Customer consultant Work, Jobs in Hornsea, Ery (with Salaries)

Travel Consultant
Cotton Travel —Cottingham
- £26,500 - £36,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
8d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Cottingham
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Customer Consultant
Wescot Credit Services —Kingston upon Hull
- From £26,500.76 a year
- Full-time
- Hybrid work
- IT
- Employee assistance programme
- Employee discount
14d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Cottingham
- £3,800 a month
- Full-time
- Sales
Quick apply
Travel Concierge Assistant
Cotton Travel —Cottingham
- £26,000 - £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
6d
Ward Administrator
Spire Healthcare —Kingston upon Hull
- Part-time
- Computer literacy
- Administrative experience
- Communication skills
- Annual leave
Bank Medical Records Administrator
Spire Healthcare —Kingston upon Hull
- Full-time
- Customer service
- IT
- Communication skills
- Free parking
- Annual leave
Sales Executive
Verisure Services (UK) Limited —Cottingham
- £3,800 - £6,000 a month
- Full-time
- Sales
Quick apply
Security Solutions Consultant
Spectrum —Hessle
- £32,000 - £40,000 a year
- Full-time
- Sales
- Travel
- Organisational skills
- Employee discount
Quick apply
EPOS Implementation Consultant
DNA Payments —Kingston upon Hull
- Full-time
- Hybrid work
- Software troubleshooting
- Project management
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
Assistant Manager - Beverley
Hays Travel —Beverley
- Full-time
- Sales
- Time management
- Annual leave
- Employee discount
Retail Project Designer
Heron Foods —Kingston upon Hull
- Up to £50,000 a year
- Full-time
- Microsoft Office
- Travel
- IT
- Annual leave
- Employee discount
Quick apply
11d
Collections Consultant
KCOM —Kingston upon Hull
- £25,662 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Financial services
- Employee assistance programme
- Employee discount
4d
Bank Porter
Spire Healthcare —Kingston upon Hull
- Weekend availability
- Customer service
- Driving
- Organisational skills
- Free parking
- Annual leave
7d
Field Sales Consultant - UK - Hull
Sumup —Kingston upon Hull
- Sales
Accounting & Finance Officer
Titan Cement Group —Kingston upon Hull
- Full-time
- Microsoft Excel
- English
- Analysis skills
7d
Team Member
NEXT —Kingston upon Hull
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
1d
D365 and AI Pre Sales Specialist
Phoenix Software —Pocklington
- Full-time
- Remote
- Azure
- Sales
- Communication skills
Quick apply
Engineering Programme Manager
Associated British Ports —Immingham
- Project management
- Contracts
- Leadership
- Annual leave
- Employee assistance programme
E&P Business Developer
Air Liquide —Kingston upon Hull
- Full-time
- Sales
- Driving
- Travel

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customer consultant jobs near hornsea, ery

Travel Consultant

Cotton Travel
Cottingham

Quick apply

Job details

Full-time
£26,500 - £36,500 a year
8 days ago

Benefits

Free parking
Annual leave
Company pension
Free or subsidised travel
Private medical insurance
Employee discount
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Sales
Customer service
Organisational skills
IT
Communication skills
Time management

Full job description

Travel Consultant

Location: Cottingham, East Yorkshire 

Job Type: Full Time, Permanent

At Cotton Travel, we’re passionate about creating unforgettable holidays and delivering exceptional customer service. As our business continues to grow, we’re looking for an experienced Travel Consultant to join our multi award-winning team based in Cottingham.

This position is based in our Cottingham branch. Applicants must be able to commute to the branch and have the legal right to work in the UK.

About the Role

As a Travel Consultant, you will work closely with customers from their initial enquiry through to their return home, providing expert advice, outstanding service, and tailored travel experiences. You’ll be part of a supportive team environment where success is shared, and customer satisfaction is at the heart of everything we do.

Preferred Experience

To be successful in this role, we are ideally looking for applicants with one of the following:

● Previous retail travel agency experience; or

● Previous experience within the wider travel industry; or

● Significant customer-facing sales experience with a genuine passion for travel.

Equivalent experience will also be considered.

Key Responsibilities

● Deliver outstanding customer service throughout every stage of the customer journey.

● Create bespoke holiday itineraries tailored to individual customer requirements.

● Respond promptly and professionally to customer enquiries.

● Share travel offers and destination inspiration across our social media channels.

● Use your destination and product knowledge to recommend suitable holidays.

● Prepare professional quotations, itineraries and customer correspondence.

● Process bookings accurately using supplier and in-house systems.

● Manage customer bookings from enquiry through to travel and welcome-home follow-up.

● Assist customers with pre-travel and post-travel enquiries.

● Work with management to resolve customer concerns where required.

● Conduct welcome home calls and gather customer feedback.

● Support colleagues and contribute positively to the wider team.

● Complete daily administrative tasks and branch procedures.

Performance Expectations

● Follow Cotton Travel’s customer journey and booking procedures.

● Maintain accurate and compliant customer records.

● Contribute towards shared monthly team objectives.

● Participate in regular performance reviews.

Please note: Cotton Travel operates a team-based performance model. We do not operate individual sales targets.

Skills and Attributes

● Excellent communication and interpersonal skills.

● Strong attention to detail.

● Good organisational and time management skills.

● Confident IT skills, including Microsoft Word, Excel and Outlook.

● Ability to prioritise workload in a busy environment.

● Passion for travel and delivering exceptional customer experiences.

● Positive, proactive and professional approach.

● Strong relationship-building skills.

● Flexible and adaptable attitude.

● Ability to work collaboratively within a team.

What We Offer

● Competitive salary.

● Monthly team bonus scheme.

● 29 days annual leave.

● Fairly distributed weekend rota.

● Private BUPA healthcare.

● Annual travel concession voucher.

● Staff travel discounts.

● Friends and family travel discounts.

● Paid work events and team socials.

● Paid staff meals.

● Overseas annual Christmas celebration. Weve been to Tenerife, Budapest and Benidorm!

● Educational trips with leading travel partners, subject to business needs and supplier availability.

● Supportive, award-winning team environment with opportunities for personal and professional development.

We’re proud to be shortlisted as one of the ”best places to work” in travel!

How to Apply

If you’re passionate about travel, enjoy delivering exceptional customer service, and believe your experience would make you a great addition to our team, we’d love to hear from you.

Applications will be reviewed as they are received. We reserve the right to close this vacancy once sufficient applications have been received.

Pay: £26,500.00-£36,500.00 per year

Benefits:

Company pension
Employee discount
Free or subsidised travel
Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

customer consultant jobs in hornsea, ery

Travel Consultant

JUNIOR SALES CONSULTANT

Customer Consultant

JUNIOR SALES ADVISOR

Travel Concierge Assistant

Ward Administrator

Bank Medical Records Administrator

Sales Executive

Security Solutions Consultant

EPOS Implementation Consultant

Assistant Manager - Beverley

Retail Project Designer

Collections Consultant

Bank Porter

Field Sales Consultant - UK - Hull

Accounting & Finance Officer

Team Member

D365 and AI Pre Sales Specialist

Engineering Programme Manager

E&P Business Developer

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