Operations officer Work, Jobs in Horncastle, Lin (with Salaries)

Customer Service Officer
East Midlands Railway —Lincoln
- £25,960.74 - £29,800.19 a year
- Weekend availability
- Customer service
- Employee discount
10d
Technical Officer
Pilgrim Foodservice —Boston
- Continuous improvement
- Travel
- Organisational skills
13d
Research Governance Officer (INTERNAL ONLY)
University of Lincoln —Lincoln
- From £33,002 a year
- Full-time
- Hybrid work
- University
- Travel
- Organisational skills
13d
HSE Officer
Pilgrim's Europe —Sleaford
- Full-time
- Analysis skills
- Continuous improvement
- Training & development
Quick apply
2d
Gatehouse Security Officer
Nationwide FM —Grimsby
- £13.71 an hour
- Full-time
- Microsoft Word
- Customer service
- Data entry
- Free parking
Quick apply
7d
School Estates Officer
Anthem Schools Trust —Lincoln
- £25,185 - £30,518 a year
- Full-time
- School
5d
Casual Lettings Officer
Havelock Academy —Grimsby
- £12.85 an hour
- Weekend availability
- Leadership
- School
- Employee assistance programme

More jobs to discover

Find similar jobs that you might be interested in.

Technical Officer
Pilgrim Foodservice —Boston
Full UK driving licence and willingness to travel occasionally. HACCP Level 3 and Food Safety Level 3 (or equivalent). Experience in a food technical role.
13d
Quality Supplier Officer
MICRONCLEAN LIMITED —Skegness
Hold a full UK/EU manual driving license. Close collaboration with the Micronclean Procurement department during supplier selection to assess risk and ensure…
£36,000 - £40,000 a year

I want to receive the latest job alerts for operations officer in horncastle, lin

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

operations officer jobs near horncastle, lin

Customer Service Officer

East Midlands Railway -
Lincoln

Apply Now

Job details

Permanent
£25,960.74 - £29,800.19 a year
10 days ago

Benefits

Company pension
Free or subsidised travel
Employee discount

Qualifications

Customer service

Full job description

Join East Midlands Railway as a Customer Service Officer – and help keep our region moving

Are you great with people, calm under pressure, and ready to make a real difference every day? At East Midlands Railway (EMR), we’re looking for Customer Service Officers to be a welcoming, confident and proactive presence at Lincoln station.

This is your chance to play a vital role in keeping our customers safe, informed and on the move.

Why join EMR?

At EMR, we’re proud to be One Team. With over 2,600 colleagues, we work together to deliver safe, reliable journeys and outstanding customer experiences across the region.

We’re a Top Employer (10-time accredited) and hold Gold Inclusive Employers Status—recognition of our commitment to building a workplace where everyone feels valued, supported, and able to be themselves.

What you’ll be doing

As a Customer Service Officer, you’ll be at the heart of station life. No two days are the same, and you’ll play a key role in both customer experience and safety-critical operations.

You will:
Safe draw down and movement of train services within the station.
Provide clear advice, information and reassurance to customers
Support passengers who may need extra assistance
Carry out station safety and security checks
Maintain a visible, approachable presence on the platforms
Deliver exceptional service—especially during busy or disrupted periods

If you enjoy variety, responsibility, and working in a fast-paced environment, you’ll thrive here.

What we’re looking for

You don’t need railway experience—we’ll give you all the training and support you need to succeed.

We’re looking for people who are:
Friendly, positive and proactive
Confident communicating with a wide range of people
Able to stay calm and make decisions under pressure
Flexible and willing to work shifts, including early mornings, evenings and weekends

This is a safety-critical role, so you’ll need to pass a medical assessment, including drugs and alcohol screening and a colour vision test, before starting.

What you’ll get in return

Alongside a competitive salary, you’ll benefit from:
A defined benefit pension scheme
Free standard leisure travel on EMR and partner networks
Friends & Family discounted tickets
75% discount on national leisure travel for you, your partner and dependants
And a range of additional benefits to support your wellbeing and lifestyle

Ready to apply?

What do I do if I have questions before applying?

Why not Join us at on an Information Session, where we’ll share an overview of the role, example shift pattern, outline expectations, and give interested candidates the opportunity to ask questions before applying.

The session will take place on Tuesday 11th August at 5.00pm on Microsoft Teams. Please register your interest via the link below no later than the 10th of August.

Lincoln Customer Service Officer Information Session – Fill in form

Please note that registering for the information session is not your application for the role.

If you’re successful, you may be offered a role straight away or placed into our talent pool for up to 12 months—so you won’t need to reapply if a suitable vacancy arises.

Building a more inclusive railway

We know our workforce doesn’t yet fully reflect the communities we serve—particularly in terms of gender and ethnic diversity. We’re committed to changing that and strongly encourage applications from underrepresented groups.

Everyone is welcome at EMR.

Email details to a friend

Apply Online

We welcome applicants from diverse backgrounds, we promote equal opportunities for all. East Midlands Railway is a non-discriminatory employer committed to the recruitment and promotion of all on the basis of ability and merit irrespective of disability, race, gender, health, social class, sexual preference, marital status, nationality, religion, employment status or age. We’ll treat your application fairly and assess you for the job based on merit and skills.

#divSocialMedia { padding: 10px 0; overflow: hidden; } #divSocialMedia span { margin-right: 5px; } #divSocialMedia div { display: inline-block; margin: 10px 5px; } #divSocialMedia a { font-size: 1.5rem; font-family: sans-serif; border: 1px solid #888; border-radius: 50%; padding: 8px; } #divSocialMedia i { font-size: 1.5rem; } #divSocialMedia a: focus { outline-offset: 2px; }

Share:
View All Vacancies

Apply Now

Refine Your Search

operations officer jobs in horncastle, lin

Customer Service Officer

Technical Officer

Research Governance Officer (INTERNAL ONLY)

HSE Officer

Gatehouse Security Officer

School Estates Officer

Casual Lettings Officer

More jobs to discover

I want to receive the latest job alerts for operations officer in horncastle, lin

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected