Customer support representative Work, Jobs in Hornsea (with Salaries)

Deputy Manager
Iceland —Kingston upon Hull
- £31,080 a year
- Full-time
- Customer service
- Training & development
- Retail management
- Employee discount
- Referral programme
Customer Service Representative
Humber Bridge Board —Hessle
- From £25,583 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Computer skills
- Free parking
- Employee discount
Quick apply
7d
Operational Support Officer
HM Courts & Tribunal Service —Kingston upon Hull
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
9d
Sales - Sales Advisor - UK
New Look —Kingston upon Hull
- Part-time
- Customer service
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Cottingham
- £3,800 a month
- Full-time
- Sales
Quick apply
Customer Advisor
B&Q —Kingston upon Hull
- £13.10 an hour
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
19h
Sales Representative - Lubricants Yorkshire Region
NCH Europe —Kingston upon Hull
- £30,000 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Representative
William Hill —Kingston upon Hull
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
3d
Graduate Partner, PXT
Amazon UK Services Ltd. —North Ferriby
- Full-time
- Microsoft Outlook
- English
- Bachelor's degree
CSR - Senior
TOPPAN Trident UK Limited —Kingston upon Hull
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
Quick apply
10d
Area Sales Representative
Travis Perkins —Kingston upon Hull
- £35,000 a year
- Weekend availability
- Business development
- Employee discount
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Cottingham
- £3,800 a month
- Full-time
Quick apply
Supervisor
DSV —South Killingholme
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
Retail Sales Advisor - Grimsby
Oak Furnitureland —Grimsby
- £44,650 - £49,450 a year
- Full-time
- Customer service
- Retail sales
- Free parking
- Employee assistance programme
5h
Trauma Sales Representative - Yorkshire & North East
Zimmer Biomet —Kingston upon Hull
- Full-time
- Business
- Medical terminology
- Communication skills
- Health & wellbeing programme
Internal Account Manager
RS Safety Solutions —North Ferriby
- Computer literacy
- Business development
- Time management
Telesales / Business Developer
Howdens Joinery Co. —Driffield
- Full-time
- Business development
- Annual leave
- Employee discount
Solar PV Field Sales Representative
REST - Renewable Energy Services Team Ltd —Kingston upon Hull
- £75,000 - £120,000 a year
- Full-time
- Customer service
- Computer literacy
- In-person
- Flexitime
- Work from home
Quick apply
6h
Warehouse Supervisor
DSV —South Killingholme
- Full-time
- Annual leave
9d
Sales Development Representative
KCOM —Kingston upon Hull
- £25,662 a year
- Full-time
- Hybrid work
- Business development
- Organisational skills
- Computer skills
- Employee assistance programme
- Employee discount
1d

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Deputy Manager

Iceland -
Kingston upon Hull

Apply Now

Job details

Full-time
£31,080 a year

Benefits

Employee discount
Referral programme

Qualifications

Customer service
Mentoring junior staff
Cost control
Performance management
Retail team management
Store management
Professional development mentoring
Training & development
Retail management
Cash handling
Leadership
Team motivation leadership
Communication skills

Full job description

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business.

As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store.

Key responsibilities include:

Maximise profit:

Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.
Focus on delivering great availability and cost controls through excellent processes.
Create a culture of "sell a £, save a £" to maximise store sales and profit.
Deliver on all agreed KPIs.

Engage, develop & retain great people:

Support the Store Manager with Talking Shop and work well with the Talking Shop representative.
Drive team engagement by communicating effectively and showing appreciation and respect for every team member.
Foster an inclusive culture where everyone can be their best at work.
Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.
Manage the team effectively using performance processes and continuous conversations.

Doing the right processes and doing them right:

Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.
Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.
Ensure all cash handling and security policies and processes are fully implemented in the store.
Deliver the best digital service by implementing all "One Best Way" processes in the store through the team.
Ensure legal compliance across all areas to minimise any risk to the business.
Implement all health and safety policies and processes fully in the store, keeping teams and customers safe.

Leadership:

Lead by example to get the best from the team and provide the best service to customers.
Be approachable and respectful to customers and colleagues.
Work together with enthusiasm and take action to reduce waste.
Show consideration for the business and its people.
Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.
Communicate effectively, having regular conversations and listening to understand.
Plan in advance, prioritising key tasks and activities.
Set the pace of the team by being hands-on to deliver a great store.
Solve problems by making the right decisions for the store.
Coach the team by asking the right questions to drive performance and help them be their best.
Delegate tasks at the right time to the right colleagues.
Motivate the team to deliver consistent operational standards.

Required skills & experience:

Proven experience in a retail management role.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and manage priorities.
Customer-focused with a passion for delivering outstanding service.
Strong problem-solving and decision-making abilities.
Flexibility to work across different stores.

What We Offer:

15% discount in all Iceland and The Food Warehouse stores.
33 days holiday (including Bank Holidays).
Christmas vouchers – increasing with length of service.
Refer a Friend scheme.
Christmas saving schemes.
Long service awards.
Option to join a healthcare plan.
Grocery Aid for free and confidential financial, emotional and practical support.
Clear career pathways with opportunities for development and progression.
A supportive and inclusive work environment.

Apply now to join the team and start your Iceland story!

Apply Now

Refine Your Search

customer support representative jobs in hornsea

Deputy Manager

Customer Service Representative

Operational Support Officer

Sales - Sales Advisor - UK

JUNIOR SALES ADVISOR

Customer Advisor

Sales Representative - Lubricants Yorkshire Region

Customer Service Representative

Graduate Partner, PXT

CSR - Senior

Area Sales Representative

JUNIOR SALES CONSULTANT

Supervisor

Retail Sales Advisor - Grimsby

Trauma Sales Representative - Yorkshire & North East

Internal Account Manager

Telesales / Business Developer

Solar PV Field Sales Representative

Warehouse Supervisor

Sales Development Representative

I want to receive the latest job alerts for customer support representative in hornsea

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