monitor trainee progress and provide constructive feedback, coaching, and development support.
Complete and maintain accurate training records and documentation.
Evaluate training effectiveness and recommend improvements where required.
Adapt training delivery in line with operational and business requirements.
Support recurrent, refresher, and compliance training programmes.
Act as a subject matter expert on passenger handling, check-in, boarding, arrivals, baggage services, and customer experience procedures.

Essential Experience & Competencies

Minimum 5 years' aviation experience in passenger services or Front of House operations.
Strong knowledge of airline passenger handling procedures and customer service standards.
Proven ability to train, coach, and develop staff effectively.
Highly organised with strong attention to detail.
Confident delivering training in both classroom and operational environments.
Proficient in Microsoft Office 365.
Strong communication and interpersonal skills.
Ability to work in a high-pressure, fast-paced operational environment.
Flexible, proactive, and adaptable approach to training delivery.
Strong understanding of IATA, airline, airport, and customer service requirements.

Technical Requirements

Fully competent and current in:

Check-in procedures and Departure Control Systems (DCS).
Boarding gate operations.
Passenger assistance and special assistance procedures.
Baggage services and disruption management.
Arrival and transfer passenger processes.
Customer service recovery and complaint handling.
Aviation security and compliance procedures.

Qualifications & Licences

Recognised training qualification (e.g., AET, PTLLS, Level 3 Award in Education and Training, or equivalent).
Full, valid UK Driving Licence (preferred).

Shift & Flexibility Requirements

Due to the operational nature of this role, full flexibility is required. You must be available to work across all shift patterns, including:

Day and night shifts
Weekends
Bank holidays and religious festivals

Operations run 24/7, 365 days per year, and shift patterns will vary in line with business needs.

Additional Information

This is a training-focused operational role
Hours: Full-time, 37.5 hours per week
Job Type: Full-time

Job Type: Full-time

Pay: £38,000.00-£40,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Licence/Certification:

training qualification (e.g. AET, PTLLS- Level 3) (required)

Work Location: In person

Quick apply

Refine Your Search

trainer jobs in horley, sry

Front Of House Trainer - Full Time - LGW

Hospitality Coach - Hotel Experience Needed

Hospitality Apprenticeship Trainer

Sales Assistant

Training and Support SME (Military)

Albanian tutor needed in Crawley | ID 1081689

Small Group Personal Training - Part Time

Adult Care Trainer

Medical Doctor (UK) - Freelance AI Trainer Project

Employment Skills Trainer/Facilitator

Vaccination & Basic Life Support Trainer (Freelance) — London

Barista - Store# 12310, EAST GRINSTEAD - SAI

BTEC Trainer - Early Years - Arabic Speaking

Health & Social Care Trainer

Assistant Manager – Ladies-Only Premium Gym & Wellness Space

Barista - Store# 12525, SAINSBURY-HAYWARDS H

Trainer - Samsung Experience Store

Social Care Trainer

English (United Kingdom) Language Specialist - Freelance AI Trainer Project

HR Business Partner - AI Trainer - Freelance - 8-20 hrs/week - Remote

I want to receive the latest job alerts for trainer in horley, sry

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